Job details

Revenue Operations Manager

About Tennr:

Today, when you go to your doctor and need to be referred to a specialist (e.g., for sleep apnea), your doctor sends a fax (yes, in 2024, 90% of provider-provider communication is a 1980s fax). These are often converted into 20+ page PDFs, with handwritten (doctor’s handwriting!) notes, in thousands of different formats. The problem is so complex that a person has to read it, type it up, and manually enter your information. Tennr built RaeLLM™ (7B—trained on 3M+ documents) to read these docs, talk to your doc to ensure nothing is missed, and text you to help schedule your appointment so you can get better, faster.

Tennr is a NYC-based tech company that launched out of Y-Combinator and is backed by Lightspeed Venture Partners, Andreessen Horowitz, Foundation Capital, The New Normal Fund, and other top investors.

Key Responsibilities

Revenue Strategy & Planning: Support the development of revenue goals, forecasts, and resource alignment to achieve overall revenue growth.
Process Optimization: Streamline the end-to-end revenue cycle, including lead management, opportunity tracking, and handoffs between teams.
CRM & System Administration: Own and manage our Hubspot instance, ensuring optimal configuration, data integrity, and workflow automation across sales, marketing, and customer success.
Data Analytics & Reporting: Manage and analyze revenue data to provide actionable insights and reports that inform business decisions. Create and maintain dashboards for KPIs such as pipeline performance, forecast accuracy, and sales efficiency reporting.
Cross-functional Collaboration: Collaborate closely with Finance, Sales, Marketing, and Post-Sales teams to ensure smooth workflows, consistency in data, and alignment on revenue processes.
Process Improvement & Automation: Continuously identify and implement opportunities for operational improvement, leveraging automation and best practices to increase efficiency and reduce friction across revenue teams.

Qualifications

3+ years of experience in Revenue Operations, Sales Operations, or related fields, ideally within a SaaS company.
Deep experience with CRM system administration (HubSpot or Salesforce), including configuration, reporting, and integration with other business systems.
Strong understanding of revenue processes, including sales, marketing, and customer success alignment.
Proficiency in data analysis, reporting, and business intelligence tools (e.g., Tableau, Power BI are a plus).
A strong understanding of Excel, including advanced formulas, pivot tables, VLOOKUP (or XLOOKUP if you are cool), and data modeling.
Ability to collaborate with cross-functional teams and communicate complex data in an understandable way.
Strong problem-solving skills, attention to detail, and the ability to execute in a fast-paced environment.
Proven track record of driving operational improvements and efficiencies through CRM and system enhancements.

Additional Info

This is an in-person role in our NYC office and reports to the Chief of Staff on the Business Operations team.

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Revenue Operations Manager, Tennr

Are you ready to make a significant impact as a Revenue Operations Manager at Tennr in New York City? Join us in revolutionizing the healthcare communication space with our innovative RaeLLM™ technology. In this role, you’ll play a crucial part in shaping our revenue strategy and planning, helping us to set ambitious revenue goals while ensuring we’re aligned with our resources to achieve meaningful growth. You will also be responsible for streamlining our entire revenue cycle, from lead management to opportunity tracking, and will take charge of our HubSpot instance, ensuring it’s configured properly and data integrity is maintained. Your analytical skills will shine here as you manage revenue data and create insightful reports that assist in strategic business decision-making. Collaboration is key, and you'll work closely with various teams like Finance, Sales, and Marketing to harmonize our revenue processes. If you’re someone with a knack for improving processes and leveraging automation to enhance operational efficiency, then this is the perfect position for you. We’re looking for someone with at least 3 years of experience in Revenue Operations or a related field—ideally within the SaaS sector—and a deep understanding of CRM system administration. If you possess strong data analysis skills and have a track record of driving operational improvements, we would love to have you on our team. Come help us grow, innovate, and improve the way healthcare providers communicate!

Frequently Asked Questions (FAQs) for Revenue Operations Manager Role at Tennr

What are the main responsibilities of a Revenue Operations Manager at Tennr?

As a Revenue Operations Manager at Tennr, you will be responsible for various key tasks, including revenue strategy development, optimizing revenue processes, managing our CRM system, and collaborating with cross-functional teams to ensure smooth workflows and data consistency. Your work will involve analyzing revenue data to create dashboards that track KPIs like pipeline performance and sales efficiency, making sure that you’re contributing to our overall revenue growth.