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Resilience Response and Recovery Lead

Company Description

MAKE IT AMAZING

At Sydney Airport, the future of air travel is shaped by you.

As a team, we connect the world. More than just a hub of activity and boundless energy, we’re creating a destination of amazing experiences. Like seeing wonderful moments unfold in front of you, knowing “I made that possible!”.

Dynamic. Fast-paced. We thrive in a place where fresh challenges land daily. Backed by positive and supportive team players and inspiring leaders, we adapt to change. Driven to grow. Owning every action. To do things better.

As smart, problem-solvers, we are always learning and growing. And that’s easier to do alongside passionate experts, as we collaborate across teams readily sharing our knowledge.

Each day is a new journey, as we bring an exciting vision to life. With significant capital investment in new, improved infrastructure, there’s never been a better time to expand your potential at Sydney Airport. The range of responsibilities and diverse pathways you can take on with us, are surprising.

We are SYD. United in the pride that comes with welcoming the world at Australia’s premier gateway.

Job Description

About the team and the role

This role forms part of our Aviation Operations team, reporting to the Senior Manager Operations Resilience. You will be responsible for ensuring the organisation and operation can effectively respond to incidents, minimise impact, and recover operations swiftly. This role focuses on reactive resilience, ensuring that when disruptions occur, the organisation has structured protocols, trained personnel, and the right tools to restore stability and enhance future preparedness.


In this role, you will have the opportunity to

  • Ensure seamless operational and organisational continuity
  • Orchestrate incident response and crafting recovery plans.
  • Conduct thorough post-incident debriefs and investigations.
  • Resilience metrics and performance
  • Building capabilities through training and exercises.
  • Continuously monitoring, evaluating, and enhancing processes.


About you

  • Qualifications in emergency management, business continuity or related field and/or equivalent experience in incident response, recovery planning or emergency preparedness is preferred.
  • Demonstrated experience in stakeholder management. 
  • Familiarity with regulatory compliance and resilience frameworks.
  • Demonstrated experience in developing and implementing response and recovery strategies.
  • Knowledge of incident management methodologies and business continuity planning.
  • Leadership skills and ability to coordinate response efforts.


What we offer

To find out more about the amazing work environment here at SYD, be sure to check out the Join us section of Sydney Airport’s website, where you can also see more about our flexible culture and work practices, alongside our other Employee benefits, or take a look at our LinkedIn Sydney Airport: Life page.

Make it Amazing

SYD is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including First Nations Australians, and people from culturally diverse backgrounds.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$90000K
$110000K

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What You Should Know About Resilience Response and Recovery Lead, Sydney Airport

At Sydney Airport, we are on the lookout for a dynamic Resilience Response and Recovery Lead to join our Aviation Operations team based in Mascot, Australia. This isn't just a job; it's an opportunity to shape the future of air travel and ensure seamless experiences for travelers from around the globe. In this role, you'll be pivotal in orchestrating our responses to incidents, making sure our organization is well-prepared and can bounce back quickly when disruptions occur. You’ll collaborate with passionate experts, implementing structured protocols, training personnel, and building resilience through continuous evaluation and enhancement of our processes. If you're someone who thrives in fast-paced, dynamic settings and enjoys tackling challenges head-on, then this position may be exactly what you've been waiting for! You'll conduct post-incident investigations, manage performance metrics, and elevate our incident response strategies. With a strong focus on leadership and stakeholder management, your insights will directly impact our operational continuity and effectiveness. As we expand our capabilities at Sydney Airport, there’s an exciting path ahead for those ready to make amazing things happen. Join us in fostering an environment where learning and growth are integral to our mission, and where every day presents a new journey!

Frequently Asked Questions (FAQs) for Resilience Response and Recovery Lead Role at Sydney Airport
What are the key responsibilities of a Resilience Response and Recovery Lead at Sydney Airport?

As a Resilience Response and Recovery Lead at Sydney Airport, your primary responsibilities include orchestrating incident responses, developing recovery plans, conducting thorough investigations post-incident, and building resilience capabilities through training. You will also ensure operational continuity and work on performance metrics to enhance future preparedness and response strategies.

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What qualifications do I need to apply for the Resilience Response and Recovery Lead position at Sydney Airport?

Candidates for the Resilience Response and Recovery Lead position at Sydney Airport are preferred to have qualifications in emergency management, business continuity, or a related field. Equivalent experience in incident response, recovery planning, or emergency preparedness is also highly regarded. Familiarity with resilience frameworks and regulatory compliance is essential.

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How does the Resilience Response and Recovery Lead contribute to Sydney Airport's operations?

The Resilience Response and Recovery Lead contributes significantly to Sydney Airport's operations by ensuring effective incident management and developing structured recovery protocols. This role is vital in minimizing the impact of disruptions, restoring operational stability, and continuously improving resilience strategies to enhance organizational preparedness.

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What skills are necessary for a successful Resilience Response and Recovery Lead at Sydney Airport?

Successful candidates for the Resilience Response and Recovery Lead role at Sydney Airport should possess strong leadership skills, expertise in stakeholder management, and a solid understanding of incident management methodologies. Additional vital skills include effective communication, analytical thinking, and the ability to coordinate complex response efforts efficiently.

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Can I expect training and development opportunities as a Resilience Response and Recovery Lead at Sydney Airport?

Absolutely! At Sydney Airport, we emphasize continuous learning and growth. As a Resilience Response and Recovery Lead, you will have opportunities for professional development through training exercises aimed at enhancing your skills in emergency management, incident response, and recovery planning.

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Common Interview Questions for Resilience Response and Recovery Lead
Can you explain your experience with incident management methodologies as a Resilience Response and Recovery Lead?

In responding to this question, share specific examples of incident management methodologies you've used, including how you've applied them in past roles. Highlight any frameworks you are familiar with and discuss your role in implementing or improving these methodologies at your previous positions.

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How have you handled stakeholder management during an incident response?

When answering this question, provide a detailed example of a situation where you successfully managed stakeholders during a crisis. Discuss your communication strategies, how you kept everyone informed, and the outcome of your efforts, showcasing your leadership skills and ability to coordinate effectively under pressure.

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What steps do you take to ensure operational continuity in your previous roles?

For this question, outline your approach to maintaining operational continuity. You might include your methods for creating contingency plans, training team members, and conducting drills, as well as your experience in evaluating the effectiveness of these strategies in real-world situations.

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Describe a time when you had to develop a recovery plan post-incident.

In answering this, focus on a specific incident where you played a key role in developing a recovery plan. Detail the steps you took, how you engaged with different teams, and any metrics or evaluations you used to measure the plan's success afterward.

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What tools do you find essential for effective response and recovery planning?

When responding, mention specific tools or software that you've used in the past to support incident management and recovery efforts. Include how these tools have benefited your teams and streamlined the response process, touching on their features and your personal experience with them.

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How do you assess and improve resilience metrics?

In your response, describe the process you follow to assess resilience metrics, including any key performance indicators you track. Explain how you use data analysis to improve processes and the actions you take based on these assessments to enhance organizational resilience.

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What leadership qualities do you believe are essential for the Resilience Response and Recovery Lead role?

Discuss specific leadership qualities that you think are vital for this role, such as effective communication, decisiveness, and the ability to inspire and motivate a team during challenging times. Provide examples from your own experience that demonstrate how you embody these qualities.

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How do you stay current with regulatory compliance and resilience frameworks?

Here, share your strategies for keeping up to date with regulatory compliance and resilience frameworks, including attending workshops, participating in professional networks, or following relevant publications. Discuss how this knowledge has helped you in past roles.

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Can you share an experience where you enhanced a resilience process in your organization?

Provide a specific example of a time when you identified a weakness in a resilience process and took initiatives to enhance it. Discuss the changes you implemented, the rationale behind them, and the measurable improvements that followed.

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What role does training play in your approach as a Resilience Response and Recovery Lead?

In your answer, emphasize the importance of training in ensuring preparedness and response efficacy. Share how you've developed training programs, conducted drills, or engaged staff in learning opportunities, and how these efforts have contributed to overall organizational resilience.

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Sydney Airport, founded in 1920 and headquartered in Sydney, Australia, offers both domestic and international flights.

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Full-time, on-site
DATE POSTED
April 14, 2025

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