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Product Operations Manager

Note: This role is Hybrid in office 3 days per week

The Basics:

The Product Operations Manager will manage cross-functional partnerships with multiple operations teams, product, and engineering to improve the quality of our processes, products, readiness, and maturity of our product operations. 

The ideal candidate is resourceful, analytical, team-oriented and has excellent communication and organizational skills. They will come with a track record of delivering results in a fast-paced and changing business environment.  

This is an individual contributor role.

 What you’ll do:

  • Partner with our Product teams to build, manage and streamline our product management processes across our product life cycle.   
  • Understand product operations challenges, needs, and priorities to improve and simplify programs. 
  • Manage and optimize usage of the Product tech stack for roadmap planning & product feedback, as well as integrations with enterprise systems.  
  • Support our team’s collection and analysis of Product usage data.  
  • Provide clarity in ambiguous situations to ensure stakeholders are aligned with outcomes. 
  • Take a creative approach to solving problems, keeping abreast of trends and innovative technologies to optimize the function and Product team.  

We’re looking for someone with:

Education:

  • Bachelor’s degree required, or equivalent experience.  

Experience:

  • 5+ years of experience in Product Operations is preferred. 
  • Additional experience in Product Management, TechOps or Strategic Program Management would be beneficial. 
  • Proven experience in building and executing a program or operational process from the ground up, including design, planning, implementation, and continuous improvement. 
  • Experience working in the enterprise software industry preferred. 
  • Experience managing complex operational and strategic initiatives and partnering effectively on cross-functional projects. 
  • Excellent business judgment and problem-solving/analytical skills. 
  • Ability to build working relationships across all functions, with strong influencing skills.  

Other:

  • Demonstrates initiative and motivation  
  • Excellent oral and written communication skills  
  • Team player  
  • Person of high ethics and integrity  
  • Ability to work in a fast-paced, changing environment  

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit www.tanium.com and follow us on LinkedIn and X. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.  

What you’ll get

The annual base salary range for this full-time position is $85,000 to $260,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

Average salary estimate

$172500 / YEARLY (est.)
min
max
$85000K
$260000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Operations Manager, Tanium

As a Product Operations Manager at Tanium in Durham, NC, you'll have the exciting opportunity to weave together diverse operational teams, product development, and engineering efforts to elevate the quality of our product offerings. You will be responsible for forging strong partnerships across teams, ensuring that our processes are optimized and aligned with our goals. This hybrid role allows for dynamic interaction both at home and in the office—three days a week in-house—where you’ll collaborate with teams to improve our product management lifecycle. From understanding challenges to utilizing our tech stack effectively, your analytical prowess will drive simplification and improvement initiatives. By providing clarity during ambiguous situations and embracing innovative problem-solving approaches, you will empower stakeholders and expand our operational maturity. We're looking for a resourceful individual with at least 5 years of experience in Product Operations, who thrives in fast-paced environments and can demonstrate initiative, excellent communication skills, and a strong ethical foundation. If you enjoy collaborating with cross-functional teams and are excited about making a significant impact on a revolutionary real-time endpoint management platform, come join us at Tanium where your work will matter on a global scale.

Frequently Asked Questions (FAQs) for Product Operations Manager Role at Tanium
What are the responsibilities of a Product Operations Manager at Tanium?

The Product Operations Manager at Tanium is responsible for managing cross-functional partnerships, streamlining product management processes, addressing product operations challenges, optimizing the tech stack for road mapping, and providing insights from product usage data to enhance product quality and performance.

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What qualifications do I need to apply for the Product Operations Manager position at Tanium?

Candidates aspiring to become Product Operations Managers at Tanium should have at least a bachelor’s degree along with 5+ years of relevant experience in Product Operations, Product Management, or related fields. Proven capabilities in building operational processes and managing complex initiatives are essential for this role.

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How does the Product Operations Manager contribute to team success at Tanium?

The Product Operations Manager plays a pivotal role by fostering collaboration between departments, resolving product management process challenges, and ensuring alignment among stakeholders. Their insights and analyses help optimize operations, contributing directly to the effectiveness of the product team.

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What skills are important for a Product Operations Manager at Tanium?

Important skills for the Product Operations Manager at Tanium include strong analytical abilities, excellent organizational capabilities, effective communication, problem-solving expertise, and the capacity to build strong relationships within cross-functional teams.

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What is the work environment like for a Product Operations Manager at Tanium?

The work environment for a Product Operations Manager at Tanium is dynamic and hybrid, mixing in-office teamwork with remote flexibility. It is an innovative culture that emphasizes collaboration, ethics, and community engagement, where team members are encouraged to thrive.

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Common Interview Questions for Product Operations Manager
Can you describe your experience with cross-functional teams as a Product Operations Manager?

When discussing your experience, highlight specific projects where you collaborated with other departments, the challenges faced, and how you ensured alignment on goals. Illustrating concrete examples can demonstrate your ability to foster teamwork and drive results.

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How do you prioritize tasks in a hybrid work environment?

You can respond by discussing your time management strategies, such as using tools for task prioritization and communication. Emphasize your flexibility and ability to adapt to changing priorities while ensuring that key deliverables are met.

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What strategies do you use to analyze product usage data?

Discuss your approach to data analysis, such as using specific analytics tools, methodologies for gathering insights, and how you turn those insights into actionable recommendations for product or process improvements.

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How do you approach problem-solving in uncertain situations?

Explain your thought process, focusing on gathering information, involving stakeholders, and employing creative solutions. Providing examples of past experiences can illustrate your approach to complexity and uncertainty.

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What experience do you have with tool integration in product management?

Share examples of the tools you've integrated and the impact this had on the product team's efficiency. Highlight your understanding of the tech stack and how you leveraged it to streamline processes.

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What’s your philosophy on continuous improvement in operational processes?

Talk about your commitment to iterative cycles of feedback and improvement, detailing how you've applied this philosophy in past roles to enhance product processes and operations.

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Can you share a time when you had to clarify a complex situation to your team?

Offer a scenario where your communication skills helped resolve ambiguity. Focus on the steps you took to align stakeholders and clarify objectives, which illustrates your leadership and organizational skills.

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Describe a challenge you've faced while managing product operations and how you overcame it.

Be specific by describing the challenge, your approach to addressing it, and the outcome. Show how your analytical and stakeholder management skills led to a successful resolution.

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How do you maintain effective relationships with stakeholders?

Discuss your communication strategies, how you cultivate mutual respect, and the proactive efforts you make to ensure stakeholder buy-in and alignment throughout projects.

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What do you find most exciting about working in product operations?

Express your passion for the role and the impact it has on the success of products and the organization. You might point to how ongoing innovation and collaborative team efforts drive your enthusiasm for product operations.

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To be the platform that delivers manageability and security at scale for all connected devices.

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Full-time, hybrid
DATE POSTED
March 10, 2025

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