Payments Specialist (Pix & OpenFinance)

As a Payments Specialist at RecargaPay, your key responsibilities will include managing the operation and strategy of Pix and Open Finance products, analyzing performance data to identify improvement opportunities, and collaborating with multidisciplinary teams to ensure that our solutions align with strategic objectives. You'll also have to build relationships with partners in the financial ecosystem and ensure compliance with regulations from the Central Bank of Brazil.

To qualify for the Payments Specialist role at RecargaPay, you should have a minimum of 5 years of experience in financial product management, particularly with payment processing products. In-depth knowledge of the payments market, experience in fintech environments, and advanced analytical skills are essential. Familiarity with SQL and strong communication abilities are also crucial to excel in this role.

At RecargaPay, we embrace diversity and inclusion wholeheartedly. We believe that diverse perspectives make our team stronger and more innovative. Our workplace welcomes individuals from all backgrounds, and we encourage everyone to express themselves authentically. This commitment to inclusivity is at the core of our company culture.

As a Payments Specialist at RecargaPay, you can expect a competitive salary, remote work flexibility, health and dental plans with no co-pay, life insurance, a home office allowance, and a flexible meal allowance. Additionally, TotalPass membership will help you take care of your health, and you will have opportunities for language classes in Spanish or Portuguese.

RecargaPay is committed to fostering career growth and development. As a Payments Specialist, you will have the chance to work on impactful projects and collaborate with experts across various fields. Your contributions will be valued, and you will have opportunities to advance within the company as we grow and innovate together.

In my previous roles, I have gained extensive experience in managing financial products, particularly in payment processing. I have successfully led projects focusing on enhancing user experience and optimizing product efficiency, which aligns perfectly with the responsibilities of the Payments Specialist at RecargaPay.

I make it a priority to follow industry news, subscribe to relevant newsletters, and engage with professional networks. Attending webinars and conferences also helps me stay informed about new regulations, consumer behaviors, and technological advancements in the payments industry.

Absolutely! In my previous job, I led a project that involved analyzing customer feedback and market data, which resulted in a strategic overhaul of a payment product. This initiative increased user satisfaction by 30% and boosted conversion rates significantly, demonstrating my ability to drive results and enhance product performance.

I anticipate challenges related to regulatory compliance and keeping up with fast-paced market changes. However, I view these challenges as opportunities to innovate and improve our processes, and I'm excited about the chance to work collaboratively with cross-functional teams to overcome them.

Building relationships involves open communication and a collaborative attitude. I prioritize understanding each partner's needs and strengths, which creates a foundation of trust and mutual benefit. Regular check-ins and updates are key to maintaining these relationships over time.

I would begin by gathering relevant data metrics, such as transaction volumes, customer feedback, and user engagement levels. Then, I'd leverage analytics tools to identify patterns and trends, enabling me to make informed recommendations for product improvements and determining areas for optimization.

Some essential qualities include strong analytical skills, effective communication, and the ability to adapt quickly to changing market dynamics. Additionally, a proactive approach to problem-solving and a passion for the fintech industry are crucial for success in the Payments Specialist role.

I prioritize tasks by assessing their urgency and impact. Utilizing project management tools helps me stay organized, while regular check-ins with my team ensure that we all remain aligned on our goals. I also practice time management techniques to focus on high-impact tasks.

In a previous role, I analyzed customer data and feedback, revealing that users found a specific payment feature confusing. I initiated discussions with the development team to simplify this feature, which ultimately increased user satisfaction and reduced the number of customer support queries related to that functionality.

I am motivated by the potential to create meaningful change in how people manage their finances. Fintech allows for innovation that addresses real-world problems, such as financial accessibility. Being part of a company like RecargaPay that prioritizes social impact aligns with my personal and professional values.