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Strategic Brand Manager/Team Lead (West Coast)

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

The Strategic Brand Manager is an individual contributor role responsible for revenue generation and client retention of Brands with assigned franchise and co-op accounts.  The Team Lead will work closely with the assigned sellers to implement sales strategies to increase revenue through solutions that support the clients marketing goals.

Key Duties & Responsibilities

  • Sell, prospect, retain, grow and service regional and national franchise/co-op brands, with a focus on end clients/brands where there is not full corporate support of RR Donnelley campaigns.
  • Develop sales strategies; ensure consistency of insights, messaging, and support across the Brand.
  • Utilize internal resources to support campaign strategy, messaging and drive revenue.
  • Collaborate with all internal partners and team members to drive revenue.
  • Peer coach and team leader to sellers assigned to partner brands/team accounts.
  • Identify, prospect and onboard new franchise brands and/or co-op partnerships.
  • Work with field sellers or on self-written new business to onboard new franchise and or co-op brands.
  • Experienced with contract and pricing negotiations.
  • Effective communication and experience with C-suite decisions makers
  • Be considered a business partner by the customer; maintain and grow customer accounts by:

Providing valued, comprehensive and strategic account management.

Ensuring tactical and flawless implementation of products, services, and solutions.

Researching, tailoring, and teaching commercial insights to clients.

Remaining point of contact to ensure end client’s concerns are addressed.

Qualifications

Experience:

  • 9+ years in a quota carrying sales role; demonstrated consistent success at achieving sales quota. 
  • Media experience required.
  • Working with franchises and or co-op funds is highly desired.
  • Project Management experience is highly desired.
  • Challenger Sales or other sales insights driven methodology a plus.

Knowledge/Skills & Abilities

  • Demonstrates leadership qualities.
  • Requires conceptual thinking to understand issues and implications.
  • Exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results.
  • Ability to educate and influence stakeholders/audiences resulting in closed/won business.
  • Ability to handle more complex/strategic accounts; typically interacting with client/prospects higher level executives/C-suite and ad agencies.
  • Excellent written and oral communication skills.
  • Ability to manage multiple clients while seeking new opportunities.
  • Proficiency in Microsoft Office and CRM software, with aptitude to learn system
  • Strong organization and negotiation skills
  • Experiences with sales cadence software platform a plus.

Communication & Contacts

  • Communication with clients and internal co-workers – all levels of management, business leadership, customers, suppliers and other internal/external entities as required

Decision Making Scope:

  • Ability to make recommendations and bring out-of-box recommendations to clients and areas that support sales (i.e.: targeting, marketing, and pricing)
  • Requires broad conceptual judgment and ability to deal with complex factors

Some travel required.  Perform additional responsibilities as assigned. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

This is a salary plus incentive program eligible role. RRD's current pay range for this role is $50,000 to $150,000 / year. The pay range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. It is not typical for the final salary offered to be near or at the top of the range. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#LI-RRD

#LI-Sales

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

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$50000K
$150000K

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What You Should Know About Strategic Brand Manager/Team Lead (West Coast), RR Donnelley

Are you ready to take your career to the next level? RRD is on the lookout for a Strategic Brand Manager/Team Lead to join our dynamic team in Sacramento, CA! In this pivotal individual contributor role, you'll be responsible for driving revenue generation and enhancing client retention for our franchise and co-op accounts. You'll collaborate closely with assigned sellers to craft and execute sales strategies that align with our clients' marketing goals. This isn't just a job; it’s a chance to influence the success of prominent brands while working with a company recognized as a global leader in marketing, packaging, and print solutions. As you tap into internal resources, you’ll create comprehensive campaign strategies that capture attention and deliver results. Your expert communication skills will shine as you engage with C-suite decision-makers, ensuring that their needs are met with precision and professionalism. If you have a knack for building trust, managing client accounts, and executing innovative sales tactics, this role is perfect for you. Join us, and let's transform customer touchpoints into meaningful moments together!

Frequently Asked Questions (FAQs) for Strategic Brand Manager/Team Lead (West Coast) Role at RR Donnelley
What qualifications do I need to become a Strategic Brand Manager/Team Lead at RRD?

To qualify for the Strategic Brand Manager/Team Lead position at RRD, candidates should have at least 9 years of experience in a quota-carrying sales role with a proven track record of meeting targets. Media experience is essential, and familiarity with franchise or co-op funds is highly desired. Additionally, project management skills and knowledge of sales insights-driven methodologies will be beneficial.

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What are the key responsibilities of a Strategic Brand Manager/Team Lead at RRD?

As a Strategic Brand Manager/Team Lead at RRD, your core responsibilities will include developing and executing sales strategies for franchise and co-op brands, collaborating with internal partners to drive revenue, and ensuring the smooth onboarding of new franchises. You will also be involved in maintaining client relationships, managing strategic accounts, and leading a team of sellers to success.

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How does RRD support the professional development of a Strategic Brand Manager/Team Lead?

RRD places great emphasis on professional growth for its employees. As a Strategic Brand Manager/Team Lead, you'll have access to training programs, mentorship opportunities, and resources that promote skill enhancement. You'll also participate in leadership coaching to further develop your management abilities and customer relationship skills.

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What type of clients will I work with as a Strategic Brand Manager/Team Lead at RRD?

In this role, you will primarily engage with regional and national franchise and co-op brands, focusing on building relationships with end clients where corporate support for RR Donnelley campaigns may be limited. This will involve working with a diverse range of businesses, allowing you to expand your industry knowledge and sales expertise.

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Is travel required for the Strategic Brand Manager/Team Lead role at RRD?

Yes, some travel is required for the Strategic Brand Manager/Team Lead position at RRD. This travel may be necessary for client meetings, sales presentations, and to effectively onboard new franchise and co-op accounts. Travel requirements will vary based on specific business needs.

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What kind of salary can I expect as a Strategic Brand Manager/Team Lead at RRD?

The salary for a Strategic Brand Manager/Team Lead at RRD ranges from $50,000 to $150,000 per year, depending on your qualifications and experience. The final salary offer typically considers various factors like education, skills, and performance, allowing for flexibility in compensation.

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What benefits does RRD offer to its Strategic Brand Manager/Team Lead employees?

RRD provides a competitive benefits package for its Strategic Brand Manager/Team Lead, including medical, dental, and vision coverage, paid time off, and retirement plans with company match. Additional perks include life insurance, tuition assistance, parental leave, and more, ensuring you’re supported both professionally and personally.

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Common Interview Questions for Strategic Brand Manager/Team Lead (West Coast)
Can you explain your experience in managing franchise or co-op brands?

When answering this question, it's essential to highlight your background in sales and client management within franchise or co-op environments. Share specific examples of how you successfully developed sales strategies, onboarded new clients, or enhanced relationships with existing clients, emphasizing measurable outcomes.

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How do you approach developing sales strategies for diverse clients?

You should explain your methodical approach to understanding each client’s unique needs and objectives. Discuss the importance of aligning sales strategies with marketing goals, leveraging data analytics, and collaborating with internal teams to tailor solutions, resulting in successful campaigns.

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Describe a time when you had to negotiate a contract. What was your strategy?

Provide a specific example detailing the negotiation process, your preparation, and the techniques you utilized to secure a favorable outcome. Emphasize the importance of understanding the client’s needs while clearly communicating your value proposition.

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How do you build and maintain relationships with C-suite executives?

Discuss your tactics for establishing rapport, including regular communication, demonstrating expertise, and providing tailored insights that show an understanding of their business. Highlight your ability to address concerns promptly and continue to offer value beyond initial engagements.

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What role does data analysis play in your sales strategies?

Emphasize the importance of data in sales strategy development. Explain how you use analytics and performance metrics to identify opportunities, address challenges, predict trends, and ultimately drive revenue, showcasing your ability to apply data-driven insights effectively.

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Can you give an example of a successful sales campaign you led?

Share a specific campaign example highlighting your role, the challenges faced, and the innovative strategies employed. Discuss the positive outcomes and what you learned from the experience that you would apply to future campaigns.

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How do you prioritize and manage multiple client accounts?

Detail your organizational methods, such as using CRM software or sales cadence tools to manage tasks efficiently. Explain how you assess client needs and prioritize based on potential revenue impact while ensuring excellent service delivery.

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What strategies do you use for effective team leadership?

Discuss your leadership philosophy, emphasizing collaboration, empowering team members, providing constructive feedback, and facilitating professional development. Share your experience coaching team members to achieve success in their individual roles.

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How would you describe your communication style?

Articulate your communication approach, focusing on clarity, openness, and adaptability. Provide examples of how your style has helped in addressing client concerns, presenting ideas, or collaborating with team members successfully.

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What do you believe are the biggest challenges facing franchise brands today?

Reflect on current market trends, technological shifts, and consumer expectations that impact franchise brands. Share your insights on how these challenges can be navigated effectively, drawing from your experience to provide actionable solutions.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, on-site
DATE POSTED
November 28, 2024

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