Assistant Manager, Communications
A DAY IN A LIFE
As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:
● Strategizing, developing and fully executing a cohesive strategic integrated communications initiatives/campaigns to continue to grow the company's presence and positioning across the industry and key stakeholders - in a manner that is aligned to business goals for the quarter/year. This includes issues/crisis monitoring and management
● Identifying, developing and executing stakeholder engagement plans which includes but are not limited to key media and selected government agencies
● Collaborate and support cross-functionally within the marketing team, with the commercial, operations, finance and CEO Office in Teleport; as well as other Lines of Businesses under Capital A Berhad, where needed
At the start, you may experience culture shock working with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Simply put, we see everyone in this team as leaders in their own right. As a good leader, you:
● Roll up your sleeves as needed, and never delegate work that one would not be willing to do themselves
● Do what is needed to get things done, as you believe speed and quality is more important than anything else to effect change
● Over-communicate, particularly as we are all quite autonomous
● Take care of your colleagues, and treat them as you would want to be treated
● Are rigid on goals, but flexible on the details
● Are curious, take interest and have the capacity to eventually be equally knowledgeable and well versed about the company and its business - to be the subject matter expert yourself
● Take accountability and are not afraid to learn through your mistakes
● Are comfortable to be in a continuous learning and growing environment
● Are comfortable to be in a position of unknown, yet resourceful and creative to take the lead, initiative and effort to get the job done - without compromising intent.
● Have an interest in optimizing the way you work - ‘That's just how it's been done all this while' is not in your vocabulary - you embrace The Teleport Way as your culture.
These are minimum-requirement skills and a ‘must-have' for the role:
● The ability to communicate in a simple yet substantial and meaningful way: Speak and articulate clearly and write well across various formats and applications
● A simple and data-driven storyteller: Understand Teleport's story with great depth, conduct research, analyse various content and reports, have the ability to understand and articulate market, industry and financial data to help you produce quality written and presentation work products in the form of talking points, articles, opinion editorials, press release and presentation slides, among others
● Ability to meet deadlines and adapt quickly to changes, able to multitask and is unphased under pressure
● Self-starter, independent and requires minimal supervision, yet highly communicative and a team player
● Resourcefulness in finding solutions, able to think critically and analytically
● Highly proficient in English. Proficiency in Bahasa Malaysia and Mandarin is an added advantage
● Experienced in government and industry relations
● Experienced in executing communications work for a B2B company
● Degree in Business, Law, Economics, Marketing, Communication or equivalent preferred
● A minimum of 7 years of experience in a similar role
These are skills that are ‘nice-to-have' and will make you stand out in the job application:
● Knowledge and experience in cargo, e-commerce delivery business and technology
● Background in a corporate strategy team with the ability to connect that with marketing and strategic communications
Average salary estimate
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As the Assistant Manager, Communications at Teleport, you’ll dive into an exciting world of dynamic challenges and opportunities that come with being part of a start-up environment. Each day will bring a variety of tasks, from strategizing and executing cohesive communications campaigns aimed at elevating the company’s presence in the industry, to managing stakeholder engagements with key media and government agencies. You’ll work collaboratively with cross-functional teams, including marketing, commercial, operations, and finance, to ensure that all efforts align with our business goals for the quarter and year. At Teleport, we believe that everyone is a leader; this means you will need to be hands-on, ready to adapt to changes rapidly, and maintain clear and open communication. You should also be comfortable taking the initiative and working autonomously in a fast-paced environment. You'll play a crucial role in interpreting data into compelling narratives that speak to our audiences and market position. With at least 7 years of similar experience under your belt, your expertise in B2B communications, government relations, and strategic storytelling will shine through. Plus, if you possess knowledge in the cargo or e-commerce delivery sector, that would certainly enhance your fit in this role! Get ready to make a significant impact as you contribute to Teleport’s growth and success.
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