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Analytics Engineer

Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.

The Team
-> Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) – in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).

About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment.  Read more about the journey in Reid Hoffman’s words or TechCrunch article

Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously.  Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that’s just the beginning...

*We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).

Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels

The Role

We are looking for an insightful, proactive Analytics Engineer to help us in our next phase of growth. If you’re excited about building scalable analytics systems in dbt, generating business-critical insights, pursuing complex problems and influencing our strategy as we scale, then this is the role for you!

No challenge is too small -- or too large! You’ll work in our Finance team, reporting to our Analytics Lead, and with significant exposure to our COO and teams across the company, including Treasury, Operations, Data Engineering and Markets. 

The role is full-time and hybrid. We have a new office in Borough Market, London – the Finance Analytics team generally gathers in person at least two-three times a week. 

Key responsibilities

  • Architect scalable financial models in dbt, ensuring performance and reliability

  • Design and implement a robust system health framework for reliable, accurate financial data

  • Lead the strategic redesign of financial dashboards for evolving business needs and product growth

  • Become a Financial Data SME – someone who understands the in’s and out’s of our monthly numbers, and is able to proactively dig into/solve analytics issues proactively

  • Contributes to our cross-functional analytics community – e.g. by peer reviewing code or sharing knowledge at our weekly meetups, or by solving business problems from beyond the Finance function

You have:

  • 5+ years working in an analytical role at a financial institution or tech startup

  • Strong SQL skills, and able to handle large, complex data structures from multiple sources

  • Experience scaling performant and reliable analytics systems – strong preference for dbt experience; proficiency with Python or R a plus

  • Can build business intelligence dashboards with tools such as Looker or Mode

  • Able to work at pace with stakeholders 

  • Combines an eye for detail, with a pragmatic attitude to getting things done, and a ‘no task too small’ mentality 

  • The ability to work independently and balance priorities

  • The right to work in London 

Taptap Values 

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.  

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CEO of Taptap Send
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Michael Faye
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What You Should Know About Analytics Engineer, Taptap Send

Join Taptap Send as an Analytics Engineer and be part of a mission-driven team that significantly impacts the lives of immigrants by enabling them to send money home effortlessly. Based in our vibrant London office at Borough Market, you'll thrive in a dynamic environment dedicated to reducing inequity in emerging markets. As an Analytics Engineer, you'll architect scalable analytics solutions using dbt, enabling critical business insights that help shape our strategic direction. Your role will involve designing robust financial models, fostering collaborative efforts across departments, including Treasury and Operations, and leading the redesign of financial dashboards to meet our evolving business needs. Our team is a blend of top talent from prestigious organizations, where the passion for innovation and teamwork reigns. If you're excited to tackle complex problems and contribute to building reliable data systems, this is the perfect opportunity for you to leave your mark. With a mission to revolutionize financial access for populations previously left out of the digital finance landscape, Taptap Send offers you the chance to make an impact while working in a fun, fast-paced tech startup culture. Your work will not only support our operations but will also involve sharing knowledge within our diverse analytics community. So if you have a minimum of five years of analytical experience and are proficient in SQL, dbt, and building business intelligence dashboards, we want to hear from you! Join us on this exciting journey to empower individuals and transform the world of cross-border financial services.

Frequently Asked Questions (FAQs) for Analytics Engineer Role at Taptap Send
What are the responsibilities of an Analytics Engineer at Taptap Send?

As an Analytics Engineer at Taptap Send, your primary responsibilities include architecting scalable financial models in dbt, designing and implementing a system health framework for accurate financial data, and leading the strategic redesign of financial dashboards. You'll also be a subject matter expert in financial data, proactively addressing analytics challenges, and contributing to a collaborative analytics community across various departments.

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What qualifications are required for the Analytics Engineer position at Taptap Send?

To qualify for the Analytics Engineer role at Taptap Send, candidates should ideally have a minimum of five years of experience in an analytical role within a financial institution or tech startup. Strong SQL skills are essential, along with proven experience in scaling analytics systems using dbt. Familiarity with Python or R and building dashboards with tools like Looker or Mode is preferred.

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How does the Analytics Engineer collaborate with other teams at Taptap Send?

The Analytics Engineer at Taptap Send works closely with various teams, including Finance, Treasury, Operations, Data Engineering, and Markets. You'll report to the Analytics Lead and engage with stakeholders to ensure that analytics needs are met, providing insights that influence company strategy and support product growth.

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What makes the work culture at Taptap Send unique for an Analytics Engineer?

Taptap Send fosters a unique work culture characterized by its mission-driven approach and a commitment to inclusivity. As an Analytics Engineer, you'll be part of a globally diverse team, collaborating with top performers from various backgrounds. The company values creativity, proactive problem-solving, and teamwork, making it an exciting place for individuals looking to make an impact while working in a dynamic environment.

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What tools and technologies will I be using as an Analytics Engineer at Taptap Send?

In the role of Analytics Engineer at Taptap Send, you'll primarily work with dbt for building scalable analytics systems. Proficiency in SQL is crucial, as you will be handling large and complex data structures. Additionally, you'll have the opportunity to use data visualization tools such as Looker or Mode to create business intelligence dashboards.

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Common Interview Questions for Analytics Engineer
Can you explain your experience with dbt and how it relates to your work as an Analytics Engineer?

In an interview, highlight specific projects you've managed using dbt, detailing how you've implemented scalable analytics solutions. Emphasize your understanding of data transformations and your ability to ensure performance and reliability in financial models, illustrating how this aligns with Taptap Send's goals.

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How do you handle complex data structures in SQL?

When addressing this question, discuss your familiarity with optimizing SQL queries for performance. Provide examples of complex data challenges you've solved, and elaborate on your strategies for merging and aggregating data from multiple sources effectively.

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Describe a time when you had to lead a redesign of a financial dashboard.

For this question, recount a specific instance where you identified the need for a dashboard redesign. Explain your process of gathering user feedback, defining new metrics, and collaborating with stakeholders, showcasing your ability to adapt dashboards to evolving business needs.

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What strategies do you use to ensure the accuracy of financial data?

In your response, outline your methods for establishing a system health framework. Discuss regular data quality checks, validation techniques, and how you troubleshoot discrepancies in data to maintain high accuracy for business decisions.

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How do you prioritize tasks when working on multiple projects?

Share your approach to task prioritization, whether through agile methodologies or setting clear goals. Highlight your ability to balance deadlines while ensuring stakeholder needs are met, and any specific tools or techniques you employ to stay organized.

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Explain your experience with data visualization tools.

Discuss your aptitude with tools like Looker or Mode, and share examples of dashboards you've created that provided valuable insights for stakeholders. Include how your visualizations have influenced decision-making within your past roles.

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Can you give an example of a significant project where teamwork was essential?

Recount a project where collaboration was key to reaching a successful outcome. Describe your role and how you facilitated teamwork among different departments, emphasizing your communication skills and ability to integrate various viewpoints.

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How do you keep up with trends and changes in analytics and fintech?

Share your methods for staying informed, such as following industry news, participating in relevant courses, or engaging in professional networks. Highlight how these insights influence your work as an Analytics Engineer and your contribution to Taptap Send.

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What do you believe is the most challenging aspect of being an Analytics Engineer?

Discuss the complexities of data interpretation and the importance of translating data into actionable insights that impact business strategies. Share your thoughts on how overcoming these challenges plays a vital role in driving Taptap Send's mission.

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Why do you want to work at Taptap Send as an Analytics Engineer?

Express your alignment with Taptap Send's mission to reduce inequity and empower immigrants. Emphasize your passion for analytics, your desire to work in a fast-paced tech environment, and your motivation to directly impact the financial lives of users in emerging markets.

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Taptap Send is an app that helps people send money back home to Africa, Asia, and the Caribbean quickly and at very low prices. Since launching in summer 2018, we’ve already moved billions of dollars and reached hundreds of thousands of customers....

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Full-time, hybrid
DATE POSTED
April 4, 2025

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