Inside Sales Representative

As an Inside Sales Representative at Sika, your primary responsibilities will include developing relationships with new and existing customers, working closely with architects and building owners to assess project opportunities, and managing sales leads until project completion. You'll also be accountable for exceeding sales objectives related to your leads and performing additional duties as assigned.

To qualify for the Inside Sales Representative position at Sika, you ideally have 1-3 years of inside sales experience, although we’re open to training motivated candidates. Experience in construction or building materials is a plus, but not mandatory. Strong written and verbal communication skills, familiarity with Microsoft Applications, and experience with CRM platforms like Salesforce.com will help you succeed in this role.

While prior experience in construction or related industries is advantageous for the Inside Sales Representative role at Sika, it is not required. We value a willing attitude and the ability to learn, making this position accessible to individuals new to the field who are eager to develop and grow.

At Sika, we are committed to supporting our Inside Sales Representatives with comprehensive training programs. New hires receive training that covers our products, industry practices, and sales techniques to ensure you're well-equipped to succeed. Ongoing professional development is also encouraged, further enhancing your skills over time.

As an Inside Sales Representative at Sika, you will enjoy an array of competitive benefits including health insurance from day one, a 401k plan with a company match, bonuses, profit-sharing, and generous paid time off. Our company culture fosters entrepreneurship, where team members are empowered to make decisions, learn from their experiences, and make meaningful contributions while engaging in community and sustainability initiatives.

A great approach to handling objections is to actively listen to the customer's concerns, empathize with their viewpoint, and respond with facts that address those concerns while emphasizing the benefits of Sika’s products. Preparing for common objections ahead of time can give you confidence when communicating.

Highlight a specific instance where you collaborated with team members or departments to achieve a sales goal. Use the STAR method (Situation, Task, Action, Result) to structure your response, showcasing your communication skills and the success that resulted from your teamwork.

Effective lead generation strategies include leveraging social media, attending industry events, networking with relevant professionals, and utilizing CRM data to target potential customers. Discuss specific methods you've used in the past to build your pipeline and how they yielded benefits.

Prioritizing tasks involves assessing the urgency and impact of each task. You can use tools like to-do lists or CRM functionalities to keep track of your responsibilities. Explain your method for organizing tasks and ensuring important deadlines are met, demonstrating your ability to manage time effectively.

Take a moment to share a challenge you faced in sales—like a lost deal or a dissatisfied client—and illustrate how you addressed the issue. Focus on what you learned and how you changed your approach, ultimately leading to a positive outcome or relationship moving forward.

Discuss your intrinsic motivators, such as the challenge of meeting targets, helping customers succeed, or personal growth. Be sincere and connect your motivation back to how it aligns with Sika’s goals and values, creating a strong connection with the interviewer.

Before the interview, research Sika’s history, its commitment to sustainability, and its range of products. Display your knowledge by articulating how Sika's offerings align with market needs, and convey your genuine interest in working for a company with such a positive impact.

Explain your approach to client relationship management, such as regular follow-ups, personalized communication, and being attentive to their needs. Emphasize the importance of trust in these relationships and how you consistently strive to provide excellent customer service.

Discuss the factors you would consider in assessing sales opportunities, such as market trends, client needs, and potential revenue. Show that you understand the importance of aligning priorities with business goals and outline a hypothetical strategy for Sika's market.

Reflect on your skills, experiences, and values that align with Sika’s mission and culture. Share your enthusiasm for building relationships, your knowledge of the construction industry, and how your proactive approach to sales would contribute positively to the team.