E-Billing Assistant (Remote)

As an E-Billing Assistant at Williams Lea, your primary responsibilities will include submitting electronic bills through Hub or to third-party sites, performing basic analyses and audits of e-billed invoices, and collaborating with team members for the resubmission of invoices. You'll also maintain and update client data in our billing system, ensure adherence to e-billing processes specific to our clients, and manage client accrual submissions.

To qualify for the E-Billing Assistant position at Williams Lea, you should have a high school diploma at minimum, although college courses in Accounting could give you an edge. A year of office experience in a law firm or professional environment is preferred. Familiarity with e-billing processes and systems, along with skills in Microsoft Office, particularly Excel, will be essential to succeed in this role.

The E-Billing Assistant role at Williams Lea is mostly remote, allowing you the flexibility to work from home. However, you may be required to visit our Wheeling, WV office approximately once per month, making it a hybrid opportunity that balances the comfort of remote work with occasional in-person collaboration.

Skills essential for the E-Billing Assistant role at Williams Lea include strong attention to detail, excellent organizational and time-management abilities, and the capacity to multitask under strict deadlines. Additionally, effective verbal and written communication skills, as well as a self-starter attitude to handle sensitive matters confidentially, are crucial for ensuring success in this fast-paced environment.

The E-Billing Assistant position at Williams Lea offers a total base pay range of $17.50 to $19.00 per hour. This competitive pay reflects the company's commitment to offering fair compensation while ensuring a professional and supportive work environment.

When answering this question, highlight any relevant experience with e-billing systems you may have used in previous roles. Provide specific examples of your responsibilities, such as submitting bills or performing audits, and express your willingness to enhance your knowledge in this area.

Discuss your methods for organizing your workload, such as using to-do lists or project management tools. Share examples that demonstrate your ability to handle multiple tasks efficiently while maintaining accuracy and meeting deadlines.

Explain your analytical approach to resolving discrepancies. Mention ideas like cross-referencing documents and collaborating with colleagues to clarify any issues. Emphasize attention to detail and your commitment to resolving conflicts professionally.

Highlight your commitment to clear and timely communication. Discuss tools you've used for remote collaboration, like Slack or Microsoft Teams, and mention how you maintain a proactive approach to keep everyone in the loop on updates or changes.

Demonstrate your interest in the company by highlighting its history, areas of expertise, and various services offered, especially within the legal and financial sectors. Show that you understand its commitment to providing exceptional business support services.

Emphasize your understanding of the importance of confidentiality in roles related to billing and sensitive client information. Discuss your familiarity with privacy protocols and your commitment to handling matters with discretion.

Provide a concrete example of a team project or task where you played a key role. Describe your contributions, how you communicated with your colleagues, and what the outcome was, focusing on teamwork and collaboration skills.

Discuss specific time-management techniques you use, such as prioritizing urgent tasks or setting deadlines for yourself. Share how you stay organized, like keeping a digital calendar or using organizational software.

Express your enthusiasm for the position and the company. You might want to mention your interest in the legal and financial services industry, as well as your desire to develop skills in e-billing and contribute to a positive team environment.

Share personal motivators that drive your performance, like a commitment to delivering high-quality work or the satisfaction of helping clients. Mention how achieving your goals and meeting expectations inspire you to excel in your role.