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Sr. Associate, Business Control and Risk Management

Sr. Associate, Business Control and Risk Management

Country: United States of America

Essential Functions/Responsibilities:

Develop and automate reporting: Develop quality control reporting across various business commercial banking segments to streamline operations. Identify opportunities for automation by analyzing data and reporting gaps, streamlining workflows, and enhancing efficiency.

Data analysis: Perform data analysis to provide actionable insights that support decision making, presenting findings through dashboards and reports.

Issue Identification: Conduct quality control activities, identify, communicate, escalate, record and validate issues. Participate in resolution of the issues and creation of meaningful action plans.

Drive Risk Culture: Ensure awareness in the Business Line of risk frameworks, policies and standards.

Communication & Training: Maintain two-way communications with FLoD and  SLoD business partners. Facilitate training for Business Lines to provide awareness of risk frameworks, policies, programs, processes, etc.


Adherence to Risk Frameworks, Policies, and Standards: Partner with FloD and SLoD to provide input/review of frameworks, policies and standards. Facilitate Business Line awareness of and adherence to risk frameworks, policies, and standards. Report and escalate exceptions and facilitate Business Line corrective actions.


Continuous Monitoring: Continuously monitors all sources of risk existing within the Business Line and externally. Engage in research, peer networking, and experience to anticipate critical risk issues impacting the Business Line. Understand where credit, market/liquidity, operational, strategic, reputational, compliance, and model risks exist in the Business Line and continually assess and improve controls to mitigate those risks. Monitor Key Risk Indicators and report on negative/adverse trends in Business Line. Monitor risk profile to maintain tolerance within Risk Appetite.


Exam Management: Liaison with the Business Line for all exam related activities including regulatory, Quality Assurance, Internal Audit and Credit Risk Review. Review materials, responses and validate Business Line remediation work (e.g. artifacts, action plans, etc.)


Manage and execute risk related activities and routines as part of the credit and operational risk programs: Quality Control, Issues Management, Scenario Analysis, Top Risk, Material Risk Program, Event Escalation

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:
Bachelor's Degree or equivalent work experience in Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.
Master's Degree in Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field is preferred.

Work Experience:
Risk Management, Internal Controls, Auditing, Credit Management, relevant line of business experience and/or legal or regulatory experience - 9-12 years

Skills and Abilities:

Demonstrated experience executing risk projects across multiple business lines offering a wide variety of financial services products and services.

Strong ability to analyze complex data from multiple sources.

Expertise in designing, developing, and automating reports for various business segments.

Ability to extract, clean and manipulate data using tools like excel, SQL, Tableau or business intelligence software.

Demonstrated ability to identify opportunities to streamline process and improve efficiencies within a business function.

Ability to align reporting with Quality Control objectives to ensure consistent and accurate monitoring.


Advanced knowledge of the financial services sector, particularly with the competitive dynamics and products in retail banking and risk management.


Demonstrated thought leadership and application of operational and credit risk identification and mitigation practices and procedures.


Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators.


Demonstrated judgement in escalation, ensuring risk-based clear line of sight for senior executives into existing and emerging issues/incidents.


Ability to build credibility with, collaborate with, and influence line of business executives.


Excellent analytical and complex problem solving skills.


Superior project management skills.


Ability to constructively work both independently and in collaborative environments involving all levels of management and employees.


Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levels.

EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

Minimum:

$86,250.00 USD

Maximum:

$155,000.00 USD
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Average salary estimate

$120625 / YEARLY (est.)
min
max
$86250K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Associate, Business Control and Risk Management, Santander

Are you ready to take your career to the next level? Join Santander as a Senior Associate in Business Control and Risk Management in beautiful Boston, Massachusetts. In this dynamic role, you'll be at the forefront of maintaining and enhancing our operational efficiency while ensuring compliance with risk frameworks. Your day-to-day responsibilities will include developing and automating reporting for our commercial banking segments, allowing you to showcase your analytical skills in identifying data gaps and streamlining workflows. Your keen eye for detail will assist you in conducting quality control activities, where you'll identify and communicate critical issues, ultimately helping to create effective action plans. You'll be a key player in fostering a robust risk culture within our business lines by maintaining clear communications and facilitating insightful training sessions. Your contributions will ensure everyone from senior management to operational teams remains informed about risk policies and standards. Additionally, you’ll continuously monitor various risk factors, using your advanced knowledge of the financial services sector to anticipate challenges. With 9-12 years of experience under your belt, you're well-equipped to drive the initiatives that keep our organization thriving. Here at Santander, we highly value talent and collaboration. If you have a background in risk management, data analysis, and regulatory compliance, coupled with superior project management skills, this is the place for you to shine and advance your professional journey. Come join us and make an impactful difference!

Frequently Asked Questions (FAQs) for Sr. Associate, Business Control and Risk Management Role at Santander
What are the key responsibilities of a Senior Associate in Business Control and Risk Management at Santander?

As a Senior Associate in Business Control and Risk Management at Santander, you'll have a variety of responsibilities including developing and automating quality control reporting, conducting data analysis for actionable insights, and identifying issues that require escalation. Additionally, you'll engage in continuous monitoring of key risk indicators to ensure that our operational activities align with risk frameworks and policies, ultimately fostering a culture of risk awareness across the business line.

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What qualifications do I need to apply for the Senior Associate position in Business Control and Risk Management at Santander?

To be considered for the Senior Associate position in Business Control and Risk Management at Santander, candidates should ideally possess a Bachelor's Degree in fields such as Accounting, Business, or Finance, with a Master's Degree preferred. Candidates should also have 9-12 years of experience in risk management, internal controls, or auditing, as well as advanced skills in data analysis tools such as SQL, Excel, and Tableau.

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How can I contribute to risk culture at Santander as a Senior Associate?

In the role of Senior Associate in Business Control and Risk Management at Santander, you will have the opportunity to significantly contribute to our risk culture by facilitating training sessions, maintaining open communications with business partners, and promoting adherence to established risk frameworks. Your insights will help create meaningful action plans that enhance the business line's responsiveness to potential risk issues.

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What skills are essential for a Senior Associate in Business Control and Risk Management at Santander?

Essential skills for the Senior Associate position in Business Control and Risk Management at Santander include strong analytical and problem-solving capabilities, proficiency in data manipulation and reporting tools, and a deep understanding of the financial services sector. Project management skills and the ability to work collaboratively across various teams are also critical for success in this role.

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What is the work environment like for a Senior Associate in Business Control and Risk Management at Santander?

The work environment for a Senior Associate in Business Control and Risk Management at Santander is collaborative and engaging, based in Boston, Massachusetts. You will interact with various teams across business lines and have opportunities for both independent and collaborative work. It's a fast-paced role that requires attention to detail and the ability to adapt quickly to a changing regulatory environment.

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Common Interview Questions for Sr. Associate, Business Control and Risk Management
What experience do you have in risk management and how does it prepare you for the Senior Associate role at Santander?

To effectively answer this question, highlight relevant experiences and specific examples from your past positions. Discuss your exposure to risk frameworks, your ability to analyze complex data, and how you've previously identified and mitigated risks, ensuring to connect these experiences to the expectations of the Senior Associate role at Santander.

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Can you provide an example of a complex data analysis project you managed?

When asked this question, choose a project where you utilized data analysis to derive meaningful insights. Be specific about the tools you used, the challenges you faced, and the outcome of your analysis. Relate this back to how such experiences can benefit you in the Senior Associate position at Santander.

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How do you ensure compliance with risk frameworks and policies in your past roles?

Discuss your methods for maintaining compliance, such as conducting regular audits, training staff, and staying updated on regulatory changes. Emphasize your proactive approach to compliance and how this aligns with the responsibilities of a Senior Associate in Business Control and Risk Management at Santander.

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What strategies do you use to communicate complex risk concepts to non-financial stakeholders?

Highlight the importance of tailoring your communication style to the audience. Provide examples of how you've simplified complex risk concepts into understandable terms and used visuals or storytelling to convey ideas, showcasing your ability to facilitate training, which is crucial for the Senior Associate role.

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Describe a time when you identified a significant risk. What steps did you take?

Use the STAR (Situation, Task, Action, Result) technique to outline a specific instance where you identified a risk. Detail your assessment process, the communication of the risk to relevant parties, and the mitigation strategies implemented, emphasizing how these skills would be valuable at Santander.

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What tools or software are you proficient in for data analysis and reporting?

List relevant tools such as SQL, Tableau, and Excel. Offer examples of how you’ve used these tools in your previous roles to enhance reporting accuracy and streamline processes. Articulate how these skills will directly support the objectives of the Senior Associate position at Santander.

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How do you handle disagreements with team members regarding risk assessments?

Focus on your ability to maintain professionalism and seek consensus. Provide an example of how you managed a disagreement by using data to support your standpoint, while listening to the opposing view. This reflects essential collaboration skills important for a Senior Associate.

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Why do you want to work at Santander in the Senior Associate role?

Express your enthusiasm for Santander’s commitment to risk management and operational excellence. Relate your career goals with the company’s values and how the environment at Santander can help foster your professional growth as a Senior Associate.

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What measures do you take to stay updated on regulatory changes in the financial sector?

Outline your strategies for staying informed, such as subscribing to industry newsletters, attending webinars, and participating in professional organizations. Explain how being proactive about regulatory changes can improve reporting and risk management processes at Santander.

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What does a strong risk culture look like to you?

Discuss the elements of a strong risk culture: awareness, accountability, transparency, and ongoing communication. Relate this to your vision for fostering such a culture within the business lines at Santander, emphasizing your role in embedding these principles.

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Our goal is simple: to be the bank of choice in each of our diversified markets. We recognize that to be a leader, we must hire leaders. Our teams consist of the best and brightest, the type of people that embrace challenge and work to excel bey...

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DATE POSTED
March 30, 2025

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