Procurement Manager
About Us
Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.
With presence in more than 50 countries, whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.
Role and Responsibilities:
As a Procurement Manager, you will play a crucial role in managing supplier relationships, negotiating contracts, and ensuring the procurement processes align with our strategic objectives. Your expertise will be instrumental in driving cost efficiencies and enhancing our procurement capabilities across the organization.
You will be responsible for:-
- Leading communication and maintaining relationships with key suppliers
and bilateral partners for our Messaging Business Unit. - Researching, vetting and onboarding new suppliers
for Sinch’s Messaging Business Unit. - Conducting market research to identify trends and new suppliers
- Build and execute agreements with Messaging partners to drive
business growth. Introduce focus on bilateral and barter business
deals. - Evaluate supplier performance and implement improvements to enhance service and cost-effectiveness
- Own Procurement annual targets and provide timely reports to
track OKRs. - Work closely with Sales & Pricing team in order to meet customers’
requirements. - Source suppliers and pricing needed to win new business or retain
existing business. - Coordinate response for incoming procurement requests from
Sales / Routing Teams. - Maintain A2P SMS Knowledge base, top competitor analysis that
can be used by various internal teams. - Drive improved revenue for Strategic customers by identifying
opportunities where Sinch needs better Cost and/or Quality.
Minimum Requirements / Qualifications:
- Bachelor’s degree in business administration, Engineering, Supply Chain Management or related field.
- 3+ years experience in the messaging A2P / P2P industry.
- Experience in the EMEA / Latam market will be a plus
- Strong negotiation and communication skills.
- Excellent analytical skills and ability to make data-driven decisions.
- Proficiency in English is a must (Spanish and Portuguese is a plus).
Our Hiring Process:
We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.
We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: . No matter who you are, we hope you find an exciting path forward - hopefully with us!
Sinch is on the lookout for a Procurement Manager to join our talented team. As a global leader in Communication Platforms as a Service (CPaaS), we empower businesses worldwide to connect instantly through mobile messaging, email, voice, and video. In this dynamic role, you will become a key player in managing supplier relationships and negotiating contracts that align with our strategic goals. Your expertise will be vital in driving cost efficiencies and enhancing our procurement capabilities within the organization. You’ll take the lead in maintaining strong communication with our key suppliers and partners, while also researching and onboarding new suppliers essential for our Messaging Business Unit. You'll have the opportunity to conduct market research to spot trends, build agreements that promote business growth, and evaluate supplier performance consistently. Your analytical skills will help improve service quality and cost-effectiveness as you track the Procurement annual targets through timely reports. Collaborating closely with our Sales & Pricing team will also be part of your weekly agenda, ensuring we meet our customer’s requirements effectively. If you have a bachelor’s degree in business administration, engineering, supply chain management or a related field, along with experience in the messaging A2P/P2P industry, we’d love for you to join our mission to reach every phone on the planet. Let's connect and explore new opportunities together at Sinch!
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