Job details

Inside Sales Representative 2nd Shift

If you have experience in customer service, motivated by metrics and set goals, this is the opportunity for you!

As an Inside Sales Representative for Esler Companies – Renewal by Andersen you will speak directly with homeowners who are interested in our industry leading products and services (no cold calling!).

With weekly and monthly bonuses our reps earn an average of $50,000-$60,000 yearly. Not only do we offer great benefits and incentives, but also a streamlined growth and development plan. In 2023, 22 of our reps were promoted to higher level positions!

We also offer work from home eligibility, company outings, contests, profit sharing, paid volunteer time, 3:1 charitable match, tuition reimbursement and more!

Responsibilities

Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.
Identify customers unique home situations.
Schedule appointments for our Sales Consultants to go out to price and sell the job.
Communicate effectively, actively listen, and show empathy as the first point of contact with our customer.
Provide world-class customer service with the methodology, resources and dedicated coaches we provide to guide you to success.

Qualifications

1 year of customer service experience required.
Call center experience a plus.
Weekend availability required (we offer shift differential pay!).
Excellent oral and written communication skills.
Ability to work in a fast-paced environment while multitasking.
Strong interpersonal skills, including empathetic listening and warm communication style.
A drive to meet metrics and ability to accept constructive feedback.

Benefits

Medical, Dental, and Vision Insurance
Teammate Assistance Plan
Tuition Reimbursement
401k with 50% match up to 6% of your annual pay
Paid Time Off
Company Paid Holidays
Paid Volunteer Time
And more!

$50,000 - $60,000 a year

Compensation is a combination of base pay + bonuses.

Empowered to be Extraordinary.

We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.

THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY

Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience.

The Esler Companies is the holding company for a fleet of the top RbA “affiliates” in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing ‘engine’ in Northborough, Massachusetts.

We are a proud equal-opportunity employer.

We are committed to fair hiring practices and to creating a welcoming environment for all team members.

Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.

Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.

Average salary estimate

$55000 / YEARLY (est.)

min

max

$50000K

$60000K

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What You Should Know About Inside Sales Representative 2nd Shift, Renewal by Andersen | Esler Companies

Are you ready to take your customer service skills to the next level? Join us at Esler Companies – Renewal by Andersen as an Inside Sales Representative for the 2nd Shift! In this exciting role, you will connect with homeowners who are eager to hear about our exceptional products and services—no cold calling involved! You're not just filling a position; you’re stepping into an environment that rewards your efforts. Our Inside Sales Representatives typically earn between $50,000 and $60,000 a year, thanks to fantastic weekly and monthly bonuses! We believe in your growth—just this year, 22 of our team members were promoted. Not to mention, we offer a range of benefits from medical and dental insurance to tuition reimbursement and charitable donation matches. You’ll also enjoy a flexible work-from-home option, along with exciting company outings and contests that keep the spirit high! This position requires at least a year of customer service experience and excellent communication skills. You'll need to be adaptable, as multitasking is key in our fast-paced environment. If you're driven by goals and have a genuine passion for helping customers, we’d love to hear from you! Let’s shape the future together, one window at a time!

Frequently Asked Questions (FAQs) for Inside Sales Representative 2nd Shift Role at Renewal by Andersen | Esler Companies

What are the responsibilities of an Inside Sales Representative at Esler Companies?

As an Inside Sales Representative at Esler Companies – Renewal by Andersen, your key responsibilities include delivering outstanding customer service by understanding and responding effectively to customer needs. You will actively schedule appointments for our Sales Consultants and maintain clear and empathetic communication as the initial point of contact. Overcoming objections with tact and precision while showcasing the value of our services will also be part of your role.