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Clinical Operations Analyst

Overview

Now hiring a Clinical Operations Analyst

Creates and maintains accurate, complete, and timely routine reports and simple ad-hoc analysis in understanding and support of business initiatives, accreditation, and/or regulatory compliance

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

  • Full Time - Exempt: Yes
  • Job is based at Presbyterian El Camino
  • Remote work from home: this job is intended to be conducting in the state of New Mexico.
  • Work hours: Days
  • Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Ideal Candidate: 

  • Associate degree
  • 3 years of healthcare experience

Qualifications

  • Associate degree
  • 3 years of healthcare experience

Responsibilities

  • Develop, maintain and distribute standard reports that are accurate, complete, and timely in understanding and support of business initiatives, accreditation, and/or regulatory compliance. Begin understanding and ability to transform data into an audience-appropriate story that can be used to support business decisions, identify solutions to problems, or answer questions.
  • Maintain complete documentation to ensure requirements have been met, and results are accurate, repeatable, and reproducible.
  • Act as a data steward maintaining and ensuring data integrity by notifying manager and senior analysts of any potential data issues.
  • Accurately interpret and understand the business decision your customer is trying to make, problem they are trying to solve, or question they are trying to answer.
  • Uses appropriate data to meet customer requirements and Identifies and uses most efficient and accurate approach to complete the analysis story. Validates analysis to ensure accuracy via comparison to internal and external benchmarks and use of peer review as appropriate.
  • Performs other functions as required.

Benefits

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up to

USD $34.27/Hr.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

Average salary estimate

$71200 / YEARLY (est.)
min
max
$71200K
$71200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Clinical Operations Analyst, Presbyterian Healthcare Services

Are you ready to take your career to the next level as a Clinical Operations Analyst with Presbyterian Healthcare Services in Albuquerque? In this dynamic role, you'll create and maintain accurate reports and insightful analysis that support vital business initiatives, regulatory compliance, and accreditation efforts. Your knack for storytelling with data will help transform complex information into engaging narratives that drive decision-making and problem-solving. We are searching for someone who embodies our belief that diversity strengthens our team and community. At Presbyterian, it's not just the work that makes an impact—it's how we do it, working together to enhance the health of our communities. Our ideal candidate holds an associate degree and possesses three years of healthcare experience, enabling them to interpret business objectives accurately and maintain documentation that guarantees accurate reporting. As a Clinical Operations Analyst, you'll serve as a data steward, ensuring data integrity and validating analyses through benchmarks and peer reviews. Plus, our benefits package is extensive and designed to support your health and well-being, offering medical, dental, vision, and a wellness rewards program. Join us in our mission to improve health in New Mexico, and feel the difference you can make at Presbyterian Healthcare Services. Workdays are flexible, and this is a remote position intended to be conducted within the state of New Mexico. Let's work together to make a difference!

Frequently Asked Questions (FAQs) for Clinical Operations Analyst Role at Presbyterian Healthcare Services
What responsibilities come with the Clinical Operations Analyst role at Presbyterian Healthcare Services?

As a Clinical Operations Analyst at Presbyterian Healthcare Services, you will develop, distribute, and maintain standard reports that accurately reflect business initiatives and regulatory compliance. You'll also document processes to ensure repeatability and reproduce results, serve as a steward of data integrity, and transform complex data into clear narratives that support business decisions.

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What qualifications are required for the Clinical Operations Analyst position at Presbyterian?

The ideal candidate for the Clinical Operations Analyst position at Presbyterian Healthcare Services should have at least an associate degree along with three years of healthcare experience. This background will equip you with the skills necessary to accurately interpret business needs and solve analytical problems effectively.

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What kind of benefits does Presbyterian Healthcare Services offer for the Clinical Operations Analyst role?

Presbyterian Healthcare Services offers a comprehensive benefits package for Clinical Operations Analysts, including medical, dental, and vision coverage, as well as short-term and long-term disability insurance. Employees also have access to a wellness rewards program that promotes health and well-being through engaging activities.

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Is remote work available for the Clinical Operations Analyst position at Presbyterian Healthcare Services?

Yes, the Clinical Operations Analyst position at Presbyterian Healthcare Services is a remote job that allows you to work from home, provided you are conducting this work within the state of New Mexico. This flexibility helps promote a work-life balance while making significant contributions to healthcare data analytics.

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How does a Clinical Operations Analyst contribute to the mission of Presbyterian Healthcare Services?

As a Clinical Operations Analyst, you will play a crucial role in Presbyterian Healthcare Services' mission by delivering accurate data analysis and reporting that aids in strategic business decisions and promotes regulatory compliance. Your work directly influences the healthcare quality provided to patients and the community.

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Common Interview Questions for Clinical Operations Analyst
What experience do you have that qualifies you for the Clinical Operations Analyst role?

In your response, you'll want to highlight your healthcare experience and how it relates to data analysis. Discuss specific projects you've worked on, your familiarity with compliance issues, and your skills in reporting—this showcases your readiness for the responsibilities of a Clinical Operations Analyst.

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Can you describe a time you used data to drive a decision?

Share a specific example where your analysis led to meaningful insights. Explain the context, the data you analyzed, and how it influenced decisions or actions taken by your team or department, demonstrating your analytical skills and impact.

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How do you ensure the accuracy and integrity of your data?

Talk about your processes for data validation, like comparing internal results to benchmarks or peer reviews, and any tools you use to track changes. This shows that you understand the importance of data accuracy as a Clinical Operations Analyst.

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Describe your experience with documentation and reporting.

Discuss your approach to maintaining complete and accurate documentation. Detail the types of reports you've created, the tools you used, and any relevant formatting standards, showcasing your ability to present comprehensive analyses.

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How would you approach a situation where data doesn't support the expected hypothesis?

Emphasize your critical thinking skills and how you'll analyze the discrepancies. Explain how you would investigate further, consult with peers, and communicate findings, illustrating your problem-solving approach as a Clinical Operations Analyst.

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What tools and software are you proficient in for data analysis?

Mention specific data analysis tools or software you've used, such as Excel, SQL, or any data visualization tools. Highlight how your proficiency in these tools enables effective analysis and reporting.

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How would you prioritize multiple projects with tight deadlines?

Discuss your time management skills and techniques like prioritization frameworks or tools you employ to stay organized. Provide examples of how you've juggled multiple responsibilities in previous roles.

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In what ways do you stay updated with industry trends in healthcare analytics?

Share your strategies for professional development, whether through attending conferences, webinars, or subscribing to industry publications. This highlights your commitment to staying current as a Clinical Operations Analyst.

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What do you believe is the most important skill for a Clinical Operations Analyst?

Reflect on both analytical skills and communication abilities. Discuss how being able to interpret data while conveying insights effectively to stakeholders is crucial in driving positive outcomes.

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How do you handle constructive criticism of your analysis?

Illustrate your openness to feedback and willingness to improve. Talk about how you incorporate constructive criticism into future analyses and the learning process that comes with it, showcasing your adaptability as a Clinical Operations Analyst.

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Improving the health of New Mexicans for more than 100 years.

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Full-time, hybrid
DATE POSTED
April 9, 2025

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