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Chief of Staff (CTO's Office)

About Polygon Labs

Polygon Labs is a software development company building and developing a network of aggregated blockchains via the AggLayer, secured by Ethereum. As public infrastructure, the AggLayer will bring together user bases and liquidity for any connected chain, and leverage Ethereum as a settlement layer. Polygon Labs has also contributed to the core development of several widely-adopted scaling protocols and tools for launching blockchains, including Polygon PoS, Polygon zkEVM, and Polygon Miden, which is in development as well as Polygon CDK.

Your Role

We are seeking an experienced (technical) Chief of Staff to support and work alongside the CTO in their day-to-day activities.

As a Chief of Staff, you will work closely with the CTO to manage priorities, drive strategic initiatives, and oversee operational efficiency across the organisation. You will also be responsible for creating and implementing processes, managing special projects, and providing strategic insights.

  • This team member loves creating and implementing new operational processes, while keeping perspective of the overall market and strategic objectives of the business to ensure maximum efficiency and effectiveness.

  • The team member will also serve as a thought partner to the entire engineering leadership team and proactively identify opportunities to add value.

  • A successful candidate will thrive in high-velocity, unstructured environments, collaborating with diverse teams and is proficient at optimizing business processes, driving execution, and demonstrates unwavering follow through.

  • You are someone who loves to bring clarity from ambiguity, and knows how to build a culture of trust, growth, collaboration, and excellence.

Your Responsibilities

  • Act as a trusted advisor and confidant to the CTO, maintaining confidentiality and discretion at all times while handling some of the most strategic projects.

  • Act as an extension to the CTO and be able to make strategic decisions.

  • Create and implement processes to streamline operations and drive efficiency across the organization.

  • Manage communication and coordination among senior leaders to ensure timely and effective decision-making.

  • Provide strategic insights and recommendations to the executive team based on data analysis and industry trends.

  • Drive functional and technical delivery of key team, org and company-wide initiatives.

  • Planning and Business Rhythm: Run organizational planning in alignment with all functions to develop objectives setting & processes, reporting processes (e.g. QBRs), resource planning and hiring, internal engagement and communications.

  • Business Process Improvement: Manage and improve processes to minimize complexities and optimize to promote effective operations. This includes optimizing day to day business operations, launching and scaling new initiatives, creating and deploying new operational processes.

  • Partner to Human Resources: Support the creation of leadership development strategies, succession planning and organizational design.

  • Assist with the preparation of presentations, reports, and other materials for meetings and events.

  • Take ownership of strategic projects and drive them forward from end to end.


What You'll Need

  • 6+ years of software engineering, technical product, technical program management, or (technical) Chief of Staff experience.

  • Understand the software development lifecycle, release management and have dealt with the complexities of delivering world class solutions.

  • Strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization.

  • Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.

  • Analytical and problem-solving experience with large-scale platforms, infrastructure and organizations.

  • Ability to think strategically and tackle open-ended problems with strong problem-solving skills.

  • Confidence leaning into change management to anticipate and play out issues before they arise.

  • Excellent analytical skills and attention to detail.

  • Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes, influencing others to act.

  • Ability to go beyond the recommendation to execution.

  • Strong stakeholder and project management skills to effectively influence and manage expectations with senior management and cross-functional teams.

  • Hunger to learn new things and grow.

Preferred Qualifications

  • Proven experience as a (technical) Chief of Staff or (technical) Executive Business Partner in a fast-paced environment, in the technology industry.

  • A desire to learn as you'll often be answering questions that have never been answered before, which requires a high level of intellectual curiosity and an eagerness to dive into new problems, domains, tools, and techniques.

  • Extensive knowledge of Web3 ecosystem and products.

  • An enthusiasm for all facets of Web3; staying on top of industry trends is a big plus.

Polygon Labs Perks

The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees:

  • Remote first global workforce

  • Industry leading Medical, Dental and Vision health insurance*

  • Company matching 401k with 3% match*

  • $1,500 Home Office Set Up Allowance (life-time max)

  • $200 Annual Book Allowance Program

  • $75 Monthly internet or phone reimbursement

  • Flexible Time Off

  • 1 company wide wellness Friday day off per quarter

  • Company issued laptop

  • Egg freezing, mental health, and employee wellness benefits

*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.

*401k is for United States employees only

Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.

If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Learn More about Polygon Labs

Website |Twitter|Developer Twitter |Telegram |Reddit |Discord |Instagram |Facebook |LinkedIn

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Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief of Staff (CTO's Office), Polygon Labs

At Polygon Labs, we are excited to announce our search for a Chief of Staff in the CTO's Office. This role is ideal for someone with a strong background in software engineering or technical program management and a passion for the innovative world of blockchain technology. As the Chief of Staff, you'll work closely with the CTO, helping to manage priorities, drive strategic initiatives, and improve operational efficiency throughout our organization. Your knack for creating processes and managing special projects will be pivotal, ensuring that we maintain our trajectory of success. At Polygon Labs, we thrive in dynamic environments, and you'll be a trusted advisor to our engineering leadership, proactively identifying opportunities to enhance our operations. You'll need to be comfortable with ambiguity and excited to foster a culture of collaboration, trust, and excellence. If you're ready to take on significant projects, support decision-making processes, and provide strategic insights to our executive team, this role is for you. We're looking for a candidate with over six years of relevant experience and a deep understanding of the software development lifecycle. Your strong communication skills and analytical mindset will be critical in ensuring our team functions smoothly and effectively. Join us in shaping the future of blockchain solutions while enjoying our remote-first global workforce, generous benefits, and a commitment to diversity and inclusion. At Polygon Labs, your voice will matter and your efforts will drive meaningful change in the organization and the industry as a whole.

Frequently Asked Questions (FAQs) for Chief of Staff (CTO's Office) Role at Polygon Labs
What does a Chief of Staff at Polygon Labs do?

The Chief of Staff at Polygon Labs plays a vital role in supporting the CTO by managing priorities, driving strategic initiatives, and ensuring operational efficiency within the organization. This position involves creating and implementing processes, managing special projects, and providing strategic insights that align with the company’s objectives.

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What experience is required for the Chief of Staff position in the CTO's Office at Polygon Labs?

Candidates for the Chief of Staff role at Polygon Labs should have at least six years of experience in software engineering, technical product management, or as a Chief of Staff. This experience should demonstrate a strong understanding of the software development lifecycle and aptitude for complex problem-solving.

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How does the Chief of Staff contribute to strategy at Polygon Labs?

The Chief of Staff at Polygon Labs contributes to strategy by serving as a thought partner to the CTO and the engineering leadership team. This includes driving functional and technical delivery of key initiatives and providing insights based on data analysis and industry trends, ultimately influencing executive decision-making.

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What skills are essential for the Chief of Staff role at Polygon Labs?

Essential skills for the Chief of Staff role at Polygon Labs include strong written and verbal communication abilities, analytical and problem-solving expertise, and project management skills. Candidates should also possess the ability to build relationships with stakeholders and navigate high-velocity, unstructured environments.

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What is the working environment like for the Chief of Staff at Polygon Labs?

At Polygon Labs, the working environment for the Chief of Staff is remote-first with a focus on collaboration. The role requires flexibility and the ability to work across different teams and time zones, fostering communication and coordination among senior leadership.

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What opportunities for growth does the Chief of Staff have at Polygon Labs?

The Chief of Staff at Polygon Labs is expected to have a hunger for learning and growth, as the role involves answering complex questions and leading strategic projects. This position offers opportunities to influence the company's direction and contribute to its success while expanding one's own skills and knowledge in the blockchain space.

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What tools and processes does the Chief of Staff at Polygon Labs utilize?

The Chief of Staff at Polygon Labs utilizes various tools and processes to streamline operations, create effective workflows, and manage communication among teams. These may include reporting processes, resource planning methods, and systems that facilitate business process improvements to promote effective operations.

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Common Interview Questions for Chief of Staff (CTO's Office)
What is your experience with supporting senior executives, particularly in technical environments like Polygon Labs?

Highlight your past roles where you supported executives, including specific tasks, decision-making processes, and how you managed priorities. Showcase your understanding of technical environments and your ability to navigate complex information and relationships efficiently.

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How do you approach creating and implementing operational processes?

Discuss your methodology for identifying operational inefficiencies and designing processes to address them. Provide examples of successful implementations, focusing on the positive outcomes achieved through your initiatives.

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What strategies do you use to build trust and collaboration within diverse teams?

Focus on your interpersonal skills and specific strategies like open communication, regular check-ins, and team-building activities. Share examples of how these strategies succeeded in fostering a collaborative atmosphere.

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Can you provide an example of a strategic project you led and its impact?

Share a detailed story of a strategic project, outlining your role, the challenges faced, the actions you took, and the positive results. Use metrics or feedback to illustrate the project's significance.

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How do you handle ambiguity in a fast-paced environment?

Demonstrate your problem-solving skills by discussing how you break down ambiguous situations into manageable components. Share techniques you employ to gather information and make informed decisions rapidly.

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What analytical tools or methods do you prefer for data-driven decision-making?

Detail the analytical tools you are proficient in, along with methodologies like SWOT analysis or data visualization. Explain how these have helped you in previous roles to drive informed decisions.

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How do you prioritize multiple projects and tasks?

Discuss your prioritization strategies, possibly using frameworks such as the Eisenhower Matrix or MoSCoW method. Provide examples of how these methods allowed you to balance competing priorities effectively.

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Describe a time you had to influence others to adopt a new strategy or process.

Share a specific scenario where you successfully influenced stakeholders. Discuss the approach you took, the resistance faced, and how you built consensus for the new strategy.

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What do you know about Polygon Labs and its blockchain initiatives?

Demonstrate your understanding of Polygon Labs' mission and products, such as the AggLayer, by discussing how they fit into the current landscape of blockchain solutions. Show enthusiasm for the company’s innovative endeavors.

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How do you ensure effective communication between teams and departments?

Describe your communication style and strategies for ensuring clarity, such as regular updates, collaborative tools, and feedback loops. Provide examples of how these have improved interdepartmental communication in your past experiences.

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Full-time, remote
DATE POSTED
November 27, 2024

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