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Local Agent Operations - Casual

Company Description

About Us

In 2008, Qantas Freight Enterprises bought Jets Transport. Today we operate as a wholly owned but independently managed business. With unbeatable reliability, security and attention to detail, it’s no surprise we’re Australia’s road feeder of choice.

Job Description

  • Challenge yourself to see the possibilities
  • Together we’ll come together as one team to build a high-performance culture
  • Casual opportunities available, based at the Brisbane Freight Terminal

When international air cargo touches down in Australia, we’re there to get it the rest of the way to its destination. Our interstate trucking services cover the domestic legs of international airfreight operations, driving between all the major cities from our hubs in Sydney, Melbourne, Brisbane, Perth and Adelaide.

In 2008, Qantas Freight Enterprises bought Jets Transport. Today we operate as a wholly owned but independently managed business. With unbeatable reliability, security and attention to detail, it’s no surprise we’re Australia’s road feeder of choice. Based in the Brisbane Freight Terminal, your new role as a Local Operations agent you will you performing a range of warehouse and driving duties.

We understand our priorities and what needs to be delivered, taking the initiative to keep things moving.  We bring teams and individuals together to deliver on our customers’ expectations.

Your new position as a Casual Local Operations Agent will see you performing warehouse duties including the loading and unloading interstate trailers. You will also be responsible for local deliveries and pick-ups in and around the Airport precinct.

You’ll have –

  • A valid forklift licence
  • Approximately 2 years experience operating a forklift
  • Ability to work independently and as part of a team
  • High attention to detail and focus on safety
  • Ability to be flexible between warehousing duties and driving duties
  • Experience in a cargo terminal environment will be desirable
  • Current and valid driver's licence
  • Good driving history (Essential)
  • An MR/HR licence preferred but not essential

Why Qantas?
 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

  • We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
  • We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees. 
  • We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. 
  • We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
  • Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. We are committed to creating an inclusive workplace

Be a part of something special and play your part in the Qantas story - get in touch today.

Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restrictions or sponsorship.

What You Should Know About Local Agent Operations - Casual, Qantas Group

Are you ready to dive into a dynamic role at Qantas as a Local Agent Operations - Casual in Brisbane, Queensland? In this exciting position, you'll play a crucial part in ensuring that our air cargo seamlessly reaches its final destination. Picture yourself at the bustling Brisbane Freight Terminal, where your day revolves around both warehouse upkeep and local driving duties. You'll be loading and unloading interstate trailers and handling local pick-ups and deliveries with that same attention to detail and safety that makes Qantas Freight the trusted name in road feeder services across Australia. We're looking for someone with at least two years of forklift experience, a valid forklift license, and ideally an MR/HR license to keep things moving smoothly. Your ability to work both independently and as part of a team is key as we push to meet our customer expectations. At Qantas, we know the importance of growth, and you'll get on-the-job training to develop your skills. Plus, with our flexible leave options and amazing employee benefits such as heavily discounted air travel and wellness programs, you'll find the perfect balance between work and play. Join our fun, vibrant team and let's make every journey memorable together!

Frequently Asked Questions (FAQs) for Local Agent Operations - Casual Role at Qantas Group
What are the responsibilities of a Local Agent Operations - Casual at Qantas?

As a Local Agent Operations - Casual at Qantas, your primary responsibilities will include performing warehouse duties like loading and unloading interstate trailers, as well as managing local deliveries and pick-ups around the Airport precinct. You will be expected to work both independently and collaboratively, ensuring the timely movement and safe handling of goods.

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What qualifications do I need to apply for the Local Agent Operations position at Qantas?

To qualify for the Local Agent Operations - Casual position at Qantas, you should have a valid forklift license along with approximately two years of experience operating a forklift. A current driver's license and a good driving history are essential, with an MR/HR license preferred but not necessary.

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What training will I receive as a Local Agent Operations - Casual at Qantas?

At Qantas, you'll receive comprehensive on-the-job training and coaching tailored to the Local Agent Operations - Casual role. We prioritize your development to help you excel in delivering the high standards our customers expect while growing your skills for future opportunities.

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Is experience in a cargo terminal environment required for the Local Agent Operations position?

While experience in a cargo terminal environment is desirable for the Local Agent Operations - Casual role at Qantas, it's not strictly required. However, having this background can be beneficial as it provides familiarity with the fast-paced nature of airport logistics.

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What employee benefits does Qantas offer for the Local Agent Operations - Casual role?

Qantas offers a range of fantastic employee benefits for the Local Agent Operations - Casual position, including discounted air travel, flexible leave options, a comprehensive employee rewards program, and well-being initiatives to support your work-life balance and personal health.

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Common Interview Questions for Local Agent Operations - Casual
Can you describe your experience operating a forklift?

When responding to a question about your forklift experience, detail the types of forklifts you've operated, any specific training or certifications you hold, and how you've applied safety practices in your previous roles.

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How do you prioritize safety while performing warehouse duties?

In your answer, discuss the importance of following safety protocols, using personal protective equipment, and maintaining clear communication with your team to ensure that everyone is aware of their surroundings and potential hazards.

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Tell us about a time you had to work as part of a team. What was your role?

When answering this question, share a specific example of a successful team project. Highlight your contributions, how you collaborated with team members, and any challenges you overcame together.

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What strategies do you use for making local deliveries efficiently?

You can discuss planning routes ahead of time, utilizing GPS technology, and keeping track of time management to ensure that deliveries are made on schedule while also focusing on road safety.

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How would you handle a situation where a delivery was delayed?

Emphasize the importance of communication and transparency. Discuss how you'd notify the affected parties, investigate the cause of the delay, and work on solutions to minimize future occurrences.

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What motivates you to perform well in your job?

Focus on specific motivations like providing excellent customer service, being part of a team with shared goals, and the satisfaction of seeing a job well done at the end of each shift.

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Can you carry out your tasks independently? Give an example.

Describe a situation where you successfully managed your responsibilities without direct supervision, highlighting your initiative and decision-making abilities.

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What do you know about Qantas and our freight operations?

In your response, demonstrate your researched knowledge about Qantas, focusing on key values like reliability, customer service excellence, and how the company operates in the freight sector.

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How do you manage stress, especially during peak delivery times?

Discuss your techniques for stress management, such as staying organized, maintaining a positive attitude, and relying on teamwork to troubleshoot problems when they arise.

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Why do you want to work as a Local Agent Operations - Casual at Qantas?

Your answer should reflect your genuine interest in the freight industry, align with Qantas's values, and emphasize your desire to contribute to a company that values its employees and promotes growth opportunities.

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Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
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Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
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Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
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Qantas is a commercial airline company offering flights to Australia, Asia, Africa, New Zealand and the South Pacific. They are headquartered in Mascot, New South Wales, Australia.

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Casual, on-site
DATE POSTED
April 18, 2025

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