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Manager, IT Engineering

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

In Samsara’s Business Technology Core IT team, we work to deliver awesome systems, support, and experiences that enable our teams to be as impactful as possible. As a member of the team, you’ll be in charge of owning the technology and processes that enable our people to do their best work. We are responsible for identifying, designing, implementing, and supporting the applications to create a streamlined experience for Samsarians. As a Manager, IT Engineering on the team, you will be leading the small, but growing, India IT Engineering team. This role will understand technical architecture and technical delivery of a wide variety of solutions along with process engineering & automation. You will be executing on strategic & mission-critical initiatives, technology assessments, and end-to-end solution delivery by partnering with your US IT leadership team.

You should apply if:

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
  • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
  • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will: 

  • Supervise a small, but growing IT engineering team in India, overseeing critical IT automation, AI and DevOps projects
  • Supervise the evaluation, innovation, development & implementation, of any variety of internal SaaS Engineering automation systems/AI projects geared to produce efficiency at scale
  • Provide formal performance management support and review to all direct India reports, but share dotted line day-to-day supervisory capacity with US leadership
  • Serve as the domain expert on implementation, management, and support of Business technology products and IT applications
  • Develop metrics and dashboards to provide business leadership with meaningful operational/performance metrics and status reports
  • Stay up-to-date with industry trends and emerging technologies, evaluating their potential impact on the organization's application landscape
  • Manage technical requirements gathering, technical gap analysis, and contribute to backlog grooming
  • Integrate and implement best practices and DevOps methodologies in every step of the IT engineering process
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

  • A Bachelor's degree in Computer Science, Information Technology, engineering or related field
  • 10+ years of experience in an IT Engineering role, with at least 3+ years of managing small teams
  • 6+ years experience in software development and infrastructure
  • Related experience in architecture, design, development, and implementation of highly scalable, high-volume software systems, applications and major SaaS solutions
  • Strong experience working with API’s in Javascript (Node.js), Python or Go
  • Strong expertise in AWS and GCP cloud platforms
  • Exposure to scale in a SaaS-first IT environment (Google Workspace, Okta, Slack, Zoom, Github, Zendesk, etc)
  • Strong experience with Terraform
  • Experience with containerization tools, including Docker 
  • Solid understanding of source code versioning and exposure to Git, GitHub
  • Must be detail oriented, self-organized, be committed to quality and capable of tracking multiple work streams simultaneously
  • Ability to work in a fast-changing, dynamic, and agile environment, including the ability to manage time and maintain an excellent work ethic
  • Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations

An ideal candidate also has:

  • Developed and managed applications in a team environment
  • Experience with Atlassian suite (Jira, Confluence)
  • Expertise with SIEM Splunk service
  • Expertise in corporate networking and email infrastructure, CCNP+ knowledge
  • Experience with Terraform

#LI-Onsite

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

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Average salary estimate

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$100000K
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What You Should Know About Manager, IT Engineering, Samsara

At Samsara, we're on the lookout for an experienced Manager, IT Engineering to join our dynamic team in Bengaluru, India. If you're passionate about improving safety, efficiency, and sustainability across various industries, this is your chance to make a real-world impact! Here at Samsara, our Connected Operations™ Cloud empowers organizations by turning IoT data into actionable insights. As a Manager in our Business Technology Core IT team, your mission will be to lead our growing team of IT engineers in India, overseeing crucial projects related to IT automation and DevOps. You'll dive deep into technical architecture, evaluate emerging technologies, and collaborate with our US leadership on strategic initiatives. Your expertise in software development, coupled with your ability to foster a culture of innovation and collaboration, will drive our mission forward. You'll manage key internal SaaS Engineering projects that create efficiency at scale, while mentoring your team to achieve excellence in their roles. At Samsara, we thrive on teamwork and celebrate each other’s successes. If you’re ready to embrace a role where you can truly architect your career and make significant contributions towards digitizing the global economy, we’d love to hear from you! Join us in creating technology solutions that keep the lights on and ensure a brighter, safer future.

Frequently Asked Questions (FAQs) for Manager, IT Engineering Role at Samsara
What are the responsibilities of a Manager, IT Engineering at Samsara?

As a Manager, IT Engineering at Samsara, your primary responsibilities involve supervising a small yet growing team of IT engineers in India. You'll be overseeing critical IT automation and DevOps projects, managing the evaluation and implementation of innovative SaaS engineering solutions, and ensuring optimal performance through effective metrics and dashboards.

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What qualifications are needed for the Manager, IT Engineering position at Samsara?

To be considered for the Manager, IT Engineering position at Samsara, candidates should possess a Bachelor's degree in Computer Science or a related field, along with at least 10 years of experience in an IT engineering role. A minimum of 3 years managing small teams and expertise in software development, particularly with AWS, cloud platforms, and strong experience with APIs, is also required.

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How does the Manager, IT Engineering role at Samsara promote career development?

At Samsara, we believe in empowering our employees to architect their own careers. As a Manager, IT Engineering, you’ll have the autonomy to lead strategic initiatives while being in an environment that encourages rapid career growth, skill experimentation, and mastery, making this role just the beginning of your journey with us.

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What qualities does Samsara look for in a Manager, IT Engineering?

We're seeking a detail-oriented, self-organized individual with strong communication skills for the Manager, IT Engineering role. The ideal candidate should thrive in a rapidly changing environment, demonstrate commitment to quality, and have a collaborative spirit that aligns with our Samsara cultural principles.

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What types of projects will I oversee as the Manager, IT Engineering at Samsara?

In the role of Manager, IT Engineering at Samsara, you will oversee a range of IT automation, AI, and DevOps projects. You'll play a crucial role in implementing best practices in technological solutions, enhancing efficiency, and delivering impactful results that align with our mission of digitizing physical operations.

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Common Interview Questions for Manager, IT Engineering
Can you describe your experience with DevOps and how it applies to the role of Manager, IT Engineering?

In your response, highlight specific projects where you implemented DevOps practices, explaining how this led to improved collaboration and efficiency. Be prepared to discuss tools you've used, like Terraform and Docker, and how they contributed to greater project outcomes.

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How do you prioritize projects in an IT engineering environment?

Explain your approach to handling multiple projects simultaneously. Share methods you utilize to assess project importance based on business relevance and alignment with company goals. Mention tools or frameworks you use to aid in project prioritization and execution.

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What strategies do you employ for team management and fostering collaboration?

In your answer, discuss how you communicate goals and expectations to your team and the importance of open feedback. Describe techniques you've implemented to encourage collaboration and innovation within your IT engineering team.

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How do you stay updated with industry trends in IT engineering?

Share the sources you rely on for staying informed about the latest technologies and industry developments, such as tech blogs, webinars, conferences, or professional networks. Mention how you have applied this knowledge in past roles.

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Could you explain a challenging project you managed and how you overcame obstacles?

Use the STAR method (Situation, Task, Action, Result) to describe a specific project. Detail the challenges faced, your role in overcoming those challenges, and how the outcome benefited the organization and stakeholders.

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What is your experience with API development and integration?

Discuss the projects where you've developed or integrated APIs, detailing the technologies involved and the outcomes. Include your understanding of RESTful services and how this fits into the broader strategy of IT engineering.

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How do you view the role of automation in IT engineering?

In your response, discuss the benefits of automation for efficiency, accuracy, and scalability in IT engineering. Provide examples of how you have implemented automation solutions in previous roles to improve team workflows and project outcomes.

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What methodologies do you follow for software development projects?

Describe your familiarity with Agile, Scrum, or other methodologies. Highlight how these practices enhance team collaboration, delivery timelines, and project scope management, and give an example of a successful project completed using these methodologies.

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What role does customer feedback play in your engineering decisions?

Explain how you gather and utilize customer feedback to shape project outcomes. Discuss its importance in aligning engineering decisions with actual user needs and enhancing overall customer satisfaction with technological solutions.

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How do you manage time effectively when leading multiple projects?

Outline techniques you use to maximize productivity and maintain focus on high-priority tasks while managing assorted projects. Mention any prioritization frameworks or tools you leverage to help track progress and deadlines.

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Samsara is a leading software company that offers a platform providing AI safety programs, real-time visibility, workflows, reporting, and an ecosystem of integrations to connect the operations that power the economy.

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BADGES
Badge Diversity ChampionBadge Future MakerBadge InnovatorBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Rapid Growth
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Paid Holidays
Paid Time-Off
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 14, 2025

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