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Manager, Sales Development | Outbound

About Ramp

Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 25,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.

Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies.

About the Role

You will be a front-line manager to a group of Sales Development Representatives (SDRs) who are responsible for outbound prospecting and pipeline generation. You will be responsible for 1:1 coaching and mentoring, as well as developing strategy and working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp’s sales development motion.

*Please note that this Sales leadership role will require you to be comfortable with working in-person at our NYC HQ (located near Union Square) at least 3 days/week*

What You'll Do

  • Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual SDRs to ensure key performance metrics are met

  • Hire and train new SDRs on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays)

  • Develop and execute career development and leadership plans for direct reports; inclusive of but not limited to daily 1:1 mentoring, coaching on time management, objection handling, prospecting tactics, and active listening skills

  • Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives

  • Report on team performance and forecast to senior leadership

  • Improve team output and efficiency over time by optimizing systems and processes

  • Establish a library of prospecting resources for the SDR team

  • Represent the Sales Development team cross-functionally with leaders of other departments

What You’ll Need

  • Minimum of 2 years of quota-carrying sales experience as an individual contributor, with a proven, consistent track record exceeding goals

  • Minimum of 2 years of experience building and leading sales development teams with a proven track record of exceeding goal

  • Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment

  • A passion and excitement for hiring, with a thoughtful approach to team planning and development

  • Ability to articulate contractual, technical, and financial value points to customers, including executive leaders

  • Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) and familiarity with email and call automation platforms

  • Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency

  • Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills

Nice to Haves

  • Experience with financial services sales in a full cycle sales role

  • Experience at a high-growth startup

  • Bachelor’s degree from an accredited university

Benefits (for U.S.-based full-time employees)

  • 100% medical, dental & vision insurance coverage for you

    • Partially covered for your dependents

    • One Medical annual membership

  • 401k (including employer match on contributions made while employed by Ramp)

  • Flexible PTO

  • Fertility HRA (up to $5,000 per year)

  • WFH stipend to support your home office needs

  • Wellness stipend

  • Parental Leave

  • Relocation support for NY

  • Pet insurance

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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CEO of Ramp
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Average salary estimate

$100000 / YEARLY (est.)
min
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$80000K
$120000K

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What You Should Know About Manager, Sales Development | Outbound, Ramp

If you're ready to step into a pivotal role as the Manager of Sales Development at Ramp, we want to hear from you! Located in the vibrant heart of New York City, Ramp is revolutionizing the financial operations landscape by merging corporate cards with a suite of powerful financial tools, ultimately saving businesses both time and money. As the Manager, you'll lead a dedicated team of Sales Development Representatives (SDRs) focused on outbound prospecting and generating meaningful pipeline. Your role isn't just about numbers; it’s about fostering a culture of high performance, mentoring your team, and collaborating with various departments to drive impactful strategies. You'll engage in one-on-one coaching while implementing career development initiatives that nurture your SDRs’ growth and sales skills. Reporting to senior leadership, you'll have the chance to offer insights on team performance and strategize initiatives with sales and marketing counterparts. Your leadership will directly contribute to Ramp’s mission of delivering excellence. With a proven track record in sales and experience in building high-performing teams, you’ll thrive in a fast-paced environment alongside a passionate group that’s changing the way businesses manage their finances. Join us at Ramp and be part of a team that’s not only driving results but also reshaping the future of work in finance. If you're excited about coaching, strategy, and results, we'd be thrilled to see how you can make a mark on our team!

Frequently Asked Questions (FAQs) for Manager, Sales Development | Outbound Role at Ramp
What are the key responsibilities of a Manager, Sales Development at Ramp?

As the Manager of Sales Development at Ramp, you'll oversee the daily activities of your team, ensuring that each Sales Development Representative (SDR) meets key performance metrics. Your responsibilities include coaching and mentoring your SDRs, developing and executing career development plans, and collaborating with different departments such as sales and marketing to meet company objectives.

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What qualifications do I need to become a Manager, Sales Development at Ramp?

To qualify for the Manager, Sales Development position at Ramp, you should have a minimum of two years of quota-carrying sales experience, alongside two years of experience leading sales development teams. A strong track record of exceeding goals in a fast-paced professional environment, preferably in SaaS, is essential.

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What skills are important for a Manager, Sales Development at Ramp?

A successful Manager of Sales Development at Ramp should possess strong collaboration and influencing skills, excellent communication abilities, and proficiency in data analytics tools like Salesforce and Excel. Additionally, a passion for mentoring and developing team members is crucial for driving performance.

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How does Ramp support the career growth of a Manager, Sales Development?

Ramp places great emphasis on career development for its employees. As a Manager of Sales Development, you will engage in mentoring and coaching, develop leadership plans for your SDRs, and have the opportunity to refine the sales development strategies, contributing to personal and team growth.

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What is Ramp's company culture like for a Manager, Sales Development?

At Ramp, the culture is one of high performance and collaboration. As a Manager of Sales Development, you'll find an environment that values results, teamwork, and innovation. The culture encourages open communication and a shared commitment to transforming financial operations, making it an exciting place to work.

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Common Interview Questions for Manager, Sales Development | Outbound
Can you describe your experience in leading sales development teams?

When discussing your experience leading sales teams, focus on specific examples of how you managed team dynamics, implemented strategies to meet quotas, and fostered a motivated environment. Mention any challenges you faced and how you overcame them to drive successful outcomes.

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What strategies do you use to motivate your Sales Development Representatives?

Explain your motivational techniques, such as regular coaching sessions, recognizing achievements, and setting achievable goals. Highlight how you maintain high morale and drive a culture of accountability and success within your team.

Join Rise to see the full answer
How do you approach coaching and mentoring your team members?

Describe your approach to personalized coaching, including how you assess individual strengths and areas for improvement. Give examples of successful mentorship experiences and how you help team members develop the skills needed to excel.

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What metrics do you consider important in measuring the success of an SDR team?

Discuss key performance indicators such as lead conversion rates, pipeline growth, and quota attainment. Share how you utilize data analytics tools to track these metrics and adjust strategies as needed.

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Can you share an example of a successful sales strategy you've implemented?

Provide a specific example of a sales strategy that led to significant results. Discuss your thought process behind the strategy, how you executed it, and the impact it had on team performance and company goals.

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How do you balance individual performance with team goals?

Emphasize your understanding of how individual and team performance are interconnected. Explain how you foster a collaborative environment while also ensuring that personal accountability is maintained among your SDRs.

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What tools and technologies do you utilize to support SDR performance?

Talk about your experience with tools like Salesforce and automation platforms. Highlight how you use these technologies to streamline processes, enhance team efficiency, and improve data analytics.

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How do you handle underperforming team members?

Describe your process for identifying underperformance and how you approach discussions with team members. Discuss your strategies for providing support and setting clear, actionable goals to facilitate improvement.

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What is your experience with pipeline generation and prospecting?

Provide insights into your pipeline generation strategies, including how you conduct market research, create buyer personas, and implement outreach campaigns that resonate with potential clients.

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Why do you want to work for Ramp as the Manager, Sales Development?

Share your passion for Ramp's mission and value proposition in the financial operations space. Discuss how your skills align with the company's goals and how you see yourself contributing to their future success.

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Ramp is a multinational financial technology company headquartered in Manhattan and founded in 2019. We are the fastest-growing corporate card and bill payment platform in the US, and enables billions of dollars in purchases each year.

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Badge Flexible CultureBadge Future MakerBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Transparent & Candid
Mission Driven
Diversity of Opinions
Empathetic
Fast-Paced
Rise from Within
Work/Life Harmony
Take Risks
Startup Mindset
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Employee Resource Groups
401K Matching
Paid Holidays
Paid Sick Days
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 11, 2024

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