Client Partner, AMP

As a Client Partner at Spotify, you'll be responsible for generating advertising revenue through display and audio formats. This involves building and maintaining relationships with media agencies, educating clients on how to effectively leverage Spotify's marketing solutions, managing your sales pipeline, and collaborating with various internal teams to deliver successful campaigns.

To qualify for the Client Partner role at Spotify, candidates should have a Bachelor’s degree and at least 6 years of experience in sales or a related field. Strong negotiation skills, creativity in developing media solutions, and proficiency with Salesforce and Excel are vital. Proven consultative selling experience and the capacity to work in a fast-paced environment are also essential.

Spotify provides its Client Partners with robust support to achieve sales goals, including access to comprehensive insights and industry data, a collaborative work environment with various internal teams, and tools like Salesforce for efficient pipeline management. Ongoing training and a focus on creative solutions further empower Client Partners to meet and exceed their objectives.

Spotify fosters a vibrant work culture that champions diversity and inclusion. As a Client Partner, you will thrive in a dynamic environment that values innovation, collaboration, and creativity. With a focus on personal experiences and different perspectives, Spotify encourages every employee to share their voice and contribute to a forward-thinking workplace.

As a Client Partner at Spotify, you'll enjoy a competitive salary range with additional equity, comprehensive health insurance coverage, and generous parental leave. Other perks include a 401(k) retirement plan, a monthly meal allowance, 23 paid days off, 13 paid flexible holidays, and paid sick leave, ensuring a healthy work-life balance.

To effectively build relationships as a Client Partner, focus on active listening to understand client needs, follow up consistently, and provide tailored solutions that speak to their goals. Show genuine interest in their business and leverage Spotify's offerings to demonstrate your commitment to their success.

When asked about a successful campaign, structure your response around the STAR method (Situation, Task, Action, Result). Describe the challenge, your specific role in developing the solution, the creative strategies you implemented, and the quantitative outcomes that exceeded the client's expectations.

When handling objections, stay calm and empathize with the client's concerns. Ask clarifying questions to understand their hesitations and provide thoughtful solutions or alternative approaches that address their needs. This demonstrates your consultative selling skills and builds trust.

Outline your process for meeting sales objectives, which might include setting clear personal goals, leveraging data for insights, utilizing effective time management techniques, and continuously engaging with clients to adapt strategies based on evolving needs. Highlight examples from your experience.

To stay informed on industry trends, I regularly read industry publications, attend webinars and conferences, and engage in networking with other professionals in digital media and advertising. This continuous learning mindset allows me to offer timely, relevant solutions to my clients.

Discuss utilizing Spotify’s own marketing materials, case studies, performance reports, and data analytics to provide clients with tangible insights. Strive to tailor information based on each client’s specific marketing goals to enhance their understanding and application of Spotify's offerings.

Relate a specific experience where collaboration with other teams, such as marketing or product development, led to improved sales outcomes. Highlight the importance of sharing insights and strategies to create a holistic approach to securing client objectives.

Share your background with programmatic advertising, focusing on how you've integrated it into sales strategies. Discuss your familiarity with various platforms, your understanding of market trends, and your ability to optimize campaigns for better results.

Talk about specific KPIs you track to measure campaign success, such as return on ad spend (ROAS), engagement rates, and conversion metrics. Explain how you analyze data post-campaign to provide clients with actionable insights for future initiatives.

Express that your motivation comes from building meaningful relationships with clients, achieving sales targets, and being part of a brand with a mission as impactful as Spotify's. Discuss how helping clients succeed in their marketing objectives aligns with your professional passion.