Dir, Product Security Mgmt

As the Dir, Product Security Management at ServiceNow, your primary responsibilities will include leading a diverse security team focused on red teaming, telemetry, threat hunting, and threat intelligence. You will also collaborate with the incident response team to create an innovative Red/Blue security operations model. Additionally, your role involves developing and mentoring team members while driving enhancements across ServiceNow’s security practices.

To excel as a Dir, Product Security Management at ServiceNow, you should possess at least 10 years of offensive experience in application security. Expertise in developing threat hunting programs, a strong understanding of security defenses, and the ability to leverage AI for improved operations are also essential qualifications. Leadership experience in building high-performing teams and a customer-centric perspective are crucial in this role.

ServiceNow values inclusivity and encourages applicants from diverse backgrounds to apply for the Dir, Product Security Management role. The company recognizes that unique experiences contribute to a stronger team and supports candidates, regardless of their traditional paths. A commitment to creating an accessible and inclusive experience is an integral part of ServiceNow's recruitment process.

In the Dir, Product Security Management role at ServiceNow, you can expect a flexible work environment that promotes trust and autonomy. Depending on the nature of your work, you may have opportunities for remote or hybrid arrangements, which align with ServiceNow’s commitment to a modern and adaptable workplace.

AI plays a pivotal role in the Dir, Product Security Management position at ServiceNow. Candidates are expected to utilize AI-powered tools for enhancing decision-making, automating workflows, and analyzing insights. A forward-thinking approach in leveraging AI can significantly improve threat operations and security practices at the company.

In your response, stress the importance of fostering a shared vision, setting clear goals, and encouraging open communication. Highlight your prior experiences where you led diverse teams and how you motivated them to achieve excellence through collaboration and continuous learning.

Discuss your understanding of threat hunting methodologies and any specific programs you've developed or led in the past. Provide examples of how you identified potential threats proactively and the impact your programs had on overall security posture.

Emphasize the importance of clarity and relevance in your communication with executives. Share strategies like using visual aids, data-driven metrics, and real-world scenarios to make complex concepts understandable and to highlight their potential business impact.

Provide a specific example where you integrated AI into security processes, detailing the tools used and the results achieved. Highlight how this integration improved efficiency, threat detection, or overall security outcomes.

Discuss the various resources you use, such as industry publications, online courses, security forums, and networking with professionals in the field. Mention how staying informed allows you to proactively address emerging threats in your role.

Share your previous experiences in incident response scenarios, detailing your role and how you worked collaboratively with other team members. Focus on the importance of being agile and effective during incidents and how those experiences prepared you for this position.

Explain your understanding of Red/Blue team dynamics and your approach to establishing collaboration between offensive and defensive teams. Emphasize strategies such as simulations, joint exercises, and iterative feedback to strengthen security operations.

Outline your method for identifying, assessing, and prioritizing security vulnerabilities. Include techniques like risk assessment matrices, regular audits, and collaboration with other departments or teams.

Offer a detailed description of a project, your responsibilities, and how you achieved success. Highlight metrics or outcomes that demonstrate your effectiveness in improving security measures or response times.

Express your admiration for ServiceNow's innovative approach to technology and commitment to security. Mention how your background aligns with the company’s mission and your eagerness to contribute to making the world work better through improved security practices.