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Shipping/Receiving 3 - job 1 of 2

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Assists with daily activities of shipping department regarding materials movement or handling, receiving, loading, unloading, transporting, stacking, order filling and shipping printed product. Performs manual and clerical duties related to the preparation and shipment of customer samples and finished product mailed primarily through Fed Ex, UPS, USPS and other similar carriers. Ensures product is produced and prepared according to customer specifications and service level agreements.

Responsibilities:

  • Performs manual and clerical duties related to the shipment and receipt of materials, supplies, equipment and finished products shipped via freight or third party LTL carrier
  • Typical shipping activities include:  checking goods against shipping documents and authorizations, packing goods for shipment according to specifications, preparing bills of lading, posting weight and shipping charges and attach information and shipping instructions on to boxes
  • Perform typical activities related to receiving materials  such as unloading trucks; checking against bills of lading, packing slips, etc., identification and quantity; maintaining records of goods received
  • Perform routine, but varied duties in support of manufacturing areas in accordance with standard procedures
  • Maintain necessary files and documentation.
  • Utilize small hand tools and operates material handling equipment including forklifts, skids, pallet handlers, hand trucks, etc. to stage materials and load trucks
  • May perform activities related to load planning of outbound trucks to meet customer delivery requirements and cost parameters
  • Apply knowledge of department policies and procedures to resolve customer and operational concerns/issues as needed
  • Effectively communicate with customers, suppliers, customer service, and production
  • Build and maintain positive relationships within each service area/department; coordinating and utilizing resources to ensure all products are handled, stored and shipped according to established guidelines, at the lowest possible cost
  • Work closely with management staff to understand and assist with implementing action plans to achieve department objectives and improve efficiencies.
  • Assist management with departmental activities, training, safety and special projects
  • Ensure compliance with all safety regulations, quality standard, policies and procedures
  • Report any problems, potential problems, hazardous situations to management
  • Inspect products and/or shipments to verify conformance to specifications
  • When necessary, attend production meetings and/or confer with other departments to coordinate shipping/receiving activities
  • May provide oversight of work conducted by junior-level staff and/or review/audit work for accuracy
  • Maintain a clean and organized work area. Maintain security at receiving/shipping dock doors
  • Ensure the “Quality Policy and Objectives” are understood and achieved
  • May drive delivery van to transport materials or products in local area, maintaining a safe vehicle and comply with all government regulatory laws

Shift: Monday- Friday (2nd shift)

Hours:  3PM to 11PM

Shift Differential: $2 per hour 

Disclosure Statement:

The pay range for this role at the noted location is $17.68 to  $24.21per / hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

 

Qualifications

  • HS diploma or GED is preferred
  • Minimum of 3 years of experience in an administrative/operational support in shipping/manufacturing operations
  • Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job 
  • Have a strong knowledge of required information systems, including materials tracking systems, storage and retrieval systems, inventory control systems and applicable reporting systems which may include spreadsheets, databases and other materials receipt and usage systems.
  • Must have very good knowledge of technology to include computers and software programs.
  • Must have very good oral and written communication skills to communicate effectively across departments when completing assignments
  • Requires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others.
  • Ability to safely operate Powered Industrial Vehicles, required.
  • Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and rarely lift in excess of 50 pounds
  • Ability to add, subtract, multiply, and divide in all units of measure
  • Ability to compute rate, ratio, and percentages
  • Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues

Additional Information

Average salary estimate

$43578.5 / YEARLY (est.)
min
max
$36854K
$50303K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Shipping/Receiving 3, RR Donnelley

Are you ready to dive into the dynamic world of logistics? RRD, a global leader in marketing, packaging, and supply chain solutions, is looking for a passionate Shipping/Receiving Clerk in our Quakertown, PA location. In this role, you’ll be at the heart of our operations, ensuring that materials and products move seamlessly from point A to B. Picture yourself as the vital link in the daily activities of the shipping department, involved in everything from unloading trucks to filling orders and preparing shipments. With your keen attention to detail, you will check shipping documents and regulations to ensure accuracy while getting products ready for carriers like FedEx and UPS. Your skills in using material handling equipment will help you stage materials efficiently, and your strong communication abilities will enable you to work collaboratively with various departments. With a friendly and forward-thinking team behind you, you’ll have the opportunity to build positive relationships while helping improve operational efficiency. We offer an engaging work environment on the second shift, Monday to Friday, with competitive pay and a variety of benefits. If you enjoy working in a fast-paced environment and have a passion for logistics, join RRD and become part of something bigger than yourself as we strive to elevate customer engagement across every touchpoint!

Frequently Asked Questions (FAQs) for Shipping/Receiving 3 Role at RR Donnelley
What are the responsibilities of a Shipping/Receiving Clerk at RRD?

As a Shipping/Receiving Clerk at RRD, you will handle a wide array of responsibilities including the preparation and shipment of customer samples and finished products. You'll also be involved in checking goods against shipping documents, packing items for shipment, and maintaining records of goods received. Your role is crucial in ensuring all products adhere to customer specifications and service level agreements.

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What qualifications do I need to apply for the Shipping/Receiving position at RRD?

To qualify for the Shipping/Receiving Clerk position at RRD, a high school diploma or GED is preferred along with a minimum of 3 years of experience in administrative or operational support in shipping or manufacturing. A strong familiarity with materials tracking systems and excellent communication skills are essential for effectively interacting with both internal and external parties.

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What shift does the Shipping/Receiving Clerk work at RRD?

The Shipping/Receiving Clerk at RRD works the second shift, Monday through Friday from 3 PM to 11 PM. This schedule is designed to ensure that shipping operations run smoothly while also providing a work-life balance!

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What kind of tools and equipment will I use as a Shipping/Receiving Clerk at RRD?

In the role of Shipping/Receiving Clerk at RRD, you will utilize various small hand tools and operate material handling equipment such as forklifts, pallet handlers, and hand trucks. Proficiency in safely running these tools is essential for executing shipping and receiving tasks efficiently.

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What benefits does RRD offer to Shipping/Receiving Clerks?

RRD offers an attractive benefits package for Shipping/Receiving Clerks, which includes medical, dental, and vision coverage, paid time off, disability insurance, and a 401(k) plan with a match. Additional perks like tuition assistance, maternity leave, and employee discounts are also part of the compensation package!

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Common Interview Questions for Shipping/Receiving 3
Can you describe your experience with shipping and receiving processes?

In your response, detail your hands-on experience in shipping and receiving, stating specific systems or tools you've used. Highlight the importance of accuracy in checking shipping documents and how you've successfully managed inventory levels.

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How do you ensure accuracy when preparing shipments?

Discuss the steps you take to double-check shipping documents, pack items according to specifications, and communicate effectively with team members. Mention any systems you’ve used to track shipment accuracy.

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What safety procedures do you follow in this role?

Emphasize your understanding of safety protocols, especially regarding the use of equipment like forklifts. Examples of how you've maintained a safe working environment will showcase your commitment to compliance.

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How do you handle discrepancies when receiving materials?

Explain your approach to identifying discrepancies, such as discrepancies between packing slips and received items. Touch on your communication strategies for resolving these issues effectively with suppliers.

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Can you explain how you prioritize tasks in a fast-paced environment?

Share specific methods you use to prioritize tasks, particularly in high-demand situations. Mention the importance of deadlines related to shipping schedules and how you keep track of multiple responsibilities.

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Describe a time you improved a shipping or receiving process.

Tell a story about a specific improvement you implemented, detailing the challenges you faced and the outcomes that resulted. Highlight your problem-solving skills and ability to adapt to changing processes.

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How comfortable are you with technology and logistics software?

Discuss your familiarity with technology and any specific systems or software you've utilized in logistics roles. Highlight your quick adaptability to new technologies and how this aids your efficiency in shipping/receiving.

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What steps do you take to maintain a clean and organized workspace?

Explain your routine for organization and cleanliness, emphasizing how a tidy workspace contributes to effective operations. Relate it back to your understanding of safety and efficiency in shipping/receiving.

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How do you handle communication with customers and suppliers?

Emphasize your strategy for maintaining clear and respectful communication with both customers and suppliers. Provide examples of how effective communication has helped you resolve issues and enhance relationships.

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Why do you want to work for RRD in the Shipping/Receiving department?

Articulate your enthusiasm for RRD's role in marketing and supply chain solutions. Reflect on your alignment with the company’s values and how you see yourself contributing to their ongoing mission.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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DATE POSTED
April 22, 2025

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