Director of Clinical Services

Job Summary

The Clinical Director oversees and manages clinical and psychological services at Plum Creek Recovery Ranch. They are responsible for coordinating day-to-day operations with the clinical staff, ensuring adherence to operating policies, procedures, and standards. Additionally, the Clinical Director provides supervision and leadership to counseling staff, manages clinical care, oversees educational programs, including the development of a clinical curriculum, and ensures compliance with regulatory guidelines.

Essential Duties as Director of Clinical Services:

• Supervision and Leadership:

• Directly supervise counseling staff, providing routine performance feedback, leadership, and mentoring to support staff development.
• Coordinate day-to-day supervision with Clinical Staff to ensure activities align with organizational standards.

• Supervise all aspects of clinical care, including clinical case management, inpatient treatment services, and pastoral care.

• Oversee lecture series, Alcoholics Anonymous orientation education, and revamp the entire clinical curriculum for facility residents to ensure it aligns with evidence-based practices and meets the needs of the patient population.

• Lead facility performance improvement activities related to clinical services, collaborating with management staff to identify and implement improvement initiatives.

• Manage patient census to meet budgeted goals and ensure financial viability of the facility.
• Assist in developing the facility's annual budget in collaboration with the Executive Director, ensuring financial goals are met.

• Ensure compliance with Joint Commission guidelines regarding admissions, facility administration, and ancillary support services.
• Maintain standards of patient confidentiality and ensure clinical staff adhere to HIPAA regulations.

• Perform public relations activities to maximize patient referrals and ensure the facility is respected by external referral services.
• Work with the facility Advisory Board to promote treatment services through Plum Creek Recovery Ranch Foundation.

• Maintain a current working knowledge of counseling procedures, substance abuse treatments, industry trends, and regulatory requirements, including familiarity with Texas 448 regulations governing substance abuse treatment facilities.

Job Requirements

Qualifications:

• Master’s or Doctoral degree in Counseling, Psychology, Social Work, or related field.
• Licensure as a Clinical Psychologist, Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or equivalent.
• Previous experience in clinical supervision and leadership roles within a residential treatment facility preferred.
• Strong knowledge of substance abuse treatment modalities, counseling techniques, and regulatory requirements.
• Excellent communication, organizational, and leadership skills.
• Ability to work collaboratively with interdisciplinary teams and external stakeholders.
• Commitment to maintaining professional ethics and confidentiality.

This job description outlines the key responsibilities and qualifications for the Clinical Director role at Plum Creek Recovery Ranch. The individual in this position plays a critical role in ensuring the delivery of high-quality clinical care, maintaining regulatory compliance, and promoting the financial sustainability and reputation of the facility, while also developing a comprehensive clinical curriculum to enhance the treatment program.

Knowledge Skills and Abilities

• Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word and Excel and the ability to type a minimum of 30 words per minute.
• Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards.
• Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups.
• Well-developed verbal and written communication skills in English; Additional language abilities desirable. Ability to work well under pressure with minimal supervision.
• Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organization
• Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines.
• Maintains a cooperative and positive attitude and approach with patients, family members, staff and visitors.
• Knowledge of policies regarding the use of tobacco products, illicit or licit drugs brought into the program.
• Knowledge of the Intake assessment process, transition criteria and procedures.
• Critical thinking skills and ability to resolve complex issues within the department.
• Ability to accurately enter data, prepare and maintain records, files, and reports.
• Outstanding skills in giving attention to details with display of dexterity in maintaining confidentiality
• Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities.
• Must be able to work productively with other department heads and personnel.
• Ability to work with professionals from many outside partners and organizations.
• Usually works forty (40) hours per week, including weekends.
• Ability to successfully manage conflict, negotiating “win-win” solutions.
• Must be able to multi-task, prioritize with strong time management skills.
• Exceptional follow through on tasks and assignments
• Must possess leadership qualities and be able to supervise and secure the cooperation of staff.
• Detoxification proficiency: identify signs of withdrawal; understand observation and monitoring procedures; understand pregnancy related complications; execute the transfer process including understanding potential complications; execute appropriate interventions; and understand frequently used medications, including their purpose, precautions and side effects.

Physical Requirements/Environmental Conditions

• Perform the following with or without reasonable accommodations:
• Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. 
• Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly.
• Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound. 
• Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects. 
• Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze.
• Must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another
• While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside.

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401K Retirement Plan
• Healthcare Spending Account
• Dependent Care Spending Account
• PTO Plan with Holiday Premium Pay
• Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
• Short and Long-Term Disability (with additional buy-in opportunities)