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Senior Sales Engineer

In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. We are passionate open source enthusiasts at heart and technical problem-solvers who are innovating and delivering powerful solutions to secure cloud-native applications.


We value diverse opinions and open dialogue to spur ideas. We believe in working closely together to achieve our goals, and since our launch, we have been flexible with when and where we work. We’re an international company that understands how to cultivate a strong culture across remote teams.


And we’re a great place to work too – we’ve been named a “Best Place to Work” by Inc.,the San Francisco Business Times and the Silicon Valley Business Journal, and we won six workplace awards from Comparably this year. We have been recognized by Deloitte as one of the 500 fastest-growing organizations for the last four years.


We are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you?


In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. We are passionate open source enthusiasts at heart and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications.


We value diverse opinions and open dialogue to spur ideas. We believe in working together to achieve our goals and we pride ourselves on a flexible work culture. We're an international company that understands how to cultivate an inclusive environment across remote teams.


And we're a great place to work too – we've been named a "Best Place to Work" by Inc., the San Francisco Business Times and the Silicon Valley Business Journal, and we won six workplace awards from Comparably this year. We have been recognized by Deloitte as one of the 500 fastest-growing organizations for the last four years.


We are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you?


What you will do
  • You will report directly to the Senior Manager, Sales EngineeringGuide in-depth discovery discussions with prospective customers to understand their environment and associated needs.
  • Conduct virtual and live product demonstrations.
  • Work with teams at Sysdig to promote offerings to specific customer needs
  • Assist customers with POCs and achieve successWork with Sysdig support, customer success, and professional services teams to ensure happy Sysdig customers are power users of the product.
  • Help shape the culture and future of the Sysdig Sales Engineering organization
  • Demonstrate a understanding of the security landscape and promote the general struggles of securing cloud-native applications
  • Speak cogently about the cross-section of CNCF/OSS projects and commercial offerings
  • Be a trusted advisor to customers and prospects helping them navigate this brand new technology space


What you will bring with you
  • 8+ years technical sales experience with infrastructure, enterprise software
  • Exposure to the container ecosystem and microservices
  • Fortune 500 Customer facing experience
  • Be an optimistiic person who loves engaging with people - whether they are customers, prospects, or members of the community.
  • History of success working directly with end-users
  • World-class reliability - our customers will expect rapid responses to product questions
  • Experience balancing multiple customers while getting results quickly
  • Client management and organization/business awareness
  • Prior startup experiened
  • Command line proficiency Linux, Mac OSX
  • Experience establishing communication and engagement with clients
  • Programming/Scripting proficiency (optional, but encouraged)


What we look for
  • Containers & K8s
  • Cloud Security
  • Cloud Architecture
  • Observability & Metrics
  • Linux & OSS
  • AWS, GCP, Azure


Why work at Sysdig?
  • We're a well funded startup that already has a large enterprise customer base
  • We have an organizational focus on delivering value to customers
  • Our open source tools are widely used and loved by technologists & developers


When you join Sysdig, you can expect:
  • Great compensation package, including equity opportunities
  • An international culture with employees in more than 40 countries
  • Flexible work arrangement
  • Mental well-being support for you and your family and company-wide wellness days
  • Development opportunities




The U.S. annual on target earnings (OTE) range for this full-time position is between $188,000 and 258,500 USD/year. This range represents a combination of annual base pay and targeted commission. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education.

We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.

Some of our Hiring Managers are globally distributed, an English version of your CV will be appreciated.

Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.


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Average salary estimate

$223250 / YEARLY (est.)
min
max
$188000K
$258500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Sales Engineer, Sysdig

The Senior Sales Engineer at Sysdig is a critical role that combines technical expertise with customer engagement to drive cloud security solutions. Located flexibly in Illinois, you will work closely with the Senior Manager of Sales Engineering to dive deep into discovery sessions with prospective customers, understanding their unique environments and needs. Your responsibilities will include conducting both virtual and live product demonstrations, assisting customers with proof of concepts, and collaborating with our talented teams across support and professional services to ensure our users are delighted with the Sysdig products. We're focused on cultivating a culture where diverse opinions and open dialogue lead to innovation, making you an integral part of shaping the future of the Sales Engineering organization. You'll have the chance to demonstrate your knowledge of security challenges surrounding cloud-native applications, establishing yourself as a trusted advisor as you engage with Fortune 500 clients. With 8+ years of technical sales experience and a strong background in infrastructure and enterprise software, you’ll be instrumental in bridging the gap between Sysdig's cutting-edge solutions and our clients' needs. Join us at Sysdig, a recognized leader in cloud security solutions, and immerse yourself in a vibrant company culture that values well-being and personal development!

Frequently Asked Questions (FAQs) for Senior Sales Engineer Role at Sysdig
What responsibilities does a Senior Sales Engineer at Sysdig have?

As a Senior Sales Engineer at Sysdig, your primary responsibilities include leading discovery discussions with potential customers to identify their specific environment needs, conducting product demonstrations, and assisting with proof of concepts (POCs). You'll work closely with support, customer success, and professional services teams to ensure satisfaction and effective usage of Sysdig's products, while also shaping the culture of the Sales Engineering organization.

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What are the qualifications needed for the Senior Sales Engineer position at Sysdig?

The Senior Sales Engineer role at Sysdig requires 8+ years of technical sales experience, particularly in infrastructure and enterprise software. Familiarity with container ecosystems, cloud security, and customer-facing roles in Fortune 500 companies is essential. A proficiency in command line tools on Linux or Mac OSX, coupled with strong communication skills, is also important for securing this position.

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What skills are essential for success as a Senior Sales Engineer at Sysdig?

Success as a Senior Sales Engineer at Sysdig requires strong technical skills, particularly in cloud architecture, observability, and metrics. Additionally, an optimistic attitude toward customer engagement, a history of collaborating effectively with team members, and the ability to manage multiple client needs efficiently will greatly enhance your effectiveness in this role.

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What makes working at Sysdig a great opportunity for Senior Sales Engineers?

Sysdig is recognized as one of the best places to work, boasting a flexible work environment and a strong focus on employee well-being. The company's commitment to innovation in cloud security and rapid growth presents exciting career advancement opportunities. As part of an international team, you will gain exposure to diverse ideas and practices while contributing to meaningful cloud security solutions.

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How does Sysdig value diversity in the Senior Sales Engineer position?

Sysdig strongly values a diverse workplace, encouraging applications from individuals across various backgrounds, including women, people of color, LGBTQIA+ individuals, and veterans. The company’s inclusive culture aims to foster collaboration and innovation, making it a welcoming environment for all Sales Engineers.

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Common Interview Questions for Senior Sales Engineer
Can you describe your experience with product demonstrations as a Senior Sales Engineer?

For a Senior Sales Engineer role, it's essential to convey your ability to adapt product demonstrations to align with specific customer needs. Share examples of previous demonstrations where you successfully showcased key product features that resonated with the audience, as well as any feedback from the clients that confirmed the impact you made.

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What strategies do you use to understand customer needs in the cloud security space?

To effectively understand customer needs, prioritize conducting in-depth discovery conversations. Use open-ended questions to uncover underlying challenges and motivations behind their cloud security objectives. It's important to display empathy and a genuine interest in their situation, positioning yourself as a trusted advisor.

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How do you manage multiple client accounts while ensuring timely responses?

Effective organization and prioritization are crucial. Utilize project management tools to track client interactions and timelines. Communicating clearly regarding timeline expectations with clients is key, ensuring they feel engaged and informed. Reflection on previous multitasking experiences can also demonstrate your capability.

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What is your approach to collaborating with other technical teams at Sysdig?

Collaboration with technical teams requires strong communication skills and understanding of different perspectives. Practice proactively sharing insights from customer interactions with development teams to influence product enhancements. Describe past experiences of teamwork that improved processes or outcomes.

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Why are cloud-native applications challenging to secure, and how does Sysdig address these challenges?

Discuss the dynamic nature of cloud-native environments, which can complicate security due to rapid deployments and changing components. Explain how Sysdig’s solutions, particularly with runtime insights, provide real-time security measures and help users navigate these complexities effectively.

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How does your past experience with container ecosystems prepare you for the Senior Sales Engineer position?

Leverage your prior experience in working with container technologies, discussing the technical skills you've honed and how they can benefit Sysdig's clients. Highlight specific instances where your involvement with containers led to problem-solving and delivering value to customers.

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Can you provide an example of how you've built relationships with customers?

Talking about a specific case where nurturing a customer relationship led to significant outcomes can be illustrative. Describe how you engaged with them, understood their pain points, and followed up effectively, ultimately reinforcing trust and delivering tailored solutions.

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What methods do you use for gathering feedback from clients on product effectiveness?

Discuss using surveys, direct conversations, and monitoring customer usage patterns to gather feedback. Emphasize the importance of acting on the insights gleaned to facilitate product improvements and increased customer satisfaction.

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How do you keep your technical knowledge up to date in the rapidly changing field of cloud security?

Share your methods for staying current, such as participating in professional groups, attending industry conferences, and following thought leaders. Mention specific resources or courses that have contributed to your knowledge base and career growth.

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Why are you interested in working with Sysdig?

Express enthusiasm for Sysdig’s mission to lead in cloud security. Discuss the appeal of its culture of innovation, diversity, and flexibility, and relate it back to your own values and career aspirations, showing your alignment with their goals.

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Sysdig is a monitoring solution company based in San Francisco, California that offers visibility into cloud and container performance. We protect the build pipeline and detect and respond to runtime threats for our consumers.

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Full-time, hybrid
DATE POSTED
December 15, 2024

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