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Medical Assistant

Job Summary

Under the direction of a licensed professional, the Medical Assistant performs and oversees functions within scope of practice related to the clinical activities, including but not limited to: maintaining patient flow by assisting and promoting the delivery of health care, performs technical procedures and clinically-oriented activities. The Medical Assistant will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management, which embodies the "Service First" philosophy to promote customer satisfaction.

Essential Functions

  • Facilitates efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with scope of practice.

  • Performs necessary administrative duties to ensure all information is current and updated. Includes maintenance and monitoring of electronic health record.

  • Maintains and cleans environment, work area, equipment and communicates any equipment malfunctions to appropriate department/unit personnel.

  • Greets and communicates with patients and families in a manner consistent with care and respect.
    Communicates, collaborates and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.

  • Collects, monitors and reports patient data/needs to licensed team members as directed. Follows documentation standards.

  • Demonstrates high standard of moral and ethical behavior. Commits to continuous improvement of patient experience, which includes patient safety, quality of care and excellent service. Advocates for privacy, confidentiality and security of patient, staff and organizational data. Adheres to the organization’s published values, standards and policies.

  • Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

  • Assists providers with examinations, procedures and/or treatments by preparing patient and ensuring appropriate supplies/equipment are readily available. Prepares, administers and documents medications that are within scope of practice and directed by the provider.

Qualifications

Required

  • High School Diploma or equivalent

  • Successful completion of a competency-based Medical Assistant training program

  • CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 120 Days Or

  • CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 120 Days Or

  • CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 120 Days Or

  • CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals 120 Days Or

  • CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 120 Days

  • CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days Or

  • CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days

Preferred

  • 1 year of relevant experience Working in a physician practice or healthcare setting

    How Corewell Health cares for you

    • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

    • On-demand pay program powered by Payactiv

    • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

    • Optional identity theft protection, home and auto insurance, pet insurance

    • Traditional and Roth retirement options with service contribution and match savings

    • Eligibility for benefits is determined by employment type and status

    Primary Location

    SITE - Coloma Medical Center - 6701 Paw Paw Ave - Coloma

    Department Name

    Primary Care Practice - Coloma

    Employment Type

    Full time

    Shift

    Day (United States of America)

    Weekly Scheduled Hours

    40

    Hours of Work

    7:00 a.m. to 5:30 p.m.

    Days Worked

    Monday to Friday

    Weekend Frequency

    N/A

    CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

    Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

    Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

    An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

    You may request assistance in completing the application process by calling 616.486.7447.

    Average salary estimate

    $40000 / YEARLY (est.)
    min
    max
    $35000K
    $45000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Medical Assistant, Spectrum Health

    Are you looking to make a meaningful impact in the healthcare field? Corewell Health is seeking a passionate Medical Assistant to join our dynamic team at the Coloma Medical Center. In this pivotal role, you'll work closely with licensed professionals, facilitating patient flow and enhancing their healthcare experience. Imagine being the friendly face that helps patients feel welcome and cared for, all while ensuring efficient operations in a supportive environment. Your days will be filled with fulfilling responsibilities such as preparing patients for their visits, performing technical procedures, and assisting providers with examinations and treatments. You'll also enjoy working closely with fellow team members, advocating for patients' needs, and ensuring that all information maintained in our electronic health records is accurate and up-to-date. As a Medical Assistant at Corewell Health, you're not just part of a team; you're part of a system that values continuous improvement in patient care and promotes a culture of respect and integrity. We encourage you to grow your skills through ongoing training and education—because at Corewell Health, we believe in investing in our team's professional development. You'll appreciate our comprehensive benefits package designed to support your financial, health, and work/life balance goals. If you have a drive for excellence, a heart for service, and the necessary qualifications, we would love to hear from you. Join us in making a difference in your community!

    Frequently Asked Questions (FAQs) for Medical Assistant Role at Spectrum Health
    What are the key responsibilities of a Medical Assistant at Corewell Health in Coloma?

    As a Medical Assistant at Corewell Health in Coloma, your primary responsibilities include facilitating patient flow, preparing patients for visits, performing technical procedures, assisting providers during examinations and treatments, and maintaining accurate electronic health records. You'll collaborate closely with other healthcare team members to ensure patient needs are met efficiently and effectively.

    Join Rise to see the full answer
    What qualifications do I need to apply for the Medical Assistant position at Corewell Health?

    To apply for the Medical Assistant position at Corewell Health, you need a high school diploma or equivalent and successful completion of a competency-based Medical Assistant training program. Certification from recognized bodies such as CMA, CCMA, NCMA, NRCMA, RMA, along with BLS certification, is required within specified timeframes.

    Join Rise to see the full answer
    How does Corewell Health support the professional development of its Medical Assistants?

    Corewell Health is committed to the continuous improvement of its Medical Assistants by promoting ongoing training and education. You'll have opportunities to engage in workshops, develop skills, and stay updated with best practices in the healthcare field, ensuring your professional competence and career growth.

    Join Rise to see the full answer
    What is the work environment like for Medical Assistants at Corewell Health?

    The work environment for Medical Assistants at Corewell Health is collaborative, supportive, and focused on delivering high-quality patient care. You’ll be part of a team that values open communication, respect, and the 'Service First' philosophy, making it a fulfilling place to work.

    Join Rise to see the full answer
    What benefits can I expect as a Medical Assistant at Corewell Health in Coloma?

    As a Medical Assistant at Corewell Health in Coloma, you’ll enjoy a comprehensive benefits package, including health insurance, retirement options, and an on-demand pay program. Additional perks like discounts on various services and identity theft protection will help enhance your financial and personal well-being.

    Join Rise to see the full answer
    Common Interview Questions for Medical Assistant
    Can you describe your experience with patient care as a Medical Assistant?

    When answering this question, focus on specific examples demonstrating your patient care skills, such as how you've prepared patients for appointments, communicated effectively, and assisted in procedures. Mention any relevant training or experiences that highlight your commitment to excellent patient service.

    Join Rise to see the full answer
    How do you handle multiple tasks in a fast-paced healthcare environment?

    To effectively answer this question, highlight your organizational skills and strategies for prioritizing tasks. Discuss specific instances where you've successfully managed high volumes of work, ensuring patient care remains a top priority while maintaining accuracy in documentation and records.

    Join Rise to see the full answer
    What technical skills do you possess that are relevant to the Medical Assistant position?

    To respond effectively, list specific technical skills you have, such as proficiency in electronic health records (EHR), blood pressure monitoring, phlebotomy, and any other relevant clinical procedures. Explain how these skills allow you to contribute to a seamless workflow in a medical office.

    Join Rise to see the full answer
    How do you ensure patient confidentiality and compliance in your work?

    When addressing this, emphasize your understanding of HIPAA regulations and the importance of privacy in healthcare. Share examples of how you've upheld confidentiality in past roles, such as securely managing records and discussing sensitive information only with authorized individuals.

    Join Rise to see the full answer
    Describe a time when you had to advocate for a patient’s needs.

    In your response, give a specific example of how you recognized a patient’s unique needs and effectively communicated those to the medical team. This could involve adjusting care plans, ensuring proper follow-up, or linking patients to additional resources for their health.

    Join Rise to see the full answer
    What do you think is the most challenging aspect of being a Medical Assistant?

    To answer this question, acknowledge the challenges in the role, such as managing stress or dealing with difficult patients. Discuss how you cope with these challenges, showing your problem-solving skills and dedication to maintaining a positive patient care environment.

    Join Rise to see the full answer
    How do you stay updated with medical procedures and best practices in your field?

    Mention your commitment to lifelong learning by staying informed through continuing education, seminars, or relevant literature. Provide examples of recent courses or training you’ve completed that relate to improving your effectiveness as a Medical Assistant.

    Join Rise to see the full answer
    Why do you want to work at Corewell Health?

    To effectively respond, align your values with Corewell Health’s mission and culture. Discuss your admiration for their commitment to patient care, community involvement, or their approach to teamwork. Share your desire to be part of a collaborative environment where you can make a meaningful contribution.

    Join Rise to see the full answer
    How would you approach a situation where a patient is unhappy with their care?

    Emphasize the importance of empathy and active listening in such scenarios. Explain your approach to addressing the patient’s concerns, collaborating with the medical team to find solutions, and communicating effectively with the patient to restore their trust.

    Join Rise to see the full answer
    What is your experience with electronic health records (EHR)?

    In your response, detail your experience with EHR systems, such as the software you have used, data entry tasks, and the ability to maintain accurate patient information. Highlight how your competence contributes to providing high-quality care and improving workflow.

    Join Rise to see the full answer
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    MATCH
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    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
    No info
    HQ LOCATION
    No info
    EMPLOYMENT TYPE
    Full-time, on-site
    DATE POSTED
    April 21, 2025

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