Production Project Manager (Excel / Team Lead / SLA Coordinator)

As a Production Project Manager at TEKsystems, you will oversee all Production teams, ensuring they provide excellent support to our clients. Key responsibilities include managing Document File Housing, supporting the File Processing team with implementing project plans, identifying process improvements, and monitoring SLA risks. Your strong leadership and organizational skills will help you coordinate meetings and training sessions effectively.

To qualify for the Production Project Manager role at TEKsystems, you should be an advanced user of Microsoft Excel and have proven experience in a similar role. We’re looking for someone with strong leadership skills, excellent communication abilities, and a knack for identifying and implementing process improvements. Knowledge of SLA management and risk mitigation is also crucial.

At TEKsystems, we place a strong emphasis on professional development for our Production Project Managers. We offer comprehensive training programs, mentorship opportunities, and access to various resources that help you grow in your role. As part of our team, you’ll have ongoing opportunities to hone your skills and advance your career.

As a Production Project Manager at TEKsystems, you can expect a collaborative and dynamic work environment. This position is fully onsite in Tampa, FL, and you’ll work closely with diverse teams to achieve common goals. Our open and supportive culture encourages innovation and teamwork, providing a fantastic backdrop for your professional journey.

TEKsystems offers a competitive salary and a comprehensive benefits package for Production Project Managers, which includes medical, dental, and vision insurance, as well as a 401(k) retirement plan with pre-tax and Roth options. Additional benefits include life insurance, disability coverage, and generous time off policies, ensuring a healthy work-life balance.

When discussing your experience, highlight specific instances where you successfully led production teams, outlining how you motivated them, improved processes, and addressed challenges. Use quantifiable results to showcase your impact, such as increased efficiency or improved client satisfaction metrics.

Share a systematic approach to identifying process improvements, such as gathering team feedback, analyzing workflows, and using data-driven metrics. Discuss how you implemented changes and measured their success, emphasizing your commitment to continuous improvement as a Production Project Manager at TEKsystems.

Describe your conflict resolution style. Focus on your ability to listen to all parties, facilitate constructive conversations, and find solutions that align with team goals. Providing a specific example of a past conflict and the resolution can strengthen your answer significantly.

Discuss your experience in managing Service Level Agreements (SLAs), including how you tracked performance metrics, identified risks, and successfully mitigated potential issues. Provide specific examples of how your actions positively impacted production outcomes and client relationships.

Be prepared to discuss your level of proficiency in Excel, specifically mentioning your experience with Pivot Tables and V-Look Up functions. Illustrate how you've used these tools to analyze project data, create reports, or facilitate planning as a Production Project Manager.

In your response, outline the project's scope, your role, and the key factors that contributed to its success. Discuss teamwork, communication, and your organizational skills, emphasizing any measurable outcomes that demonstrate your effectiveness as a Production Project Manager.

Highlight your preferred communication methods, whether through regular meetings, status updates, or utilizing project management tools. Explain how you tailor your communication style to fit the audience and foster clarity and alignment among team members and clients.

Discuss how you prioritize training and development within your team, including implementing ongoing learning opportunities and encouraging skill enhancement. Emphasize your belief in empowering team members to reach their full potential.

Discuss your strategies for staying informed about current trends and best practices in production management. This could include attending conferences, reading industry publications, participating in webinars, and networking with other professionals.