Studio Lead (NYC) Part-Time

As a Studio Lead (NYC) at The Class, you will be responsible for managing staff during shifts, assisting the Studio Manager with retail operations, leading workshops and events, and overseeing daily studio tasks. Your leadership skills will be critical in creating an inspiring environment where students feel welcomed and valued.

To be a successful candidate for the Studio Lead position at The Class, you should have experience in customer service, retail operations, or hospitality. Desired attributes include being detail-oriented, reliable, and having excellent communication skills. Familiarity with scheduling and payroll software, as well as a passion for wellness, will bolster your application.

The Studio Lead at The Class plays a pivotal role in maintaining a positive student experience by ensuring the studio space is welcoming, clean, and efficiently run. By providing exceptional customer service, supporting teachers and students during classes, and fostering a friendly atmosphere, the Studio Lead helps students feel valued and engaged.

The work environment for a Studio Lead (NYC) at The Class is genuinely inspiring and dynamic. You'll collaborate with a dedicated team in a fast-paced setting that values wellness and community building. It's a supportive space where creativity and initiative are encouraged, allowing you to thrive while contributing to something meaningful.

The compensation for the Studio Lead (NYC) position at The Class is $25 per hour, with the opportunity to work up to 25 hours per week. This competitive rate reflects the importance of the role within our community-focused environment.

It's essential to listen actively to the student’s concerns and understand their experience. Acknowledge their feelings, provide reassurance, and address the issue calmly and efficiently. Your goal is to resolve the issue while ensuring they feel valued and supported.

In your answer, highlight an experience where you successfully motivated your team during a busy shift or event. Discuss the strategies you employed to maintain focus, support team members, and ensure tasks were completed effectively despite the pressure.

Acknowledge the unique skills each team member brings and create an inclusive environment that encourages open communication. Regularly check in with your team, celebrate successes, and emphasize collaboration, while being mindful and respectful of different backgrounds and perspectives.

I prioritize tasks by first identifying what is urgent and essential for student satisfaction and safety, followed by supporting team members in their roles. Using checklists can help in organizing tasks and delegating effectively, maintaining a smooth workflow throughout the shift.

Share your personal journey with wellness and how it aligns with The Class’s values. Whether it’s through fitness, mindfulness, or community engagement, explain how your passion translates into your work and how you can inspire others to embrace a wellness-centered approach.

Providing mentorship is key. I would ensure they understood their responsibilities and the studio's culture, offer training on essential tasks, and create a supportive atmosphere where they feel comfortable asking questions as they settle into their new role.

Regular cleaning and organization, along with personal touches like music and decor, contribute to the studio’s atmosphere. I would also get feedback from both staff and students to find ways we can elevate the experience, ensuring a harmonious and engaging environment.

Detail your relevant experience in retail operations, focusing on inventory management, customer service, and driving sales. Share how you can apply this to enhance The Class’s retail space, ensuring effective operations that support the overall studio experience.

I would first assess each individual’s needs and preferences while consulting with the team. It’s important to communicate openly and find a fair solution, such as adjusting shifts or offering alternatives that accommodate everyone involved.

Key qualities include outstanding communication skills, leadership, a passion for wellness, problem-solving abilities, and a knack for organization. A successful Studio Lead is adaptable and can effectively motivate the team, ensuring a positive experience for all students.