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General Manager - Greenville Nissan

Company Description

At  a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

The General Manager is completely responsible for and will be held accountable for the successful operation of the entire dealership. She / he will develop and execute plans to ensure the dealership of a reasonable profit and the stockholders of a fair return on their investments.  The General Manager will accomplish all objectives through planning, motivating and coordinating the activities of all departments.

 Duties and Responsibilities:

 Understand, evangelize and execute all Sonic Automotive Playbooks. - Plan the dealerships operations of the coming year and report the plan to the Regional Vice President and Senior Management for approval.

  • Obtain, review and recommend improvements for each department manager’s monthly forecasts and plans.
  • Ensure that every department operates harmoniously and profitably.
  • Develop and maintain a good working relationship with the factory and lending institutions.
  • Ensure that a completed financial statement is submitted to the factory by the 5th working day of each month.
  • Formulate policies and establish procedures for all training programs and monitor their effectiveness.
  • Oversee all dealership personnel functions, to include: interviewing, hiring, measuring and evaluating performance, recognizing accomplishments, and termination.
  • Review and approve the compensation plans for all employees.
  • Ensure that department managers are training and supervising employees for optimum effectiveness.
  • Communicate management’s policies and procedures to all employees and ensure that they are understood and followed.
  • Complete a formal performance evaluation of each department manager once every six months.
  • Provide enthusiastic leadership to shape employees’ attitudes and build morale.
  • Establish harmony and teamwork among departments.
  • Conduct managers’ meeting at scheduled intervals.
  • Coordinate with the business office to ensure that records and analysis be maintained accurately.
  • Develop merchandising strategies and assist in creating an effective, cost-efficient advertising program
  • Resolve any customer complaints that line management has not been able to resolve.
  • Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. 
     

Qualifications

Qualifications:

  • High school diploma or the equivalent.
  • College degree preferred.
  • Ability to read and comprehend instructions and information.
  • At least two years in a dealership sales capacity.
  • At least five year in a supervisory position.
  • All applicants must be authorized to work in the USA
  • All applicants must perform duties and responsibilities in a safe manner
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
     

Additional Information

It's time to make the most important move of your career.  From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About General Manager - Greenville Nissan, Sonic Automotive

If you're looking for an exciting opportunity to lead and inspire in the automotive industry, consider the General Manager position at Greenville Nissan, part of the Sonic Automotive family. This role is not just about managing a dealership; it's about cultivating a thriving environment where both employees and customers can thrive. In this pivotal role, you'll be accountable for the successful operation of the entire dealership, working closely with various departments to ensure harmonious and profitable operations. Your responsibilities will include strategic planning and execution, as well as developing strong relationships with factory partners and lending institutions. At Greenville Nissan, we believe in teamwork and clear communication; as a General Manager, you'll be leading managers' meetings, conducting performance evaluations, and shaping the dealership's culture. You’ll also get to engage with your team on a personal level, providing enthusiastic leadership that promotes positivity and shared goals. Plus, with competitive compensation and a robust benefits package, this position is perfect for those who are ambitious and ready to grow professionally. Here at Sonic Automotive, we're committed to your success, and we invest in our employees through comprehensive training and development opportunities. If you have a strong background in dealership operations and a passion for delivering exceptional customer service, then this is your chance to drive success at Greenville Nissan!

Frequently Asked Questions (FAQs) for General Manager - Greenville Nissan Role at Sonic Automotive
What skills are needed for the General Manager at Greenville Nissan?

To excel as a General Manager at Greenville Nissan, you should possess strong leadership skills, a solid understanding of dealership operations, and excellent communication abilities. Ideally, you'll have at least five years in a supervisory role, along with at least two years in a dealership sales capacity. Your knack for strategic planning and relationship-building with factory partners and lending institutions will also be crucial.

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What are the responsibilities of the General Manager at Greenville Nissan?

As the General Manager at Greenville Nissan, you will be responsible for the overall success of the dealership. This includes overseeing operations, ensuring profitability, maintaining staff morale, and developing training programs. You will be the go-to person for resolving any customer complaints that management can't handle, requiring you to have a proactive approach.

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What qualifications are required for the General Manager position at Greenville Nissan?

For the General Manager position at Greenville Nissan, you should ideally have a college degree, although a high school diploma is the minimum requirement. Experience in dealership management is critical, with an expectation of at least five years in a supervisory capacity. Additionally, candidates must pass pre-employment tests, including background checks.

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How does the General Manager contribute to team morale at Greenville Nissan?

The General Manager at Greenville Nissan plays a key role in shaping employee attitudes and building team morale. By providing enthusiastic leadership and facilitating open communication, you foster an environment where each team member feels valued. Organizing regular managers' meetings and performance evaluations helps ensure that everyone is on the same page and motivated to achieve collective goals.

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What training opportunities does Greenville Nissan offer to its General Manager?

At Greenville Nissan, we prioritize professional growth, offering comprehensive training programs designed to enhance your leadership and operational skills. As a General Manager, you'll have access to ongoing development tailored to help you succeed in your role and advance in your career within the Sonic Automotive network.

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What are the benefits of being a General Manager at Greenville Nissan?

The benefits of being a General Manager at Greenville Nissan extend beyond competitive salary. We offer a robust benefits package, including health and wellness programs, retirement plans, and employee discounts. You’ll also enjoy opportunities for advancement, further professional development, and a supportive team-oriented environment.

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Can you describe the company culture at Greenville Nissan?

At Greenville Nissan, the company culture is rooted in teamwork, support, and growth. Being part of the Sonic Automotive family means you will experience a cooperative approach to achieving success. We believe in investing in our employees, nurtured through comprehensive training and a focus on internal advancement. Our goal is to create a workplace where everyone can thrive.

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Common Interview Questions for General Manager - Greenville Nissan
How would you approach setting and achieving financial goals for Greenville Nissan?

In approaching financial goals for Greenville Nissan, I would first assess the current financial status through detailed reports and forecasts. Then, I would collaborate with department managers to set realistic yet ambitious financial targets. Ongoing monitoring and adjustments based on performance data would be essential to ensure we meet those goals.

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What strategies would you use to improve customer satisfaction at Greenville Nissan?

Improving customer satisfaction begins with listening to their feedback. I would implement regular customer satisfaction surveys and focus groups to gather insights. Training staff in exceptional service practices and promptly addressing complaints through well-established channels would also be vital strategies.

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How do you manage a diverse team effectively?

Managing a diverse team at Greenville Nissan involves recognizing and valuing each employee's unique contributions. I would promote an inclusive culture through training and open dialogues. Regular team-building activities and encouraging cross-department collaboration can help foster understanding and teamwork.

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What are your methods for resolving conflicts among team members?

When conflicts arise among team members, my approach is to address the issue promptly through one-on-one discussions to understand each party's perspective. By facilitating a mediated solution while ensuring transparency, I aim to promote understanding and resolution that aligns with our teamwork values.

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How would you ensure all departments are aligned at Greenville Nissan?

To ensure alignment among departments at Greenville Nissan, I would implement regular inter-departmental meetings to share goals, challenges, and progress. Clear communication of policies and procedures is essential, alongside establishing shared objectives that promote collaboration across teams.

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What is your leadership style, and how does it fit the General Manager role?

My leadership style is participative, focusing on collaboration and input from team members. This fits the General Manager role at Greenville Nissan as it empowers employees and encourages ownership of their responsibilities, enhancing overall morale and productivity while achieving our dealership goals.

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How do you measure success in your previous managerial roles?

Success in previous managerial roles has been measured through a combination of financial performance, employee engagement, and customer satisfaction metrics. Regular performance reviews and feedback loops are essential parts of this assessment process, enabling continuous improvement.

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What marketing strategies would you implement to increase sales at Greenville Nissan?

To boost sales at Greenville Nissan, I'd leverage both digital marketing and community outreach. Online advertising campaigns, social media engagement, and local sponsorships could attract new customers. Additionally, developing promotional events that highlight our inventory can drive foot traffic and sales.

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How do you prioritize tasks as a General Manager?

Prioritizing tasks as a General Manager involves assessing urgency and impact on goals. I typically start my day by reviewing objectives and delegating responsibilities effectively. Utilizing tools for project management helps to streamline processes, ensuring that critical tasks are completed efficiently.

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What experience do you have with budgeting and financial forecasting?

My experience with budgeting and financial forecasting includes developing comprehensive budgets aligned with sales targets. I've utilized data analytics to make informed projections and adjustments based on market trends, ensuring the dealerships I managed met their financial goals effectively.

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Our purpose is to deliver an exceptional experience for our guests and teammates that fulfills dreams, enriches lives and delivers happiness. Our Be Connected! Principles serve as our guiding values for how we fulfill our purpose. We strive to Be...

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Full-time, on-site
DATE POSTED
November 28, 2024

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