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Senior Manager, People & Culture

Senior Manager, People & Culture

Solink is a different kind of data analytics software company. We've successfully made video security a source of powerful insight for business owners of franchise and retail chains. We focus on security applications that combat fraud proactively and make it easier for owners to track down problems. Today we focus on loss prevention, and in the future, we see every department using video to make data-driven decisions: marketing, operations, and even HR.

A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture-backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company.

A bit about the role…

The Senior Manager, People & Culture is a dynamic people leader dedicated to building and scaling a high-performing, people-focused company. Reporting to the VP, People Operations, this role oversees a team of HR Business Partners while driving key initiatives in areas such as employee relations, employment branding, total rewards, and organizational design. Acting as a trusted advisor to leadership, the Senior Manager plays a critical role in fostering a positive, inclusive culture that supports employee engagement and aligns with Solink’s goals.

This is a hybrid role with an expectation to work from our Ottawa office a minimum of three days per week. However, we are open to considering remote arrangements for exceptional candidates who demonstrate a strong fit with the role and our organizational needs.

WHO YOU ARE:

You are an experienced People & Culture professional with a passion for driving organizational excellence, creating engaging employee experiences, and scaling People & Culture programs in fast-growing environments. You thrive in dynamic and innovative workplaces, and you bring expertise in strategic HR leadership, talent development, and total rewards programs.

  • 8-12 years of progressive HR experience, preferably in the SaaS sector.

  • 5-8 years of leadership experience managing HR teams or leading strategic initiatives.

  • Expertise in North American employment laws and standards.

  • Proven success in organizational design, scaling organizations, and change management.

  • Bachelor’s degree in HR, Business Administration, or a related field (CHRL designation preferred).

WHAT WILL YOU DO?

Strategic HR Leadership

  • Partner with leaders to align HR strategies with business goals.

  • Lead and execute initiatives to drive employee engagement, retention, and performance.

  • Maintain and enhance a clear and scalable talent management program to ensure a high-performing team.

Talent Development and Learning

  • Collaborate with Talent Acquisition to attract and retain top talent, ensuring a diverse and inclusive pipeline.

  • Design and implement career development and succession planning programs.

  • Oversee performance management processes, ensuring alignment with organizational objectives.

  • Deliver training programs to enhance leadership skills and employee capabilities.

  • Coach managers on performance management and leadership best practices.

HR Operations and Compliance

  • Oversee HR policies, ensuring compliance with all employment laws and regulations.

  • Monitor and improve HR metrics, including engagement and headcount forecasting.

Culture and Employee Experience

  • Champion Solink’s values and foster a positive, inclusive workplace culture.

  • Enhance psychological safety, employee recognition, and wellness initiatives.

  • Act as a trusted advisor and advocate for employees, addressing concerns with empathy and professionalism.

Change Management

  • Lead organizational design and change management initiatives to align with Solink’s rapid growth.

Total Rewards

  • Maintain and enhance Solink’s total rewards program, ensuring competitiveness and alignment with the company’s growth strategy.

SECURITY REQUIREMENTS:

  • Candidates must undergo a criminal records check upon hire.

  • Eligible to work in Canada.

  • Be willing to comply with Solink’s security policies and standards.

WHAT IS SOLINK?

Solink transforms conventional data into smart data, connecting and synchronizing business systems like video and Point of Sale data to provide powerful insights into loss prevention, security, and operations.

We’re one of Ottawa’s fastest-growing companies, redefining how businesses use video security, data analytics, and technology. Our mission is to enhance the status quo and make a tangible impact on our clients' businesses.

WHY WORK AT SOLINK?

Working with us means you’ll be working for a company that values your input and allows you to bring your ideas to life.  We offer a collaborative, creative, supportive work environment with a culture that is undeniably fun… 

All that - PLUS we offer…..

  • Flexibility in your chosen hours of work by helping you get "stuff" done (encourages that work-life balance);

  • Opportunities for growth based on merit, skill, and initiative;

  • Friendly, welcoming, and team-oriented atmosphere that fosters collaboration;

  • A creative and innovative environment that mentors supports, motivates, and inspires you to make an impact;

  • Interesting and exciting assignments ranging in size, type, and complexity;

  • An “open-door” policy where communication and brainstorming are encouraged;

  • A really positive and fun environment working with an incredibly ENERGETIC team;

  • Fully paid Health / dental benefits offered immediately (an additional $500 spending account for items that aren’t covered in our AMAZING benefits program);

  • Monthly reimbursement toward a health and wellness program; 

  • Extracurricular SOLINKIAN social events (annual “solink-o de mayo”, so-learns, sports teams,  so-lunches, team builders, and much more)

  • Please note: We currently operate within a hybrid model, however, we are open to remote arrangements for exceptional candidates who demonstrate a strong fit with the role and our organizational needs.

HOW TO APPLY?


Please submit your cover letter and resume addressed to R2-D2 outlining why you would be the right fit for this position.

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CEO of Solink
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Michael Matta
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Average salary estimate

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$80000K
$120000K

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What You Should Know About Senior Manager, People & Culture, Solink

Join Solink as a Senior Manager, People & Culture, where you can make a real difference in shaping the future of our dynamic data analytics team! Based in Ottawa, Solink is pioneering the transformation of video security into invaluable insights for franchise and retail chains. We pride ourselves on fostering a creative and collaborative atmosphere, empowering our employees to innovate while they help solve complex data issues. In this influential role, you will lead a talented team of HR Business Partners and collaborate closely with company leadership to enhance our people strategies and drive a high-performance culture. As you tackle crucial initiatives involving employee relations and organizational design, you'll become a trusted advisor, shaping our positive and inclusive workplace. With 8-12 years of HR experience, ideally within the SaaS sector, you'll be at the helm of strategic talent development, performance management, and total rewards programs. If you're passionate about HR and enthusiastic about guiding our vibrant team toward success, then this is the role for you. And with our flexible hybrid work model, you’ll enjoy a great work-life balance while being part of an innovative and joyful work environment. Let’s redefine how people and culture thrive together at Solink!

Frequently Asked Questions (FAQs) for Senior Manager, People & Culture Role at Solink
What are the main responsibilities of the Senior Manager, People & Culture at Solink?

The Senior Manager, People & Culture at Solink is responsible for leading HR initiatives that align with business goals. This includes overseeing employee relations, employment branding, and talent development, while driving employee engagement and ensuring compliance with employment laws.

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What qualifications are required for the Senior Manager, People & Culture position at Solink?

To qualify for the Senior Manager, People & Culture role at Solink, candidates should possess 8-12 years of progressive HR experience, with a significant background in SaaS. A bachelor’s degree in HR or Business Administration is required, and a CHRL designation is preferred.

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How does the Senior Manager, People & Culture at Solink contribute to employee engagement?

In their role, the Senior Manager, People & Culture at Solink plays a crucial role in enhancing employee engagement through robust talent management programs, career development initiatives, and fostering an inclusive culture that champions employee recognition and wellness.

Join Rise to see the full answer
What is the work environment like for a Senior Manager, People & Culture at Solink?

The work environment at Solink is collaborative and innovative, designed to foster creativity and drive. Employees enjoy a supportive atmosphere, flexible hybrid work arrangements, and opportunities to grow based on merit and contributions.

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Is the Senior Manager, People & Culture position at Solink hybrid or remote?

The Senior Manager, People & Culture position at Solink is mainly hybrid, requiring in-office work at least three days a week in Ottawa. However, exceptional candidates may be considered for fully remote arrangements.

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Common Interview Questions for Senior Manager, People & Culture
How do you approach building an inclusive culture in the workplace?

To build an inclusive culture, it’s essential to actively listen to employees and incorporate their feedback into HR strategies. Implementing initiatives that promote diversity and ensure every voice is heard can significantly enhance workplace inclusivity.

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Can you share an experience where you successfully managed organizational change?

When managing organizational change, it’s crucial to communicate openly with your team. Sharing the vision, providing resources, and supporting colleagues through transitions fosters a positive change environment, which I have successfully executed in previous roles.

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What strategies do you use for talent development?

My strategies for talent development include creating comprehensive career paths, offering training workshops, and encouraging mentorship programs. These not only promote individual growth but also align with the company’s objectives.

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How do you evaluate employee engagement?

I evaluate employee engagement through regular feedback surveys, one-on-one check-ins, and employee recognition programs. Analyzing these metrics helps identify areas needing improvement and fosters a more engaging workplace environment.

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Describe a situation where you had to resolve a conflict between team members.

Resolving conflict requires active listening and mediation. I approach such situations calmly, allowing each party to express their views while guiding them toward a mutually beneficial resolution.

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What measures do you take to ensure compliance with employment laws?

To ensure compliance with employment laws, I regularly review policies, stay updated on legal changes, and conduct training for employees. This proactive approach mitigates risks and fosters a lawful workplace.

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How do you measure the success of your HR initiatives?

Success can be measured through KPIs such as employee turnover, engagement scores, and performance metrics. Regular assessments and metrics provide insights into the effectiveness of HR initiatives to ensure alignment with company goals.

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What role does HR play in employee wellness programs?

HR plays a pivotal role in implementing employee wellness programs by promoting mental health resources, work-life balance initiatives, and providing a supportive environment that prioritizes staff well-being.

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How do you approach diversity and inclusion in talent acquisition?

I approach diversity and inclusion by ensuring our recruitment processes are equitable, actively seeking diverse talent through varied recruitment channels, and fostering a culture where diversity is valued and celebrated.

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Describe your experience with performance management systems.

I have extensive experience in developing and implementing performance management systems focused on continuous feedback and coaching, ensuring that they align with organizational objectives while enabling employee development.

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Solink brings smart to traditional business. Solink is an innovative app built specifically for brick-and-mortar businesses. Solink’s platform acts as the hub that connects a business’ daily systems, finds the key points of data, and creates aler...

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Full-time, hybrid
DATE POSTED
December 24, 2024

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