Senior Business Development Representative

San Francisco, California, US (Hybrid)

About us

Scribe is where exceptional people come to do the best work of their careers. We are a Series B, product-led growth startup based in SF. Scribe automatically creates step-by-step guides for any process, putting an end to hours spent taking screenshots and running training sessions. We’ve helped over 2 million users in 100+ countries document and share what they know.We have raised $55M in funding from top investors and are growing our revenue, user base, and product very quickly.

How we work

We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We embrace the following values:

• A strong sense of ownership
• Defaulting to action
• Humans over everything else
• A continuous learning and growth mindset
• High performance, high-velocity output
• A supportive, respectful and transparent work environment

About the Business Development Team at Scribe.

Our BDR organization is designed to cultivate the next generation of business leaders at Scribe. We take pride in fostering a culture of continuous learning, mentorship, and high performance. BDRs who excel are expected to transition into commercial roles across the organization within 12 months. We are seeking self-starters who are agile thinkers, quick to take action, and passionate about contributing to a hyper-growth SaaS business based out of San Francisco. Ideal candidates will have a strong track record of academic achievement and/or SDR experience at a SaaS company.

Seeking a Senior Business Development Representative to join our team. As a BDR, you will be the face of our product to our prospective customers - ensuring that prospects learn about the value of Scribe, delivering sales content and live product demos to customers and prospects, and fielding inbound objections. You will join a lean team - so you will be foundational in building out our scaled approach product-led sales. The right person will be energized by the opportunity to grow our customer base while also building programs, testing approaches and collecting insights as we scale.

Scribe is a truly horizontal product used by over 1,000,000 organizations around the world, so you will have the opportunity to work with a large volume and wide range of customers across industries and roles. Given your unique customer vantage point, you will work closely with Growth, Customer Success, Marketing, and Support team members daily to test new ways to reach users effectively.

Key Responsibilities

• Respond to customer sales inquiries in a timely and prescriptive manner
• Close high velocity transactional deals via email with a customer-centric and efficient mindset.
• Qualify opportunities and loop in additional stakeholders for more complex sales cycles.
• Identify common business problems customers are trying to solve with Scribe and position solutions.
• Deliver educational information to inbound prospects to highlight the value of Scribe and answer functional questions.
• Respond to functional questions via email, leveraging existing assets/guides and contributing to our growing library of FAQs.
• Work closely with Growth, CS, Marketing, and Support team members daily to surface relevant customer insights and feedback.
• Exude a passion for Scribe as a solution for business challenge

You could be a great fit if

• 1-2 years of work experience, and is interested in building new skills and continuing to grow their career at a fast-paced start-up.
• Have experience in customer-facing roles such as customer success, account management, sales and business development at a software company.
• Enjoys looking at data and identifying trends across a customer - identifying levers on where to double down and where there is room for improvement
• Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
• Excellent prioritization skills, with the ability to handle a large volume of prospects and customers.
• Strong problem-solving skills, with the ability to recognize common business problems and suggest solutions.
• Passion for technology and the ability to quickly learn new SaaS software applications.
• A positive attitude and a willingness to go the extra mile for customers.
• Excited by the opportunity to wear many hats and grow with our company.

What we can offer you

• Some of the nicest and smartest teammates you’ll ever work with.
• Competitive salaries
• Comprehensive healthcare benefits
• Exciting and motivating equity
• Unlimited PTO, we mean this, too. Take time to go do all of the other things you love
• 401k
• Parental Leave
• Commuter/Remote benefits
• WFH Stipend
• A truly hybrid work environment. We have a lively Slack workspace where we chat with colleagues who are onsite and remote. You’ll be feeling super connected to the team no matter where you are.
• Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We love to have fun as often as we can. You’ll get to enjoy our annual Scribe Day party on Scribe’s birthday, our monthly social events, holiday events and more.

Compensation: 

$70k-$90k USD OTE salary + Equity + Benefits

We consider several factors when determining compensation, including location, experience, and other job-related factors. 

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer.