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Client Solutions Advisor – Privilege Access Management (PAM)

Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.


As a key member of the Revenue Team, the Client Solution Advisor will be responsible for leading the sales strategy and driving growth for the Privilege Access Manager product lines within our best-in-breed Converged Identity Platform. This overlay role will support the assigned regional sales team in EMEA by leading sales presentations, training, and developing strategies aimed at expanding the customer base and maximizing revenue. The ideal candidate will work closely with product, product marketing, and sales teams to execute the go-to-market strategy, drive profitable subscription revenue growth, and contribute to the overall success of the business.


WHAT YOU WILL BE DOING:


1. Go-to-Market Strategy:
  • Collaborate with internal stakeholders to craft and execute the overall sales strategy for the Converged Identity Platform, but with a large focus on the Privilege Access Manager portion of the platform, ensuring alignment with business objectives.
  • Lead key sales conversations and presentations throughout the customer lifecycle, from prospecting to post-sale, with a focus on maximizing revenue and ensuring customer success.
  • Identify market trends, customer needs, and competitive dynamics to adjust sales strategies and drive growth.
  • Engage and build relationships with Partners in the region to drive revenue growth and product adoption in EMEA.


2. Sales Execution:
  • Drive profitable subscription revenue growth in alignment with the company’s strategic goals.
  • Assess and improve current partnerships, working closely with partners to build strong relationships and optimize sales processes.
  • Develop and implement short- and long-term partner strategies to establish a predictable and highly metric-driven revenue stream.


3. Scaling & Performance Optimization:
  • Propose and implement necessary adjustments to optimize sales performance, ensuring the infrastructure can support growth toward +$10M ARR.
  • Work with cross-functional teams to refine sales processes, tools, and resources to facilitate business expansion and revenue acceleration.


4. Training and Development:
  • Train and enable field Sales Directors, Client Success Managers, and other customer-facing teams on the Converged Identity Platform with a focus on Privilege Access Management, including key business use cases, competitive landscape, and market drivers.
  • Develop and deliver sales enablement content, training materials, and best practices to ensure alignment across sales teams.
  • Foster a culture of continuous learning, ensuring teams are equipped to effectively sell and support the product offerings.


5. Customer Advocacy & Collaboration:
  • Serve as the voice of the customer, ensuring that product development and marketing teams are aligned with customer needs and pain points.
  • Collaborate closely with the product, product marketing, and sales teams to develop competitive positioning, increase market awareness, and improve product offerings.
  • Act as a trusted advisor to customers, providing insights and recommendations based on industry knowledge and product expertise.


WHAT YOU BRING
  • 5 + years of Proven experience in sales, pre-sales engineering or customer success, ideally in the Privilege Access Management technology space.
  • Demonstrated ability to lead complex Privilege Access Management strategies, drive revenue growth, and scale sales operations.
  • Strong understanding of subscription-based business models and how to drive predictable, sustainable growth.
  • Excellent communication and presentation skills, with the ability to engage both internal stakeholders and external customers effectively.
  • Experience selling to enterprise-level customers in a Security focused environment
  • Experience in selling to both Cloud Only or Hybrid environment based Infrastructure.  Experience with DevOps is an added bonus.
  • Experience working with cross-functional teams, including product, product marketing, and sales.
  • Ability to thrive in a fast-paced, remote work environment and manage multiple priorities simultaneously.
  • Strong business acumen, with the ability to analyze market trends and competitor activities.
  • Ability to travel as needed (when applicable).
  • Experience with Privilege Access Management vendor or Partner with a focus in PAM.
  • Familiarity with SaaS business models and subscription revenue strategies.
  • Previous experience working in a remote-first organization or managing remote teams.




If you are passionate about shaping the future of Identity & Intelligence solutions and driving strategic sales growth, we would love to hear from you. Apply now and join a collaborative, high-performing team dedicated to delivering industry-leading solutions.


If required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):


> Data Classification, Retention & Handling Policy> Incident Response Policy/Procedures

> Business Continuity/Disaster Recovery Policy/Procedures

> Mobile Device Policy

> Account Management Policy

> Access Control Policy> Personnel Security Policy

> Privacy Policy.


Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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CEO of Saviynt
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Sachin Nayyar
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What You Should Know About Client Solutions Advisor – Privilege Access Management (PAM), Saviynt

Are you ready to make a significant impact in the world of cybersecurity? Saviynt is excited to offer the opportunity for a Client Solutions Advisor specializing in Privilege Access Management (PAM) in London. In this role, you will be an integral part of our Revenue Team, driving the sales strategy and expanding our market presence within our innovative Converged Identity Platform. If you’re passionate about shaping the future of identity solutions and thrive in a fast-paced environment, this role is perfect for you. As a Client Solutions Advisor, you will collaborate with cross-functional teams, engaging directly with both internal stakeholders and clients. Your expertise will guide sales presentations and enhance customer success as you build strong relationships and drive revenue growth in the EMEA region. You will leverage your market knowledge and understanding of customer needs to craft effective strategies that resonate with enterprise-level clients. Your responsibilities will also include training sales teams on PAM products and fostering a culture of continuous learning, ensuring everyone is aligned to meet our ambitious goals. If you have a proven track record in sales or pre-sales engineering, particularly in the PAM technology space, Saviynt is eager to welcome you to our dynamic, inclusive, and innovative team. Join us in empowering organizations to better defend against cyber threats while providing users the access they need to excel in their roles!

Frequently Asked Questions (FAQs) for Client Solutions Advisor – Privilege Access Management (PAM) Role at Saviynt
What are the primary responsibilities of a Client Solutions Advisor at Saviynt?

The Client Solutions Advisor at Saviynt is responsible for developing and executing the sales strategy for the Privilege Access Manager product line, engaging in sales presentations, and driving revenue growth in the EMEA region. This role involves a mix of sales execution, relationship building, and training of customer-facing teams to enhance their understanding of the Converged Identity Platform.

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What qualifications are required for the Client Solutions Advisor position at Saviynt?

To qualify for the Client Solutions Advisor role at Saviynt, candidates should possess over 5 years of experience in sales, pre-sales engineering, or customer success, with a focus on Privilege Access Management technology. Additionally, strong communication skills, a robust understanding of subscription business models, and experience in enterprise-level sales in a security-focused environment are essential.

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How does the Client Solutions Advisor contribute to Saviynt's growth?

The Client Solutions Advisor plays a vital role in Saviynt's growth by driving subscription revenue, developing market strategies, engaging partners, and ensuring the alignment of product offerings with customer needs. Through these efforts, the Advisor helps expand the customer base and enhance product adoption across the region.

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What training opportunities are available for the Client Solutions Advisor at Saviynt?

Saviynt provides extensive training for the Client Solutions Advisor, including the development and delivery of sales enablement content and training materials. This fosters a culture of continuous learning, ensuring that all customer-facing teams are equipped with the knowledge to effectively sell and support the Privilege Access Management solutions.

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What is the work environment like for a Client Solutions Advisor at Saviynt?

The work environment at Saviynt for a Client Solutions Advisor is dynamic and remote-first. The ideal candidate should be able to thrive in a fast-paced setting, manage multiple priorities, and collaborate effectively with cross-functional teams, all while maintaining a strong focus on customer engagement and market growth.

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Common Interview Questions for Client Solutions Advisor – Privilege Access Management (PAM)
Can you explain your experience with Privilege Access Management technologies?

When answering this question, highlight your specific experiences with PAM solutions, including any key projects or challenges you've overcome. Discuss the technologies you've worked with and how they contributed to enhancing security for enterprise clients.

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How do you develop sales strategies for complex products like those at Saviynt?

Describe your approach to understanding market trends, customer needs, and competitive dynamics. Emphasize your process for collaborating with stakeholders to create tailored sales strategies that are aligned with business objectives.

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What techniques do you use to maintain relationships with partners in the EMEA region?

Discuss effective strategies for building and nurturing partnerships, such as regular communication, joint marketing efforts, or collaborative sales initiatives. Highlight the importance of understanding partner goals and aligning them with Saviynt's objectives.

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How do you handle objections from potential clients during the sales process?

Share a systematic approach for addressing objections, including active listening, empathizing with client concerns, and presenting data or case studies that demonstrate the value of Saviynt's offerings, especially in PAM.

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Describe a time when you successfully trained a sales team on a new product.

Provide a specific example of the training process you implemented, showcasing your methods for communicating key product features and benefits. Highlight the outcomes of the training, such as increased sales or improved team confidence.

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What is your approach to analyzing market trends in the cybersecurity space?

Explain your methods for monitoring industry publications, attending relevant conferences, and leveraging market research tools. Discuss how you apply these insights to inform your sales strategies and product positioning.

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How do you stay organized while managing multiple sales initiatives?

Discuss the tools and systems you utilize for organization, such as CRM platforms, project management tools, or sales trackers. Emphasize the importance of prioritization and clear communication when juggling multiple accounts.

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Can you give an example of a challenging sales goal you achieved?

Outline a specific sales goal, the challenges you faced in reaching it, and the strategies you employed to overcome those challenges. Detail the results achieved and what you learned from the experience.

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How do you assess the needs of an enterprise-level client?

Describe your approach to conducting needs assessments, including stakeholder interviews, requirement gathering, and analysis of existing workflows. Discuss how this helps tailor solutions that meet the client's specific security needs.

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What role do you think customer advocacy plays in your position?

Highlight the importance of serving as the voice of the customer, ensuring that customer feedback is communicated to product development and marketing teams. Discuss how that advocacy leads to improved product offerings and client satisfaction.

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DATE POSTED
January 10, 2025

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