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Sales Account Executive, Managed Cloud Services

Company Overview:

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace.  We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.

Position Summary:

We are looking for a highly motivated and results-driven Sales Account Executive in Managed Cloud Services to join our team and contribute to our growth strategy. As a Cloud Sales Rep, you will play a pivotal role in growing our Cloud Services business by designing growth strategies, generating new business opportunities, and fostering meaningful client relationships. This role combines technical expertise with sales acumen to deliver impactful cloud solutions. Acting as a trusted advisor, you will engage with customers at all levels—from executives to developers—to understand their needs and align our cloud offerings with their strategic objectives.You will also champion internal improvement initiatives, helping to refine the sales methodology while balancing multiple customer pursuits across the cloud services portfolio. Your ability to deliver measurable business value through customized technical solutions will be key to your success.

The Cloud Business Team is based at Samsung SDSA HQ in Ridgefield Park, NJ and works a hybrid schedule (3 days in office/ 2 days remote).

 

Responsibilities:

  • Identify and develop new business opportunities and sales leads through market research and outreach initiatives
  • Engage potential clients via cold calls, emails, and social media to introduce Samsung SDSA cloud offerings
  • Schedule meeting and appointments for the sales team to facilitate discussions with qualified leads
  • Build strong relationships with customers and act as a trusted partner at all levels
  • Lead customer engagements to assess needs and recommend optimal cloud solutions and services
  • Own the technical solution and service design for customer needs in collaboration with internal SMEs and solution teams
  • Translate client requirements into detailed solution designs that the Cloud Service Team can deliver
  • Collaborate with architects and SMEs to develop solutions for complex use cases, including hybrid architectures, migrations, and application modernization
  • Scope and define managed services to align with customer proposals and strategic objectives
  • Prepare, produce, and deliver client pursuit materials, including proposals, RFP responses, statements of work, and presentations
  • Manage technical scoping and solution communications with vendors, third-party service providers, and internal teams during the pursuit process
  • Ensure accurate forecasting, account planning, and tracking on a monthly, quarterly, and annual basis
  • Leverage CRM tools to track all pertinent account information, prioritize activities, and achieve quarterly sales goals
  • Resolve customer issues to ensure retention and satisfaction, building trust and long-term partnerships
  • Guide customers through strategic initiatives, including migration, modernization, and hybrid architecture adoption
  • Provide clear and consistent reporting on sales opportunities and progress
  • Identify and drive opportunities to improve the sales methodology, including leading internal improvement initiatives
  • Manage multiple customer pursuits simultaneously across the Cloud services portfolio
  • Offer guidance to enhance processes, refine solutions, and drive operational excellence within the sales organization
  • Bachelor’s degree in Business, Sales, Marketing, or a related field
  • 5+ years of B2B cloud services sales, lead generation in a technology and cloud services environment
  • Successful track record of meeting YoY quota
  • Proven success in the sales and pursuit process, including customer needs assessment, technical solution alignment, and optimal service recommendations
  • Strong knowledge of the cloud ecosystem, architecture, and development lifecycle
  • Cloud foundational certification (e.g., AWS, Azure, or GCP); Associate Solutions Architect certification preferred
  • Demonstrated ability to exceed sales targets using a consultative, solutions-focused approach
  • Excellent interpersonal, organizational, and communication skills
  • Proficiency with CRM tools for account management, forecasting, and reporting
  • Ability to travel up to 25% within the U.S.
  • Willing and able to commute to the office based in NJ 3 days per week
  • Must be authorized to work for any employer in the U.S.

Nice to Have:

  • Broad technical knowledge of cloud-related domains, including: Cloud architecture, applications development, relational and NoSQL databases, analytics, machine learning, networking, security, DevOps, containers, serverless, CI/CD, IT transformation, and cloud migrations
  • Track record of effective collaboration across internal organizations and external partners
  • Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach
  • Experience in all facets of sales: outbound lead generation, follow up, pipeline management, training, and closing skills

Samsung SDSA offers a comprehensive suite of programs to support our employees:

  • Top-notch medical, dental, vision and prescription coverage
  • Wellness program
  • Parental leave
  • 401K match and savings plan
  • Flexible spending accounts
  • Life insurance
  • Paid Holidays
  • Paid Time off
  • Additional benefits

Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Account Executive, Managed Cloud Services, Samsung SDS America

At Samsung SDS, we’re on the lookout for a dynamic Sales Account Executive in Managed Cloud Services who’s eager to make an impact. As part of our innovative team, you’ll help our clients unlock the potential of our cutting-edge cloud solutions while driving your own success. Your role will be all about connecting with diverse clients, understanding their unique needs, and developing tailored cloud solutions that align with their business objectives. You'll leverage your expertise to guide clients through migrations, modernization, and hybrid architecture, ensuring that their experience with Samsung SDS is nothing short of exceptional. In this position, collaboration will be key. You’ll work closely with our solution architects and specialists to craft unique offerings that impress and deliver real value to clients. If you thrive in a hybrid work environment where you can balance in-person collaboration with remote flexibility, this is the perfect place for you. With a great mix of sales responsibility and hands-on technical engagement, you’ll contribute significantly to our growth strategy while enjoying a supportive company culture that values innovation and teamwork. So, if you're a motivated professional with a successful track record in B2B cloud services sales, we want to hear from you!

Frequently Asked Questions (FAQs) for Sales Account Executive, Managed Cloud Services Role at Samsung SDS America
What are the key responsibilities of the Sales Account Executive, Managed Cloud Services role at Samsung SDS?

The Sales Account Executive in Managed Cloud Services at Samsung SDS is responsible for identifying new business opportunities, engaging potential clients through various outreach channels, leading customer engagements to assess needs, and delivering tailored cloud solutions. This role requires working closely with internal teams to scope and define services, manage customer relationships, and provide ongoing support to ensure client satisfaction.

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What qualifications do I need to apply for the Sales Account Executive position at Samsung SDS?

To qualify for the Sales Account Executive position at Samsung SDS, candidates should possess a bachelor's degree in Business, Sales, Marketing, or a related field, along with a minimum of 5 years of B2B cloud services sales experience. Additionally, a strong understanding of cloud architecture and certifications such as AWS, Azure, or GCP is preferred. Excellent interpersonal skills and a proven sales record are essential for success in this role.

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How does the Sales Account Executive role contribute to the growth strategy at Samsung SDS?

The Sales Account Executive plays a crucial role in Samsung SDS's growth strategy by developing new business leads, fostering client relationships, and delivering tailored cloud solutions that meet specific business needs. By leveraging their technical knowledge and sales skills, they facilitate customer success, contributing to both client satisfaction and revenue growth.

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What kind of support does Samsung SDS provide to its Sales Account Executives?

At Samsung SDS, Sales Account Executives receive comprehensive support, including access to advanced CRM tools for account management, collaboration with internal solution experts, and resources for professional development. The company also fosters a collaborative environment where feedback and innovative ideas for improving sales methodology are valued.

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What does the work environment look like for a Sales Account Executive at Samsung SDS?

Sales Account Executives at Samsung SDS enjoy a hybrid work environment, balancing in-office collaboration with the flexibility of remote work. This setup encourages engagement with colleagues and clients while promoting a healthy work-life balance, making it an excellent choice for sales professionals seeking an adaptable workplace.

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Common Interview Questions for Sales Account Executive, Managed Cloud Services
Can you describe your experience with B2B cloud services sales?

When answering this question, highlight your specific experiences that illustrate your success in B2B sales within the cloud services sector. Discuss key projects you've worked on, the challenges you've encountered, and how you overcame them, emphasizing your ability to meet or exceed sales targets.

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How do you approach building relationships with potential clients?

Discuss your strategy for relationship-building, focusing on your ability to establish trust and understand client needs. Share specific examples of how you've engaged with clients through effective communication and by offering tailored solutions that demonstrate your commitment to their success.

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What strategies do you use to generate new business leads?

Provide a detailed overview of the various strategies you employ, such as market research, networking, cold calling, and leveraging social media. Present examples of successful lead generation campaigns you've executed, showcasing your creativity and persistence.

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How do you stay updated on the latest trends in cloud technology?

Explain the methods you use to keep informed on industry trends, including attending webinars, participating in online forums, engaging with professional networks, and pursuing relevant certifications. This demonstrates your commitment to ongoing learning and staying at the forefront of your field.

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Describe a challenging sales experience and how you overcame it.

In responding, share a specific challenge you've faced in a sales scenario, detailing the steps you took to address the issue. Focus on your problem-solving skills and how your persistence ultimately led to a satisfying outcome for both you and the client.

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How do you assess a client's cloud service needs?

Outline your approach to understanding a client's requirements. Discuss your process for conducting needs assessments, including asking the right questions, active listening, and engaging in discussions to uncover their objectives and pain points, which allows you to propose effective solutions.

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Can you provide an example of how you adapted a solution for a specific client?

Share a specific example where you successfully tailored a cloud solution to meet a client’s unique needs. Describe the situation, your thought process, the adjustments you made, and the positive impact it had on the client’s overall business.

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What role do teamwork and collaboration play in your sales approach?

Emphasize the importance of cross-functional collaboration in your sales process. Provide examples of how you've worked with internal teams, such as technical experts and solution architects, to deliver comprehensive solutions that truly meet client needs and drive satisfaction.

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How do you handle objections from potential clients?

Discuss your strategy for handling objections by remaining calm, listening to the client's concerns, and addressing them with well-reasoned responses. Share a memorable example of a successful objection-handling experience that led to closing a deal.

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What tools do you use for sales tracking and reporting?

Elaborate on your proficiency with CRM tools, explaining how you leverage them for tracking sales activities, managing accounts, and forecasting trends. Highlight any other tools or techniques that enhance your productivity and sales efficiency.

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Samsung SDS was founded in 1985 as the software arm of Samsung, and has been leading digital innovation and transformation for major clients for many years. With the vision to become a data-driven digital transformation leader, Samsung SDS utilize...

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Full-time, hybrid
DATE POSTED
December 25, 2024

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