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Senior Freight Broker

About SIO Logistics:

SIO Logistics stands as a premier third-party logistics and truckload shipping company, dedicated to delivering optimized solutions across dry van, flatbed, refrigerated freight, and other over the road freight solutions. Operating nationwide, we bridge our customers with an extensive network of vetted carriers, ensuring seamless and efficient freight movement. When businesses demand unparalleled supply chain management and state-of-the-art technology, they confidently "Send It Over" to us. Since our founding in 2016, we have upheld a commitment to exceptional service, consistently meeting and exceeding our customers' expectations.

Job Overview:

We are looking for a dedicated and dynamic Senior Freight Broker to join our team full-time at our on-site location. The successful candidate will play a crucial role in developing new business, building and managing a robust book of business, and ensuring exceptional customer service through effective communication and account management.

Key Responsibilities:

  • Build a Book of Business: Establish and expand a portfolio of client accounts through targeted outreach and relationship-building strategies.

  • Develop New Business Opportunities: Identify and pursue new business opportunities to drive growth and revenue.

  • Manage and Nurture Customer Accounts: Maintain and enhance customer relationships by providing personalized and proactive account management.

  • Maintain Effective Communication Channels: Ensure clear, consistent, and responsive communication with customers to address their needs and concerns.

  • Ensure Excellent Customer Account Management: Deliver exceptional service and support to customers, ensuring their satisfaction and loyalty.

Qualifications:

  • Proven Logistics Sales Experience: Demonstrated success in sales within a third-party logistics Freight brokerage.

  • Passion for Sales and Strong Problem-Solving Skills: Enthusiastic about sales with the ability to think critically and solve challenges effectively.

  • Excellent Communication and Customer Service Skills: Strong verbal and written communication abilities, coupled with exceptional customer service skills.

  • Ability to Develop New Business and Build Strong Customer Relationships: Proven capability to create new business opportunities and foster lasting relationships with customers.

  • Ability to Work Independently and as Part of a Team: Self-motivated and able to work autonomously, yet also a collaborative team player.

  • Bachelor’s Degree Preferred but Not Required: Higher education is an advantage, but not essential.

  • Experience in the Logistics Industry is a Plus: Familiarity with logistics or related industries is beneficial.

  • Proficiency in Software Skills and a Willingness to Learn: Competence with various software tools and a proactive attitude towards learning new technologies.

Join Our Team:

If you are a driven and customer-focused professional with a passion for sales and account management, we invite you to apply for this exciting opportunity. Come be a part of our dynamic team and help us build lasting relationships with our valued customers.

Benefits Include:

  • Comprehensive Benefits: Health, Dental, and Vision coverage

  • Unlimited PTO: Flexible vacation policies

  • 401k Matching: Secure your future with our 401k plan

  • Career Growth Opportunities: No corporate ladder to climb

  • Frequent Team Building Trips: Company offsite events

  • Mental Resets: Take breaks to rejuvenate

  • End-of-Year Bonuses and Awards: Recognition for your hard work

  • Ongoing Competition Rewards: Additional incentives and team offsite events

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Freight Broker, SIO Logistics

At SIO Logistics, we're on the lookout for a passionate and experienced Senior Freight Broker to join our energetic team in Southlake! We pride ourselves on being leaders in the logistics industry, providing top-notch solutions for dry van, flatbed, refrigerated freight, and more. As a Senior Freight Broker, you'll be instrumental in developing new business opportunities and building a robust book of business while ensuring our customers receive exceptional service. Your day-to-day will involve targeted outreach to expand your client portfolio, nurturing relationships, and maintaining clear communication to address any concerns. If you're enthusiastic about sales, excel in problem-solving, and love connecting with clients, this role is tailor-made for you! We value independent thinkers who can also shine in a team environment. While a Bachelor’s Degree is preferred, what's most important is your proven experience in logistics sales and a willingness to learn. We offer a vibrant working environment complete with comprehensive benefits, unlimited PTO, and opportunities for career growth without the stress of a corporate hierarchy. Come join our dynamic team and make a real difference at SIO Logistics, where we help businesses effectively manage their supply chain needs.

Frequently Asked Questions (FAQs) for Senior Freight Broker Role at SIO Logistics
What are the responsibilities of a Senior Freight Broker at SIO Logistics?

As a Senior Freight Broker at SIO Logistics, you will be responsible for building and managing a book of business, developing new business opportunities, nurturing existing customer relationships, and ensuring effective communication to enhance customer satisfaction. Your role will emphasize strong account management and proactive service delivery to maintain loyalty.

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What qualifications are needed to become a Senior Freight Broker at SIO Logistics?

To be considered for the Senior Freight Broker position at SIO Logistics, candidates should have proven experience in logistics sales, strong problem-solving skills, and excellent communication abilities. While a Bachelor’s Degree is preferred, it's not a prerequisite. Familiarity with the logistics industry and proficiency in relevant software is a plus.

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How does SIO Logistics support professional growth for Senior Freight Brokers?

At SIO Logistics, we are dedicated to your career growth. As a Senior Freight Broker, you will have access to ongoing training and development opportunities, career advancement options without the limitations of a rigid corporate ladder, and frequent team-building events that foster collaboration and learning.

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What type of work environment does SIO Logistics provide for Senior Freight Brokers?

The work environment at SIO Logistics is vibrant, supportive, and collaborative. We encourage a balance of autonomy and teamwork, allowing Senior Freight Brokers to thrive independently while also engaging in frequent team bonding activities and mental resets to promote well-being and productivity.

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What benefits are available for Senior Freight Brokers at SIO Logistics?

Senior Freight Brokers at SIO Logistics enjoy comprehensive benefits including health, dental, and vision coverage, unlimited PTO, a 401k matching plan, recognition awards, and team offsite events. We believe in rewarding hard work and ensuring your overall well-being.

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Common Interview Questions for Senior Freight Broker
Can you describe your experience in logistics sales as a Senior Freight Broker?

When answering this question, highlight specific experiences where you've successfully developed client relationships and closed sales in logistics. Use quantifiable results to showcase your accomplishments, and discuss the strategies that led to your success.

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How do you manage customer accounts effectively?

Explain your approach to account management, including the tools and techniques you use to track interactions, follow up on customer needs, and foster strong relationships. Provide examples of how your proactive service led to increased client satisfaction.

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What methods do you use to identify new business opportunities?

Discuss your strategies for market research, networking, leveraging industry contacts, and utilizing technology to identify potential clients. Share any specific examples where you successfully converted leads into business.

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How do you handle challenging customer situations?

Convey your problem-solving skills by providing examples of past challenging scenarios and detailing your approach to resolution. Discuss how effective communication and empathy played a role in addressing customer concerns.

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How do you prioritize your tasks as a Senior Freight Broker?

Explain your time management techniques and how you prioritize responsibilities based on urgency and impact on customer satisfaction. Discuss the importance of staying organized and using tools that help manage your workload effectively.

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What role does technology play in your work as a Senior Freight Broker?

Discuss the software tools you utilize for tracking shipments, managing accounts, and communicating with clients. Provide insights into how you embrace new technology to enhance efficiency and service quality.

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Can you give an example of a successful deal you closed?

Provide a detailed example of a specific deal that you closed, including the challenges you faced and how you overcame them. Emphasize the value you brought to the client and the skills you used throughout the process.

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What qualities do you think are essential for a successful Senior Freight Broker?

Discuss qualities such as communication skills, adaptability, strong negotiation abilities, and a genuine passion for sales. Use this opportunity to align your personal strengths with the traits that will help you succeed in the role.

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How do you stay updated on industry trends and changes?

Share your methods for researching industry news, attending relevant conferences, participating in professional groups, and how engaging with peers helps you stay informed. This shows your commitment to continuous learning in logistics.

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Why do you want to work for SIO Logistics as a Senior Freight Broker?

Express your genuine interest in SIO Logistics and the role by aligning your career values with the company’s mission and culture. Highlight specific aspects of the company that attract you, such as their commitment to customer service or innovative solutions in logistics.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 9, 2025

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