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Director of Sales Enablement

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 


With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.


Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 


Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.


This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.


The Director of Sales Enablement at Sword Health will lead the strategic development and execution of comprehensive sales enablement programs. This role is pivotal in equipping the commercial team with the tools, resources, and training necessary to enhance their effectiveness, shorten ramp time, and consistently achieve or surpass company goals.. The Director of Enablement will drive initiatives that unify global best practices, improve messaging accuracy, and support successful commercial methodologies across the organization, including hiring, development, sales, customer success, and channel management.



What you'll be doing:
  • Lead the design and implementation of advanced training programs tailored to address specific knowledge and performance gaps within the commercial team, including Sales, Customer Success, and Channel Management..
  • Develop and execute a cohesive strategy for enablement, ensuring alignment with global best practices in positioning Sword Health throughout the sales and customer lifecycle process.
  • Oversee the onboarding process for new hires, ensuring they are fully integrated and equipped with the necessary tools and knowledge.
  • Collaborate with Commercial leadership to create and manage sales enablement projects, such as playbooks for managers, training tracks, and certification programs.
  • Analyze and track performance metrics to assess the effectiveness of enablement initiatives, making data-driven adjustments as needed.
  • Serve as a key liaison between Commercial teams and other departments, fostering cross-functional collaboration to enhance overall sales performance.


What you need to have:
  • 10+ years of experience in sales enablement, enterprise sales management, or a related field, with a proven track record of managing and delivering successful enablement projects from inception to completion.
  • Expertise in designing and implementing sales training programs that drive measurable improvements in sales readiness and performance.
  • Strong understanding of the enterprise sales cycle, including common challenges and best practices.
  • Exceptional communication, presentation, and interpersonal skills, with the ability to influence and build relationships across all levels of the organization.
  • Proven ability to analyze performance data and translate insights into actionable strategies.
  • Demonstrated experience in leading cross-functional teams and driving collaboration across departments to achieve sales objectives.


What we would love to see:
  • Experience working with AI-driven tools and platforms to enhance sales enablement strategies.
  • A background in global sales enablement, with a focus on supporting sales teams across multiple regions or countries.



US - Sword Benefits & Perks:


• Comprehensive health, dental and vision insurance*

• Equity shares*

• Discretionary PTO plan*

• Parental leave*

• 401(k)

• Flexible working hours

• Remote-first company

• Paid company holidays

• Free digital therapist for you and your family

*Eligibility: Full-time employees regularly working 25+ hours per week


*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.



SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

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CEO of Sword Health
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Virgilio Bento
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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Director of Sales Enablement, Sword Health

Join Sword Health as the Director of Sales Enablement and become a pivotal part of our mission to free two billion people from pain! Based in Chicago, this role is an incredible opportunity for anyone passionate about enhancing sales effectiveness through innovative training and support. At Sword Health, we're transforming the healthcare landscape with our cutting-edge technology, and we're currently experiencing rapid growth. As the Director of Sales Enablement, you'll lead strategic initiatives that empower our commercial team to achieve ambitious goals while protecting the values we've built our reputation on. Your role will involve creating tailored training programs that address knowledge gaps and drive sales readiness across Sales, Customer Success, and Channel Management. You'll also collaborate with Commercial leadership to develop training materials, track performance metrics, and foster a collaborative environment that drives results. With your extensive experience in sales enablement and a knack for connecting with various teams, you'll help ensure our new hires are set up for success right from the start. This is your chance to make a sizeable impact within a company recognized as one of the best startup employers. If you're ready to be part of our journey in building a pain-free world, we can't wait to learn more about what you bring to Sword Health!

Frequently Asked Questions (FAQs) for Director of Sales Enablement Role at Sword Health
What qualifications are needed for the Director of Sales Enablement position at Sword Health?

To qualify for the Director of Sales Enablement role at Sword Health, candidates should have over 10 years of experience in sales enablement or enterprise sales management. A proven track record of managing successful enablement projects, strong communication skills, and ability to analyze performance data are crucial qualifications for this position.

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What unique aspects does Sword Health offer in its workplace culture for the Director of Sales Enablement role?

At Sword Health, the workplace culture emphasizes mission-driven values, including a focus on doing it for the patients, and delivering more than expected. As a recognized Forbes Best Startup Employer, Sword fosters an environment that supports growth, collaboration, and innovation while encouraging employees to make a significant impact.

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What tools and platforms are utilized in the sales enablement strategy at Sword Health?

The sales enablement strategy at Sword Health involves utilizing AI-driven tools and platforms that enhance training programs and sales processes. This not only drives measurable improvements in sales readiness but also allows the commercial team to stay updated with global best practices and methodologies.

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Common Interview Questions for Director of Sales Enablement
What experience do you have in designing sales training programs?

In answering this question, highlight past experiences where you've successfully designed and implemented training programs. Discuss the methodologies you used, the outcomes of the programs, and any measurable improvements in sales performance that resulted.

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Can you describe a time when you had to analyze performance data to inform your sales enablement strategy?

To answer this question, provide a specific example where you analyzed factors such as sales performance metrics or trainee feedback to adjust your strategy. Focus on how this analysis led to significant changes or improvements in the enablement process.

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How would you ensure alignment of sales strategies across different regions?

Discuss your understanding of the global sales cycle and how you would adapt enablement strategies to align with regional differences. Emphasize collaboration with regional leaders to ensure that all strategies fit within the overarching goals of Sword Health.

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What is your approach to onboarding new sales team members?

Share your plan for an effective onboarding process, detailing the steps you would take to integrate new hires into the team and ensure they have access to necessary training materials and tools. Mention follow-up assessments to ensure their readiness.

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How do you manage collaboration between sales and other departments?

Highlight the importance of cross-departmental communication. Discuss how you would act as a liaison between sales, marketing, and product teams to ensure a unified approach towards achieving company goals.

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What type of metrics do you find most useful for assessing sales enablement effectiveness?

Explain the key metrics you would track, such as sales readiness scores, training completion rates, and performance outcomes. Discuss how these metrics can help inform training needs and adapt strategies when necessary.

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Describe a successful project you led in your previous role.

Pick a project that showcases your leadership and problem-solving skills. Provide details on the objectives, your role, the strategies implemented, and the final outcomes that demonstrate your capability as a Director of Sales Enablement.

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How do you create and maintain engagement in training sessions?

Talk about interactive and innovative training techniques you have used to keep team members engaged, such as workshops, real-life case studies, or gamification, and explain the benefits each method provides.

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In what ways can AI tools enhance sales enablement at Sword Health?

Discuss the potential of AI tools in automating training processes, personalizing learning experiences, or providing data insights that can better inform your enablement strategies for improved outcomes.

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How do you address knowledge and performance gaps within the sales team?

Outline the steps you’d take to identify gaps through assessments and feedback, then detail how you would develop targeted training to bridge these gaps effectively, ensuring that team members are consistently improving.

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Sword Health is a healthcare company that aims to free 2 billion people from pain by creating the first and only end-to-end global platform to prevent, manage, and treat pain while saving clients millions in healthcare costs.

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Full-time, remote
DATE POSTED
December 23, 2024

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