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Digital Content Strategy Manager

Digital Content Strategy Manager

San Francisco, CA 

At Rothy’s, we know there’s a better way to do business, and it starts by putting the planet and its people first. More than 166 million single-use plastic bottles and 603,000 pounds of ocean-bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel. 

Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don’t compromise on comfort. From classic shoes to carry-everywhere bags, we create essentials for wherever you go.

At Rothy’s, building a sustainable future is at the heart of everything we do. We pride ourselves on fostering an inclusive environment at our HQ, retail stores and wholly-owned factory, and are growing our community every day. 

About the team:

The Commercial Planning & Content team leads the integration of all of Rothy’s marketing channels, in order to create a seamless and strategic approach when interacting with our customers. This team owns the overall Rothy’s Communications Plan, acting as the company north star for what we’re communicating to the customer every week across all channels. This includes non–product consumer touch points, such as press, events, sustainability, loyalty, etc.

Overall, this team is responsible for reaching the right customer at the right time with the right message.

The Digital Content Strategy Manager will report into the Director of Commercial Planning & Content Strategy and will manage an Associate level planner.

What you’ll do:

  • Own all content strategy and planning for our paid channels, including Paid Social (Meta & TikTok), Direct Mail, Affiliate, and Paid Search, as well as Organic Social

  • Partner closely with the Product and Merchandising teams to clearly understand our product strategies, flow calendars, and inspiration. This team will be the direct line from the overall Marketing team to our product pipeline

  • Work closely with paid channel owners to deeply understand how and where customers are engaging with our brand and content, and build ongoing knowledge of what’s working and what’s not working to drive engagement and conversion

  • Develop an understanding around Rothy’s historical performance across paid channels, as well as forward looking channel strategies and testing plans, in close partnership with the Digital Commerce team. You should be savvy with numbers and truly understand what’s driving the business and customer engagement

  • Fully own the strategy and execution of our organic social channels, engaging our best customers and creating deepened brand love

  • Develop content strategies to drive efficiencies across paid and organic social, finding ways to maximize assets across both channels

  • Develop an understanding of consumer journeys across paid and organic and find ways the two channels can support each other in driving engagement and conversion

  • Support the Director in Rothy’s seasonal planning function, to create 360 cross-functional briefs that capture the idea and strategy heading into each season, and which work to align all creative, storytelling, and omni-channel marketing plans

  • Oversee a support strategist who will create and shepherd content briefs and asset delivery docs for our paid and organic social channels

  • Your team will brief our Creative and Copy partners to build holistic content plans within your channels. For paid, this means owning the full monthly paid content strategy and content. The resulting assets and content should be in service to the Digital Commerce team in order to drive the business while pushing for brand consistency and elevation

  • Work closely with channel owners to understand customer segmentation strategies and approach

  • Work closely with the Brand Strategy team to fully understand our target audience and overall brand platform

You are: 

  • Known as someone people want to work for and follow

  • Experienced with proactive and consistent communication and feedback with their team

  • Experienced in supporting and growing direct reports and reinforcing clear performance expectations for the team

  • Experienced with inspiring a team to adopt ideas and ways of doing things as well as achieve personal, team and organizational goals

  • Passionate about our Sustainability mission

You have:

  • 5+ years experience in similar role working in brand marketing, paid social advertising campaigns (primarily running on Meta, TikTok), influencer programs, as well as brand activations targeted on driving earned impact

  • Proven experience in managing and growing social media accounts

  • BA or BS in Marketing, Business, related field or equivalent experience

  • Excellent understanding of social media trends and popular content formats

Our benefits:

  • Generous paid time off

  • 401k matching

  • Comprehensive health plans for you and your family

  • Supplemental mental health benefits

  • Monthly wellness reimbursement 

  • Employee Discount Program!

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What You Should Know About Digital Content Strategy Manager, Rothy’s

At Rothy’s, we are on a mission to redefine how businesses interact with the planet and the community. As a Digital Content Strategy Manager based in San Francisco, you'll play a crucial role in our vision by leading the content strategy for our paid channels, which include Paid Social, Direct Mail, Affiliate, and Paid Search, as well as Organic Social. You’ll collaborate closely with our Product and Merchandising teams, understanding our product strategies and flow calendars to align all communications with our offerings. The Digital Content Strategy Manager will also be responsible for analyzing customer engagement across channels to enhance brand interaction and conversion rates. Your insights will be pivotal in developing strategies to maximize our assets across paid and organic social channels, ensuring that we engage our customers effectively and consistently. You’ll not only guide the planning and execution of our content but also nurture the creativity of your team as you create 360 cross-functional briefs to support our seasonal objectives. The ideal candidate will have over five years of experience in brand marketing and social media management, be an effective communicator, and possess a passion for sustainable practices. If you’re ready to blend creativity with strategic thinking and join a team that prioritizes the environment and community, Rothy’s wants to hear from you!

Frequently Asked Questions (FAQs) for Digital Content Strategy Manager Role at Rothy’s
What are the key responsibilities of a Digital Content Strategy Manager at Rothy’s?

As a Digital Content Strategy Manager at Rothy’s, you'll own the content strategy for various paid channels, including Paid Social, Direct Mail, and Paid Search, while also managing Organic Social. You will work closely with our Product and Merchandising teams to align marketing communications with upcoming product launches and consumer insights. This role involves enhancing engagement through effective channel strategies and overseeing a support strategist to ensure content delivers on business objectives.

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What qualifications do I need to be a Digital Content Strategy Manager at Rothy’s?

To qualify for the Digital Content Strategy Manager role at Rothy’s, you should have at least 5 years of experience in brand marketing and managing social media accounts. A BA or BS in Marketing, Business, or a related field is typically required. Additionally, a strong understanding of social media trends and experience in executing successful paid social campaigns is essential for driving engagement and conversions.

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How does the Digital Content Strategy Manager collaborate with other teams at Rothy’s?

In the role of Digital Content Strategy Manager at Rothy’s, collaboration is key. You'll work closely with the Product and Merchandising teams to understand product strategies, ensuring that your content aligns with launches. You'll also partner with the Digital Commerce and Brand Strategy teams to analyze consumer journeys and tailor messaging that resonates, creating a seamless customer experience across all channels.

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What makes Rothy’s a unique place to work as a Digital Content Strategy Manager?

Rothy’s stands out as a digital content hub focused on sustainability and innovative business practices. As a Digital Content Strategy Manager, you'll be part of a team that values inclusivity and sustainability, driving positive change in the fashion industry. The culture here promotes creativity, collaboration, and empowers you to contribute meaningfully to both the brand and the environment, making it a truly rewarding place to grow your career.

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What kind of content strategies should I expect to implement in this role at Rothy’s?

As a Digital Content Strategy Manager at Rothy’s, you'll focus on developing data-driven content strategies that enhance brand recognition and customer engagement. Expect to leverage analytics to identify successful content types, explore innovative narratives for social channels, and implement efficiencies that optimize content usage across paid and organic strategies. Understanding consumer preferences will be essential as you adapt content to meet business objectives.

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Common Interview Questions for Digital Content Strategy Manager
Can you describe how you would develop a content strategy for Rothy's organic social media channels?

To develop a content strategy for Rothy’s organic social media channels, I would start by analyzing our target audience and their engagement patterns. I’d focus on creating relatable, sustainable-themed content that highlights our product benefits while fostering community. Establishing a posting calendar that aligns with our promotional periods and seasonal campaigns would be crucial. Monitoring engagement metrics regularly would help refine our approach, ensuring we highlight what resonates with our followers.

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How do you approach managing paid media campaigns effectively?

Effectively managing paid media campaigns begins with setting clear objectives aligned with Rothy’s marketing goals. I would analyze historical data to identify successful strategies and apply A/B testing to optimize campaign performance. Regular collaboration with team members working on paid channels is vital to understand market shifts and customer behavior, which informs adjustments to our strategies to maximize ROI.

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What strategies do you use to evaluate the performance of content across different channels?

To evaluate content performance across various channels, I utilize a mix of metrics including engagement rates, click-through rates, and conversion metrics. I apply analytical tools that offer insights into audience interactions and adjust strategies based on performance data. Conducting weekly or monthly reviews will help in highlighting successful tactics and areas that need improvement, thus ensuring continuous evolution in our strategies.

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Describe a time when you had to lead a cross-functional team to achieve a marketing goal.

In a previous role, I led a cross-functional team on a product launch that required tight collaboration between marketing, product development, and sales. I organized regular meetings to align on the campaign narrative and execution timelines while encouraging open communication. By fostering a collaborative environment and encouraging input from all team members, we successfully met our launch goals ahead of schedule.

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How do you stay current with trends in digital content strategy?

To stay current with trends in digital content strategy, I actively participate in industry webinars, follow marketing thought leaders on social media, and regularly read relevant articles and reports. I also engage in professional networks that discuss the latest tools and trends, which helps inform my approach and keep Rothy's strategies current.

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What role does customer feedback play in your content strategy?

Customer feedback is invaluable in shaping my content strategy. I prioritize listening to our audience through surveys and social listening. Analyzing feedback helps identify their preferences, allowing for tailored content that addresses their needs and enhances their experience with Rothy’s. This responsiveness fosters trust and strengthens brand loyalty.

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How do you balance creativity and data when creating content?

Balancing creativity and data is essential in content creation. I use data to inform decisions on what resonates with our audience, and then allow creativity to flourish within that framework to produce compelling narratives that engage users. Insights guide my creative process, ensuring that the content not only captures attention but also aligns with objectives.

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What tools do you use for managing content and campaigns?

I’m experienced with several content and campaign management tools including Hootsuite for social media scheduling and analytics, Google Analytics for performance monitoring, and Asana/Trello for task management. These tools help streamline collaboration, track project timelines, and ensure alignment across the content team, promoting efficiency and transparency.

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Can you provide an example of a successful content campaign you led?

In my last position, I led a content campaign centered around sustainability, which aligned with our brand values. By developing a series of storytelling posts showcasing behind-the-scenes practices, we increased engagement by 40% and improved sales during the campaign. This success was driven by strategic alignment with our branding and deep audience insights.

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How would you foster a culture of creativity and innovation in your team?

Fostering a culture of creativity and innovation involves creating a space where team members feel safe to share ideas. I encourage brainstorming sessions where all input is valued and provide continuous feedback in a constructive manner, reinforcing the notion that every contribution is significant. Empowering my team with ownership of projects also fuels their creativity and commitment to achieving our goals.

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Rothy’s creates modern shoes and accessories with as little environmental impact as possible. Redefining expectations for style, comfort and sustainability, Rothy’s transforms single-use plastics into products that look good, feel good and do good...

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Full-time, on-site
DATE POSTED
March 27, 2025

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