Program Director 605800 - A

The Program Director 605800 at Southwest Key Programs is primarily responsible for supervision, management, and oversight of the youth tracking program. This role includes ensuring daily contacts by Youth Trackers, maintaining accurate documentation, and ensuring compliance with DJJ and organizational policies. Crisis management and the upkeep of facility safety and cleanliness are also prominent tasks.

Candidates applying for the Program Director 605800 position at Southwest Key Programs must possess a Bachelor's degree paired with a minimum of six months of experience working with youth and families, or alternatively, three years of relevant experience. Additionally, a valid Georgia State Driver’s License and clear background check results are necessary.

The Program Director 605800 ensures compliance with the Department of Juvenile Justice by closely monitoring all program activities, conducting staff training within required timeframes, and maintaining accurate records that meet DJJ contract requirements, safeguarding the integrity of service delivery and client care.

Vital skills for the Program Director 605800 include strong verbal and written communication abilities, conflict management skills, and the capacity to perform effectively in crisis situations. Being organized and having a proactive approach to problem-solving is essential to manage the dynamic environment effectively.

The work environment for the Program Director 605800 position entails daily contact with clients across various locations, necessitating mobility and flexibility. Expect varying noise levels and the potential for extended periods in an automobile, as well as interaction with dynamic groups of youth.

To ensure effective communication, I prioritize regular check-ins and meetings with my team, actively listening to their concerns and ideas. I also encourage open dialogue and create a supportive environment where staff feel comfortable sharing feedback, thus fostering a cohesive team dynamic.

In a previous position, I handled a crisis involving a youth in distress. I remained calm, evaluated the situation, and implemented our crisis management plan, including contacting appropriate resources and ensuring everyone’s safety while providing support to the youth.

I believe in tailored training based on each team member's needs, ensuring they have the skills required for their roles. Additionally, ongoing mentoring and creating opportunities for professional growth is essential for their success and the program's effectiveness.

I stay informed about organizational policies and state regulations while keeping meticulous records of all program activities. Regular audits and team briefings help ensure everyone adheres to these policies, fostering a culture of accountability and compliance.

I use culturally responsive communication and actively involve youth in decision-making processes within the program. By understanding their challenges and interests, I tailor activities that resonate with them, leading to better engagement and outcomes.

I assess program success through a combination of qualitative and quantitative metrics, including client feedback, completion rates for assigned goals, and compliance with state guidelines. Regular evaluation helps identify areas for improvement and enables data-driven decision-making.

Maintaining safety and security involves regular inspections, emergency drills, and training staff on safety protocols. I also promote a safety-first culture and encourage team members to report any concerns immediately to mitigate risks.

I have extensive experience managing data systems, ensuring timely and accurate input into systems like the Juvenile Tracking System and Efforts to Outcomes database, which are crucial for monitoring program effectiveness and making reports aligned with policy requirements.

I would address conflicts by facilitating a private meeting with the involved parties, focusing on open dialogue. My aim would be to help them express their perspectives and work toward a collaborative solution, reinforcing teamwork while maintaining a positive work environment.

I prioritize self-care and utilize support networks to manage the emotional challenges of the role. Regular reflection and debriefing sessions with colleagues are essential for processing difficult situations, enabling me to remain resilient and effective in my work.