Proposition Manager

As a Proposition Manager at Policy Expert, you'll play a crucial role in developing and managing customer-centric insurance propositions. Your main responsibilities will include collaborating with cross-functional teams to bring new products to market, optimizing product performance across various distribution channels, and driving proposition testing and validation through data-driven decision-making.

To be successful as a Proposition Manager at Policy Expert, you should have proven experience in proposition development or product management, preferably in the insurance or financial services sector. A strong understanding of customer behavior and excellent analytical skills are essential, along with the ability to manage multiple priorities effectively.

In the Proposition Manager role at Policy Expert, you'll be at the heart of our retail strategy, working closely with multiple teams to ensure that the products you develop align with customer needs and market trends. This collaboration is key to delivering services that stand out and resonate with our customers.

At Policy Expert, you'll receive a learning budget of £1,000 a year plus study leave. This supports your professional development and encourages you to pursue courses or training that align with your career goals as a Proposition Manager, enabling you to grow and succeed in your role.

As a Proposition Manager at Policy Expert, you’ll enjoy a range of benefits, including a generous pension contribution scheme, private medical and dental cover, a learning budget, enhanced maternity and paternity leave, and access to exclusive events in London, all aimed at enhancing your work-life balance and well-being.

When discussing your experience in proposition development, be specific about the projects you've worked on. Highlight your role in understanding customer needs, developing offerings that resonate with target markets, and any measurable outcomes that resulted from your efforts.

Express your approach by explaining the importance of understanding market trends and customer behavior. Mention specific tools or methods you use to gather insights and how you translate that data into compelling product propositions that meet customer expectations.

Collaboration is key in this role. Discuss your communication skills, how you ensure alignment among different teams, and your methods for ensuring that everyone's insights are integrated into the product development process to create a successful offering.

Measuring success involves setting clear KPIs prior to launch. Talk about how you track product performance through customer feedback, sales data, and market response, and how you use this information to optimize future offerings.

Discuss about your ability to prioritize customer-centric approaches while considering profitability. Share examples of how you’ve successfully integrated the two to create sustainable and appealing insurance propositions.

Use the STAR method to frame your answer. Highlight the Situation, Task, Action, and Result of a specific case where you identified a challenge, collaborated with your team to address it, and the positive outcome that resulted from your actions.

Research Policy Expert’s unique selling propositions and focus on how innovation, customer service, and value drive its success. Your answer should reflect your understanding of what makes the company appealing to customers and how those factors influence your role as Proposition Manager.

Share your involvement in creating or leading user testing sessions. Discuss how you gather feedback, interpret the data, and implement changes to enhance the product’s appeal and usability for customers.

Express your excitement for contributing to an innovative disruptor in the insurance space. Highlight how Policy Expert’s values align with your professional goals, and how you envision impacting the company’s product offerings.

Mention specific resources you utilize like industry reports, webinars, and professional networks. Show your commitment to continuous learning and how your knowledge informs your work as a Proposition Manager.