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Product Coverage Manager

Overview:

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Product Coverage Manager within our Product Development department. This position will be focused on supporting the management of our policy offerings and contributing to the creation of coverage responses to our growing consumer demand. This role is a Personal lines Homeowners and Property lines specific position and requires functional expertise.

What you’d be doing:

  • Assist in the development and execution of personal lines property contract language strategies, including ISO and proprietary policy offerings. Support interactions with government agencies to ensure approvals. Prepare and file coverage and rules with state agencies.
  • Contribute to the creation of proprietary coverage endorsements that differentiate SageSure in the marketplace. Work alongside the team to successfully file and implement these through multiple products, partnering with Marketing to ensure the value proposition is highlighted. Collaborate on the creation of associated rule filings in conjunction with Form filings.
  • Assist in investigating emerging risks and contribute to creating coverage solutions. Collaborate with the PL Product team on rate and product decisions.
  • Support the implementation of coverage changes, both strategic and maintenance changes, with collaboration from programming and automation teams.
  • Assist in product design efforts, participate in coverage and output reviews to ensure compliance, reduce vulnerabilities, and improve customer experience.
  • Represent the company in designated coverage disputes; assist in the oversight of coverage litigation, including responding to or attending depositions, mediations, and trials.
  • Monitor state legislative and ISO activity and assist in providing pre-litigation advice and reviewing complex coverage issues, helping with responses to DOI complaints, and identifying litigation and claim trends to develop solutions.
  • Assist in the development and implementation of necessary corrective actions to ensure compliance with state regulatory requirements and business objectives.
  • Collaborate with Claims on identifying negative trends and assist in developing coverage solutions. Stay informed of regulatory rulings, industry trends, and legal developments that affect coverage.
  • Contribute to the development and support of a high-performing team of product analysts, including providing guidance, performance feedback, and mentoring.
  • Serve as a resource to other team members on aspects of project work, insurance, and general business knowledge.

We’re looking for someone who has:

  • Working knowledge of Personal Lines Property and Casualty insurance coverage, including ISO contract language for Personal Lines Property forms.
  • Ability to represent the needs of the organization effectively, with regulators and agencies.
  • Experience supporting the crafting of policy and endorsement language, and the ability to interpret and discuss coverage with internal staff, marketing, and regulators.
  • 5-7 years of experience in a product management, actuarial, or analytical role.
  • 5-7 years of experience with relational database tools and concepts.
  • Experience managing staff and working collaboratively with senior management.
  • Strong communication, collaboration, and diplomacy skills.
  • Working knowledge of SERFF and associated filing systems.
  • The ideal candidate will have at least 3-5 years of leadership experience and the ability to access/interpret management information that drives positive change.

Highly preferred candidates also have:

  • Bachelor’s degree required; Master’s degree preferred.
  • J.D. or other legal designations helpful.

About SageSure:
 
Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders. 
 
SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.  
 
SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.
 
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
 
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.

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Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Coverage Manager, SageSure

If you're looking to make an impact in the world of insurance, SageSure, a dynamic leader in catastrophe-exposed property insurance, is on the lookout for a passionate Product Coverage Manager to join our Product Development team in Cheshire, Connecticut. This isn't just any role; it's an opportunity to support the management of our innovative policy offerings and engage in the exciting development of coverage responses to meet our customers' evolving needs. You will dive into the depths of personal lines property insurance and play a key role in shaping our strategy! In this position, you'll assist in crafting contract language strategies and collaborate with governmental bodies to ensure smooth approvals. Your analytical prowess will be put to the test as you develop proprietary coverage endorsements that set SageSure apart from competitors. Not to mention, you’ll investigate emerging risks, collaborate with the Product team on rate decisions, and contribute to making invaluable coverage solutions. You’ll also work on implementing vital changes and represent SageSure during coverage disputes, adding a layer of challenge and excitement to your work. If you have a solid foundation in personal lines property and casualty insurance and a knack for nurturing top-notch teams, this could be the perfect fit for you. At SageSure, you’re not just filling a position; you're joining a vibrant community dedicated to growth, innovation, and making a difference. With generous benefits and a commitment to diversity, we invite you to bring your unique perspective and expertise to our team. Join us in protecting what matters most!

Frequently Asked Questions (FAQs) for Product Coverage Manager Role at SageSure
What are the key responsibilities of a Product Coverage Manager at SageSure?

As a Product Coverage Manager at SageSure, your main responsibilities will include assisting in the development and execution of policy contract language strategies, preparing filings with state agencies, collaborating on proprietary coverage endorsements, and supporting overall product design efforts. You will also investigate emerging risks and help implement essential coverage changes while representing the company during disputes.

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What qualifications do I need to become a Product Coverage Manager at SageSure?

To qualify for the Product Coverage Manager position at SageSure, candidates should have 5-7 years of experience in product management or a related analytical role, in-depth knowledge of Personal Lines Property and Casualty insurance, and skills in managing teams. A Bachelor’s degree is required, with a Master’s degree or legal designation being a significant advantage.

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How does the Product Coverage Manager collaborate with other teams at SageSure?

In the role of Product Coverage Manager at SageSure, collaboration is key. You will partner with teams in programming, marketing, and claims to implement product changes, develop coverage solutions, and ensure compliance with regulatory requirements. This teamwork ensures that our product offerings are not only competitive but also compliant and beneficial to our customers.

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What makes working as a Product Coverage Manager at SageSure unique?

Working as a Product Coverage Manager at SageSure means being at the forefront of innovation in the insurance industry. You'll have the chance to influence product development while being part of a company recognized as one of the best places to work in insurance. Additionally, our strong commitment to diversity and employee well-being makes SageSure an exceptional place to build your career.

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What opportunities for growth exist for a Product Coverage Manager at SageSure?

At SageSure, Product Coverage Managers have significant opportunities for growth, thanks to our emphasis on professional development and mentorship. You'll be encouraged to lead projects, share your insights with upper management, and continuously develop your skills. With ongoing training and a collaborative culture, you'll find multiple pathways for career advancement.

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Common Interview Questions for Product Coverage Manager
What experience do you have in developing policy language for insurance products?

When answering this question, highlight specific projects where you've crafted or modified policy language. Discuss the challenges you faced and how you collaborated with different teams. Your goal is to show your understanding of insurance concepts and your ability to communicate effectively with regulators and cross-functional teams.

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Can you explain the process of filing coverage and rules with state agencies?

Use this opportunity to demonstrate your knowledge of regulatory requirements and how you navigate these processes. Describe your experience with SERFF or similar systems, and share how you ensure compliance while effectively communicating changes to stakeholders. This highlights both your technical skills and your attention to detail.

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How do you stay informed about emerging risks in the property insurance market?

Discuss the various resources you utilize, such as industry reports, regulatory updates, and professional networks. Delve into how you assess these emerging risks and incorporate them into coverage solutions, illustrating your proactive approach to risk management in the insurance field.

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What strategies have you implemented to improve customer experience in product offerings?

Share specific examples of initiatives you've led or contributed to that enhanced customer experience. Explain how you gathered customer feedback, collaborated with different departments, and measured the impact of these strategies. This demonstrates your customer-focused mindset and analytical abilities.

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Can you give an example of a challenging coverage dispute you managed?

Highlight your role in resolving a specific coverage dispute, detailing the actions you took to lead discussions, analyze documentation, and maintain communication with all parties involved. This will showcase your negotiation skills and ability to manage complex situations under pressure.

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What do you understand about ISO forms and their impact on insurance products?

Explain the importance of ISO forms in insurance policy development and how they streamline the approval process. If you have had experience tailoring these forms or creating proprietary language, be sure to mention these aspects, as it reflects your depth of knowledge.

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How would you ensure your team remains compliant with state regulatory requirements?

Discuss your approach to developing comprehensive compliance training and ongoing education for your team. Emphasize the importance of staying updated with regulatory changes and how you would implement better practices to avoid compliance issues.

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What techniques do you use to interpret complex coverage issues?

In approaching this question, discuss the analytical methods or tools you employ to break down complex issues. Mention your collaborative efforts with colleagues and how you ensure clarity and effective communication with other teams.

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How do you foster a high-performing team in a product management environment?

Talk about your leadership style and how it encourages collaboration, innovation, and feedback among team members. Provide examples of how you've mentored or supported your team in achieving their goals, which shows your commitment to team development.

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Why do you want to work as a Product Coverage Manager at SageSure?

Share your enthusiasm for SageSure’s mission and values, as well as how your skills align with the role. Discuss specific aspects of the company culture that resonate with you, reinforcing why you're a great fit for this position and SageSure as a whole.

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At SageSure, our mission is simple: to provide high-quality, cost-competitive property insurance when and where it’s needed.

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DATE POSTED
April 5, 2025

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