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Billing engineer

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Supabase is an Open Source and fully remote company building a Postgres Developer Platform.

We are looking for a Billing Engineer with hands-on experience working with billing systems that thrives in a cross-functional environment. Besides working on billing and collaborating with many teams, you are encouraged to bring in your ideas to further drive revenue and growth.

As part of our billing team, you’ll play a key role in shaping our billing system alongside dunning, fraud prevention, service restrictions, growth and revenue operations. If you consider billing as a product and want to help us take our billing system to the next level, we’d love to hear from you!

You will:

Contribute to the design and development of our Billing system, ensuring accessibility, transparency, speed, and predictability for an exceptional user experience
Collaborate with product teams to meet their billing requirements and help figure out pricing
Improve usage insights for both users and our success/support/product teams
Enhance our dunning process to decrease payment short-fall
Build and refine systems to detect and prevent fraud
Support our customers and find ways to reduce support load by optimizing usage insights or self-serve capabilities
Implement timely usage/budget notifications and better cost control for customers

You have:

Experience with billing systems. You have hands-on experience working with billing systems, possessing a deep understanding of billing concepts, workflows, and best practices.
Experience managing yourself. You will have the autonomy and responsibility to own and drive the billing infrastructure. We need someone who is self-motivated, organized, and can effectively prioritize tasks, managing their own workflow to deliver high-quality results independently.
Full-Stack experience (ideally, with Typescript). You thrive in a cross-functional environment, navigating the realms of backend, frontend, data engineering, operations, sales, and growth, ensuring seamless integration of billing as a critical, cross-cutting concern.

We offer:

100% remote work from anywhere in the world. No location-based adjustment to your salary.
Autonomous work. We work collaboratively on projects, but you set your own pace.
Health, Vision and Dental benefits. Supabase covers 100% of the cost for employees and 80% for dependants
Generous Tech Allowance for any office setup you need
Annual Education Allowance
Annually run off-sites.

About the team

We're a startup. It's unstructured.
Collectively founded more than 30 startups.
Globally distributed team with more than 30 different nationalities.
We deeply believe in the efficacy of collaborative open source. We support existing communities and tools, rather than building "yet another xx".
We "dogfood" everything. If you use it in your project, we use it in Supabase.

Process

The entire process is fully remote and all communication will happen over email or via video chat.
Once you've submitted your application, the team will review your submission and may reach out for a short screening interview over a video call.
If you pass the screen you will be invited to up to four follow-up interviews.
The calls:
- usually take between 20-45 minutes each depending on the interviewer.
- most of the time, are all 1:1.
- will be with the founders, a member of either the growth or engineering team (depending on the role) and usually one other person from your immediate team or function.
Once the interviews are over, the team will meet to discuss several roles and candidates and may:
- ask one or two follow-up questions over email or a quick call.
- go directly to making an offer.

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What You Should Know About Billing engineer, Supabase

At Supabase, we're excited to expand our team with a skilled Billing Engineer who has hands-on experience working with billing systems. Our company is fully remote and embraces a culture of innovation and collaboration. In this role, you will not only handle crucial billing tasks but also work closely with different teams to enhance our billing systems and drive revenue growth. Imagine designing a billing experience that is not only efficient but also customer-friendly. Your contributions will span the design and development of our billing platform, ensuring it is user-centric and offers clarity and speed. You'll collaborate with product teams to address their billing needs and determine pricing strategies. Another exciting aspect of this role involves improving user insights to empower both customers and our internal teams. With a mission to reduce payment shortfalls, you'll get to refine our dunning processes while implementing robust fraud detection measures. This position requires a self-driven individual with full-stack experience, ideally in Typescript, who can navigate across the various elements of the tech stack and drive initiatives independently. If you believe billing is a product that should continuously evolve, then we'd love to hear from you. Join Supabase and be part of a global team where your ideas can truly make a difference!

Frequently Asked Questions (FAQs) for Billing engineer Role at Supabase

What are the responsibilities of a Billing Engineer at Supabase?

As a Billing Engineer at Supabase, your responsibilities will include designing and developing a user-friendly billing system, collaborating with various product teams to identify their billing needs, and optimizing the dunning processes to minimize payment shortfalls. You will also focus on fraud prevention and enhance customer support capabilities by improving usage insights.