Account Manager UK & Ireland

As an Account Manager UK & Ireland at RateHawk, your primary responsibilities will include promoting our UK product, nurturing relationships with signed partners to boost their performance, and maximizing API deals with both existing and potential partners. You'll also provide essential system training to partners, conduct market analysis, and facilitate product presentations to enhance our brand's visibility.

To qualify for the Account Manager UK & Ireland position at RateHawk, candidates should have at least two years of relevant experience in the travel industry. Strong numeracy skills, attention to detail, and some background in finance are advantageous. A proactive and motivated approach, along with a comfort in data-driven decision-making and API technology, is essential for success in this role.

Language skills are quite valuable for the Account Manager UK & Ireland role at RateHawk. Fluency in English is a must, while knowledge of additional languages can give you an edge. Given RateHawk’s international scope, being able to communicate across cultural contexts enhances collaboration with partners from diverse backgrounds, making you a key asset to the team.

Yes, the Account Manager UK & Ireland position at RateHawk may require up to 20% domestic travel. This travel is essential for building and maintaining relationships with partners and ensuring your strong presence within the UK and Ireland markets. However, the role offers flexible work schedules and the opportunity to work remotely, balancing personal and professional commitments effectively.

RateHawk is committed to the professional development of its employees, offering internal programs for adaptation and training, as well as opportunities to develop soft skills and leadership abilities. Employees can also receive partial compensation for participating in external training and conferences, along with access to a corporate English school to enhance communication skills.

When answering this question, highlight specific strategies you implemented to enhance a partner's performance. Discuss actions like regular check-ins, personalized training sessions, or data-driven recommendations that resulted in measurable improvement, and emphasize your focus on relationship-building and communication.

Demonstrate your organizational skills and time management strategies. You can mention tools you use for tracking tasks, prioritizing your workload based on deadlines or importance, and how you maintain clear communication with your partners to ensure their needs are met.

Discuss your approach to market analysis, including research techniques like data collection from industry reports, competitor websites, and customer feedback. Highlight your analytical thinking and how you translate data insights into actionable strategies for partners.

Explain how attention to detail is crucial for maintaining accurate financial records, preventing errors in invoicing, and providing precise reporting. Emphasize how your vigilance directly impacts partner satisfaction and overall performance.

Focus on your communication skills; detail your approach to navigating challenging discussions by remaining calm, listening actively to their concerns, and working collaboratively to find solutions. Share examples that demonstrate your ability to turn conflicts into productive conversations.

Mention specific tools or software that you find helpful in managing API integrations and partnerships. Discuss how these tools help streamline communication with tech teams and enhance operational effectiveness in managing deals.

Emphasize your relationship-building techniques, such as regular communication, understanding partner goals, providing proactive support, and being accessible. Share examples of how these techniques have led to successful long-term partnerships.

Share your passion for travel and how it inspires you to connect people with experiences that enrich their lives. Discuss how this motivation influences your work and drives excellence in partner management to create rewarding travel solutions.

Demonstrate your cultural awareness and adaptability. Discuss how you would research market-specific trends, preferences, and partners, tailoring your relationship management approach to resonate with each market's unique characteristics.

Describe key performance indicators (KPIs) that you use to assess success, such as partner satisfaction scores, revenue growth, or the number of successful API integrations. Explain how you regularly review these metrics to enhance your strategies continuously.