Investor Experience Associate
About StartEngine
StartEngine is the FinTech powerhouse driving the future of fundraising and alternative investing. StartEngine was founded by Howard Marks, the co-founder of Activision (now valued at over $75B), with the goal of helping entrepreneurs achieve their dreams by removing funding barriers. Howard partnered with co-founder Ron Miller, a veteran entrepreneur and early advocate of equity crowdfunding, to build a platform that democratizes access to capital. In 2020, StartEngine welcomed Shark Tank judge and serial entrepreneur Kevin O’Leary (aka Mr. Wonderful) as Strategic Advisor and Investor. Since its inception, StartEngine has helped over 550 companies raise more than $1.1B from retail investors, with investments starting at as little as $100.
Why merely back a company when you can own a piece of it?
Do you enjoy helping others? Are you the “go to person”? Would your friends and family describe you as friendly and curious? We really should talk...
Caring about the well-being of our investors is at our core, and we want to talk to people who share our passion. Yes, we are in the finance industry, but definitely not in the old-fashioned way you might be thinking. At StartEngine, customer service is our top priority. We will teach you the industry but your unwavering dedication to customers and colleagues should come naturally.
We're looking for someone who is smart, empathetic, curious & interested in finance/investing. You're eager to join a fast growing startup and are capable of exceeding expectations.
- We will prepare you to engage with retail investors about investing. You'll learn about early stage investments, as well as gain a broader knowledge and understanding of how retail investors think and feel.
- You'll handle inbound live chats as well as email inquiries, handling interactions that can range from something as simple as an account balance inquiry to the complexity of helping execute their desired outcome.
- Your mission remains simple: provide a level of service that Investor's rave about because they feel more confident toward achieving their own financial dreams.
- Bachelors degree (recent grad/entry level included)
- You're extremely interested in the Finance/Investing world
- You're empathetic
- If two roads diverged in the woods, you'd actually take the road less traveled
- You're curious and your favorite question is "Why?"
- You can execute tasks/projects and achieve results (You get stuff done!)
- 100% covered Medical/Dental/Vision - pick your own plan
- Generous Equity package
- Unlimited PTO and sick days
- Paid WeWork Usage (optional)
- 100% Remote
- Team Off-sites
- Paid Maternity/Paternity leave
- Team Happy Hours
- 401K program
- Flexible hours
- Be part of one of the fastest growing parts of the FinTech Industry
- A chance to work with a highly profitable and rapidly expanding startup (not VC funded)
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As an Investor Experience Associate at StartEngine, you'll be stepping into a role that’s all about connecting with people and transforming their investing journey. StartEngine is not just another finance company; we are a FinTech powerhouse shaking up the world of fundraising and alternative investing. With our roots stemming from the vision of Howard Marks, co-founder of Activision, we have set out to democratize access to capital and support ambitious entrepreneurs. In this position, you'll be at the forefront of helping retail investors navigate their investing paths, whether they’re curious about how to get started or seeking guidance on specific transactions. Your day-to-day will involve engaging with our valued investors through live chats and emails, addressing a spectrum of inquiries from account balances to intricate investment strategies. At StartEngine, empathy, curiosity, and a genuine passion for finance are at the heart of what we do. We believe that by providing exceptional service, we empower our investors to achieve their financial dreams with confidence and clarity. You don’t need to be a finance expert to join us; just bring your enthusiasm for learning and your dedication to supporting others. The perks are pretty awesome too! You’ll enjoy flexible hours, unlimited PTO, and even a generous equity package. So, if you’re ready to be part of something big and help redefine the industry, we can’t wait to meet you!
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Our mission is to empower 5,000 companies to raise capital and create 1 million jobs in the next 5 years.
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