Job details

Recruitment Operations Consultant

Company Description

About Jobstreet by SEEK

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Job Description

The Role

This exciting role sits within the Growth Team at JobStreet. The primary focus of this role is to assist in driving the clients’ full-cycle recruiting process, and coordinating with clients, external partners and candidates to drive successful placements. This position plays an integral part in the success of our team’s long-term vision and represents a brand-new opportunity. We are looking for a change champion with a proven ability to adapt to an ever-evolving role as we progress through our technological and operational transformation.

Key Responsibilities

Facilitate the recruitment process by coordinating with clients, external recruiter partners, and candidates with a high quality service.
Conduct talent sourcing, candidate outreach and shortlist candidate for hirers using SmartHire service by leveraging SEEK AI Tools.
Schedule and conduct consultation calls to engage with candidates with high-quality service.
Effectively listen to and understand clients’ hiring needs, uncover hidden preferences by providing professional consulting services, and proactively do what it takes to boost client satisfaction by attending to those needs and preferences.
Ensure that progress tracking is current and compliant in the internal systems while maintaining data integrity and reporting recruiting metrics as needed.
Act as an energetic and passionate team member in a new business and start up environment to make positive impacts on the product’s key business outcome.
Execute the strategy and operations required to meet SLAs and KPIs.

Responsible for other ad hoc/special assignments or projects.

Qualifications

The successful candidate will have:

Self-motivated with excellent problem-solving, critical thinking, and analytical skills
Passionate about building a career in the recruitment industry
Customer-oriented with a proactive and positive serving attitude
Presentable and have strong communication and negotiation skills
Proficient in both spoken and written English
An extraordinary team player.
A true believer of quality and always looking for opportunities to sharpen his/her analysis skills.

Additional Information

Perks and Benefits

Attractive remuneration package
Hybrid Working
Flexible leave offerings
Smart casual dress code every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

What You Should Know About Recruitment Operations Consultant, Seek

Are you ready to take your career to the next level as a Recruitment Operations Consultant with JobStreet in Kuala Lumpur, Malaysia? At JobStreet, part of the renowned SEEK family, we pride ourselves on being at the forefront of employment marketplaces, dedicated to connecting talent with opportunity. In this dynamic role, you’ll be an integral part of our Growth Team, helping to guide clients through the entire recruitment process. Your days will be filled with exciting challenges, from conducting talent sourcing to facilitating seamless communication between clients and candidates. We are searching for someone who thrives in a fast-paced environment and possesses a passion for recruitment. Your strong problem-solving skills and analytical mindset will help you uncover clients’ hiring needs and deliver top-notch service. You will also utilize our advanced SEEK AI Tools to streamline operations and boost success rates. Collaboration is key, so you'll work closely with various stakeholders, ensuring that everyone is informed and engaged throughout the hiring journey. With a flexible working environment, hybrid options, and a vibrant company culture that celebrates diversity and inclusion, this is more than just a job; it’s your chance to make a real impact. If you're on the lookout for a rewarding career with attractive remuneration and opportunities for growth, then the Recruitment Operations Consultant position at JobStreet may be the perfect fit for you. Let’s transform the future of work together!

Frequently Asked Questions (FAQs) for Recruitment Operations Consultant Role at Seek

What are the main responsibilities of a Recruitment Operations Consultant at JobStreet?

As a Recruitment Operations Consultant at JobStreet, your main responsibilities include facilitating the full-cycle recruiting process by coordinating with clients, external partners, and candidates. You will conduct talent sourcing, schedule consultation calls, and maintain data integrity within our systems, all while striving for high client satisfaction and effective communication.