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Operational & Enterprise Risk Management - Senior Manager

Industry/Sector

Banking and Capital Markets

Specialism

Risk

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.

Those in enterprise risk management at PwC will focus on identifying and mitigating potential risks that could impact an organisation's operations and objectives. You will be responsible for developing business strategies to effectively manage and navigate risks in a rapidly changing business environment.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Craft and convey clear, impactful and engaging messages that tell a holistic story.
  • Apply systems thinking to identify underlying problems and/or opportunities.
  • Validate outcomes with clients, share alternative perspectives, and act on client feedback.
  • Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
  • Deepen and evolve your expertise with a focus on staying relevant.
  • Initiate open and honest coaching conversations at all levels.
  • Make difficult decisions and take action to resolve issues hindering team effectiveness.
  • Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Minimum Degree Required (BQ)
Bachelor's Degree
Minimum Year(s) of Experience (BQ)
7 year(s)
Preferred Qualifications
Degree Preferred
Master of Business Administration
Additional Educational Preferences
Coursework in Accounting, Economics or Finance preferred.

Preferred Knowledge/Skills
Demonstrates intimate abilities and/or a proven record of success in the following areas:
- Financial Services products and services (e.g., Retail Banking, Commercial Banking, Capital Markets, Asset Management, Insurance);
- Financial Services industry companies, trends, and practices;
- Large data sets and familiarity with related data analysis tools (e.g., Alteryx, Tableau, Salesforce);
- Business process design, modeling, and automation as well as related tools (e.g., UiPath); and,
- Prior leadership position (e.g., banking, military, regulatory) including leading large programs or teams of individuals.Demonstrates intimate abilities and/or a proven record of successÊin assessing the effectiveness and efficiency of risk and compliance programs, including:
- Implementing leading standards (e.g. COSO, ERM), regulatory requirements and supervisory expectations;
- Defining risk management practices in alignment with organization's strategy;
- Assisting organizations with achieving a competitive advantage by managing risk and compliance in a streamlined manner and creating greater resilience to risk;
- Leading business and/or risk management teams to identify, assess, and actively manage financial and/or non-financial risk;
- Designing sustainable risk management and compliance programs, including governance and oversight, standards and processes, tools and technology, metrics and reporting; and,
- Designing and implementing models for data classification and mapping based on regulatory and business requirements to provide requisite dashboards and reporting.Demonstrates intimate level of abilities and proven success with identifying and addressing client needs:
- Leading client discussions, meetings, and relationships as a trusted advisor;
- Structuring client strategies based on understanding of business needs;
- Communicating a broad range of Firm services;
- Utilizing negotiation and persuasion skills to identify and sell potential new service opportunities;
- Communicating complex messages clearly and concisely in verbal and written form;
- Managing client feedback and navigating ambiguous situations to deliver on client requests;
- Managing engagement economics, billing and collections, and contracts; and,
- Building relationships with internal and client stakeholders.Demonstrates intimate level of abilities and a proven record of success as a team leader:
- Leading large or multiple teams and creating an atmosphere of trust;
- Generating a vision and establishing direction for the team, encouraging a diversity of opinions;
- Creating a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team members;
- Providing candid, meaningful feedback in a timely manner;
- Keeping leadership informed of progress and issues;
- Managing engagements including preparing concise, accurate documents and balancing project economics management with the occurrence of unanticipated issues; and,
- Considering cross-cultural differences and fostering a global mindset for the team.

Travel Requirements

Up to 60%

Job Posting End Date

April 8, 2025

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

The salary range for this position is: $130,000 - $256,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
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Average salary estimate

$193000 / YEARLY (est.)
min
max
$130000K
$256000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operational & Enterprise Risk Management - Senior Manager, PwC

Are you ready to take your career to new heights as an Operational & Enterprise Risk Management - Senior Manager at PwC? In this pivotal role, you'll be at the forefront of helping organizations manage risks and navigate a complex regulatory landscape in the banking and capital markets sector. With your extensive experience, you'll develop business strategies that not only identify potential risks but also mitigate them effectively, ensuring that organizations can achieve their goals despite the changing business environment. Your influence and expertise will empower you to not only provide valuable advice but also develop and lead high-performing teams committed to excellence. In an era where risks can emerge anytime, your judgement will be crucial in determining decisive actions or strategic escalations. You'll engage with clients, validating outcomes, and sharing insights that resonate deeply with their needs. This role is not just about problem-solving; it’s about motivating others, fostering teamwork, and enhancing your skills and knowledge continuously. If you're looking for an opportunity where your passion for risk management can make a real difference, and where collaboration and innovation are valued, then this is the perfect fit for you. Join PwC to be part of a diverse and inclusive culture that thrives on making a difference together. Don't miss the chance to be a pivotal player in shaping the future of risk management!

Frequently Asked Questions (FAQs) for Operational & Enterprise Risk Management - Senior Manager Role at PwC
What are the primary responsibilities of an Operational & Enterprise Risk Management - Senior Manager at PwC?

As an Operational & Enterprise Risk Management - Senior Manager at PwC, you will primarily focus on identifying and mitigating risks that could impact client organizations. Your responsibilities include developing strategic business plans to navigate risks, leading teams through complex situations, engaging with clients to ensure their needs are met, and coaching team members to foster a high-performance environment. Your insights will guide organizations in achieving compliance and creating resilience in their operations.

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What qualifications are needed for a Senior Manager role in Operational & Enterprise Risk Management at PwC?

To qualify for the Senior Manager position in Operational & Enterprise Risk Management at PwC, candidates typically need a Bachelor's Degree, though a Master of Business Administration is preferred. Additionally, having around 7 years of relevant experience, particularly in financial services or risk management, is essential. Familiarity with data analysis tools and strong leadership skills are also key to succeeding in this role.

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How does PwC support career growth for Operational & Enterprise Risk Management Senior Managers?

PwC places a strong emphasis on professional development, offering numerous resources for Operational & Enterprise Risk Management Senior Managers to enhance their expertise and skills. This includes access to training programs, leadership workshops, and mentorship. Additionally, the firm prioritizes a culture of continuous learning, where team members are encouraged to pursue professional qualifications and certifications that align with their career aspirations.

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What is the expected travel requirement for a Senior Manager at PwC in Risk Management?

For the position of Operational & Enterprise Risk Management - Senior Manager at PwC, you can expect travel requirements of up to 60%. This travel often entails visiting client sites, attending conferences, and engaging in team-building activities. The firm recognizes the importance of flexibility and will work with you to balance travel with personal commitments.

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What salary range can be expected for an Operational & Enterprise Risk Management Senior Manager at PwC?

The salary range for the Operational & Enterprise Risk Management - Senior Manager position at PwC falls between $130,000 and $256,000. Additionally, individuals in this role may also qualify for an annual discretionary bonus. Factors such as skills, experience, qualifications, and location will influence the final compensation package.

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Common Interview Questions for Operational & Enterprise Risk Management - Senior Manager
Can you describe your experience with risk management frameworks?

In your response, highlight specific frameworks you’ve implemented, the challenges you faced, and the results achieved. Discuss your familiarity with leading standards like COSO and ERM, and how you adapted these frameworks to meet organizational needs.

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How do you prioritize tasks in a complex project environment?

Explain your approach by discussing methods like risk assessments, stakeholder feedback, and project timelines. Give examples of past projects where your prioritization led to successful outcomes and effective deadline management.

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How do you ensure effective communication within your team?

Outline your strategies for fostering open communication, such as regular check-ins, feedback sessions, and creating a space for candid discussions. Use examples of how these practices have positively impacted team dynamics and project success.

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Describe a time when you had to make a difficult decision regarding risk management.

Share a specific situation, detailing the context, your thought process, and the steps you took to arrive at the decision. Highlight the outcomes and any lessons learned that contributed to your professional growth.

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What strategies do you use to build client relationships?

Discuss your approach to understanding client needs, maintaining open lines of communication, and providing value-added insights. Use anecdotes to illustrate how you’ve successfully built long-term client partnerships in previous roles.

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How do you assess the effectiveness of compliance programs?

Explain the methodologies you’ve used, including benchmarking against industry standards and leveraging data analytics to measure compliance outcomes. Discuss any tools or frameworks that facilitate your assessment process.

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How do you motivate team members during challenging projects?

Detail techniques you’ve employed, such as setting clear goals, recognizing achievements, and fostering an inclusive environment. Provide examples of how your motivation strategies enhanced team collaboration and productivity.

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What role does data analysis play in your risk management processes?

Discuss your experience using data analysis tools like Alteryx or Tableau to inform decision-making in risk management. Explain how data-driven insights contribute to identifying risks and enhancing process efficiency.

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Can you give an example of a successful project you led in risk management?

Use this opportunity to showcase a significant project where you played a leadership role, outlining the objectives, your strategies, challenges overcome, and the successful outcomes that benefited the organization.

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How do you stay current with industry trends in risk management?

Detail your ongoing professional development efforts, such as attending workshops, reading industry publications, or participating in professional organizations. Emphasize the importance of staying informed and how it shapes your approach to risk management.

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Join our community of solvers. Here, you’ll learn with purpose, lead with heart and put your skills to work to make a meaningful difference in the world. As part of a diverse team, you’ll build trust and create innovative client solutions in unex...

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