Job details
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Customer Support Manager
Runwise is a fast-paced, customer-focused climate-tech startup looking for a motivated Customer Support Manager to help property companies manage their energy systems efficiently.
Skills
- Customer management experience
- Excellent communication skills
- Problem-solving abilities
- Ability to explain technical concepts simply
Responsibilities
- Answering live phone calls via our 24/7 support line
- Real-time troubleshooting of customer reported issues
- Remote monitoring and analysis of heating systems
- Making settings adjustments to reduce fuel consumption
Education
- High school diploma or equivalent
- Spanish fluency required
Benefits
- Medical, dental, and vision insurance
- Flexible PTO
- 401K
- Paid Parental Leave
- Commuter Benefits
To read the complete job description, please click on the ‘Apply’ button
Runwise Glassdoor Company Review
Jeff Carleton
4.9
Runwise DE&I Review
4.8
CEO of Runwise
Approve of CEO
Average salary estimate
$70000
/ YEARLY (est.)
min
max
$60000K
$80000K
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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By
Runwise
Our company vision is to accelerate the transition to healthy, sustainable, affordable cities by transforming all buildings into software platforms. At Runwise, we believe: No job is too small. 🛠️ We are humble in all aspects of our work. E...
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 24, 2024
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