Remote Digital Project Coordinator for Social Impact Design Agency (Contract, Remote – USA)

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

About the Role

This is a 6-month contract with possibility of extending and/or full-time employment at the end of the contract period. 

The Digital Project Coordinator at Constructive plays a key role in ensuring the success of the Project Management team by taking ownership of the smaller pieces of the larger projects and being accountable for the success of those components.

Your Core Responsibilities

As a member of the Project Management team, your primary responsibility will be to continuously and proactively communicate with your colleagues to ensure transparency to drive successful outcomes for client and internal projects.

Project Management:

• Collaborate with the strategy, design, and development teams in executing digital projects for our Partner Services and Constructive Care clients
• Communicate monthly budget updates to clients
• Assist in creating estimates for additions to scope of work across projects
• Note taking and sending recap emails to PS clients
• Proactively coordinate with project managers to send and respond to client communications

Administrative Support:

• Ensure all internal systems and communications are up to date with accurate project information, elevate any flags related to budget or scope creep
• Process documentation creation and upkeep
• Assist with the migration of archived projects to new project management system
• Assist in collecting and archiving data from old project management system
• Transcription and filing of recorded client calls and stakeholder interviews;
• Assist in collecting assets from client sites at the start of the project lifecycle;
• Content entry management on client CMS;
• Maintain code conventions across filing systems and Project Management software

Skills & Experience You’ll Need

• 1-2 years experience in digital project management and/or client services;
• Be willing to learn new skills – teach and be mentored;
• Must be able to give and receive feedback in a professional, collaborative manner, (possess a “we” vs. “me” mindset);
• Great people skills, including giving respectful push-back that educates the client in a helpful way, when necessary;
• Strong organizational and time management skills with a keen eye for detail;
• The ability to foresee potential outcomes and to plan for their impact on project timelines and client relationships;
• Ability to work and learn asynchronously through reading and online tutorials;
• Have a good sense of humor
• Strong writing and communication skills

Nice-to-Haves That Will Make a Big Difference

• Experience using project management software such as Asana, Teamwork and Forecast
• Experience working in a digital agency
• Experience working with nonprofits

What We Offer:

We do our best to make sure everyone at Constructive is taken care of with a great mix of compensation, benefits and perks, opportunities for professional growth, and a healthy dose of time off. We expect this position to have an hourly rate between $25/hr – $30/hr based on experience and value-added skills. In addition, we offer the following company benefits: 

• 5 days paid vacation
• Discretionary Performance-based Bonuses
• Paid Vacation From Christmas Eve through New Year’s
• Paid 1/2-day Summer Fridays (Approx 16/year)
• Open Wellness Days
• Flexible Work Schedules
• Home office stipend
• New Client Bonuses (2.5% of First 12 Months of New Work You Proactively Bring In)
• Monthly Virtual Happy Hours & Games
• A Super-Aligned Team That Loves Showing Up for Each Other
• Feeling Great About Your Work Making the World a Better Place

Our Commitment to Diversity & Inclusion

We believe strongly that diversity is one of our greatest strengths—that the more perspectives we bring to the mix, the better we are as people and the better partner we are for our clients. So, in considering if Constructive is a good fit for you, know that all we care about is that you’re qualified to do the job, share most or all of our values, and want to be here. These are the things we’ll be evaluating for every applicant—and if you meet those and add to our diversity, all the better.

Interested? Great!

Submit your application HERE

What happens next?

If we feel like there’s a good fit, we’ll reach out to you to start the interview process. Here’s what it will look like:

• Initial interview (30-45 minutes)
• Second interview and case study review (1 hour)
• Final conversation and questions (30-45 minutes)