HVAC Service Technician

As an HVAC Service Technician at Snyder Air Conditioning, Plumbing & Electric, you'll be responsible for diagnosing, repairing, and maintaining residential HVAC systems. Educating customers about HVAC issues and offering solutions is a key part of your role, as well as generating leads and closing sales for system replacements and add-on services.

To apply for the HVAC Service Technician position at Snyder Air Conditioning, Plumbing & Electric, you need a minimum of 2 years of experience in the field, strong sales and communication skills, and an EPA 608 Universal Certification. Additionally, a valid U.S. driver's license with a clean record is required.

As an HVAC Service Technician at Snyder Air Conditioning, Plumbing & Electric, your salary can range from $65,000 to $120,000 or more, depending on your skills and performance. Top performers often have the potential to earn even higher wages, making this a lucrative opportunity.

HVAC Service Technicians at Snyder Air Conditioning, Plumbing & Electric enjoy a comprehensive benefits package that includes medical, dental, vision, group life insurance, a Health Savings Account (HSA), and a 401(k) with company match. Additional perks include a fully stocked company truck, paid holidays, parental leave, and vacation time.

Absolutely! At Snyder Air Conditioning, Plumbing & Electric, we are committed to your career growth. We offer ongoing training and education, tuition assistance, and advancement opportunities, ensuring that you can develop your skills and take the next step in your HVAC career.

When answering this question, explain your systematic approach for diagnosing HVAC problems, including identifying symptoms, using diagnostic tools, and checking system components. Highlight your experience and how you engage with customers during this process.

It's important to show empathy and understanding. Share an example of a time you turned a negative experience into a positive one, emphasizing your communication skills and patience.

Mention specific types of systems you’ve worked on, such as central air, ductless systems, or heat pumps. Emphasize your hands-on experience and any certifications.

Discuss your commitment to safety protocols, including using personal protective equipment, following manufacturer guidelines, and your knowledge of EPA regulations. Share a specific instance where you ensured safety on the job.

Highlight how you've engaged customers by understanding their needs and presenting tailored solutions. Share any training or methods you've used in the past to enhance your sales skills.

Mention the resources you utilize such as trade magazines, online courses, webinars, and participation in HVAC forums. Highlight your commitment to continuous learning and professional development.

Talk about your experience with specific software like ServiceTitan or similar programs. Explain how these tools help you keep organized and improve customer interaction.

Share a specific example where your recommendation led to a positive outcome for the customer. Emphasize your ability to educate clients on their options and the importance of trust in this process.

Research the company values and culture beforehand. Explain your admiration for their commitment to customer service, career growth, or community involvement, showing that you align with their mission.

Discuss how you acknowledge the customer’s concerns, attempt to resolve the issue promptly, and provide follow-up to ensure their satisfaction. Highlight the importance of customer service in your work.