Sales Development Associate

About The Princeton Review: The Princeton Review is a leading tutoring, test prep and college admission services company. Every year, it helps millions of college and graduate school-bound students achieve their education and career goals through online and in person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. Its Tutor.com brand is the largest online tutoring service with a community of more than 3,000 expert tutors and 22 million one-to-one tutoring sessions completed. The Princeton Review is headquartered in New York, NY. For more information, visit PrincetonReview.com. Follow the company on Twitter @ThePrincetonRev. The Princeton Review is not affiliated with Princeton University.

Summary of Position: A Sales Development Associate is the liaison between the potential customer and The Princeton Review. In this role you will be part of an elite team of top-notch professionals where student success is at the heart of everything we do. It will be your job to qualify prospects and students by telephone, email, and text. Once qualified, these leads will be passed to a dedicated Inside Sales Advisor who will in turn earn their business. The ideal candidate must possess the ability to learn quickly and communicate effectively with prospects and other members of the Enrollment Center.

Responsibilities:

• Liaison between our prospective students and The Princeton Review sales team
• Determine where student is in their admissions timeline and discover solutions to support the customer with a fundamental understanding the suite of our programs
• Support the sales team by connecting with students who have accessed our resources or attended our events and set appointments with qualified potential customers to a dedicated Inside Sales Advisor
• Keep an organized pipeline of students through the use of our customer relationship management systems
• Provide daily, weekly and monthly reporting to Vice President of Inside Sales regarding the progress of our leads
• Communicate professionally and efficiently with our Inside Sales Advisors to best serve our customers
• Undertake other duties as assigned, showcasing flexibility and readiness to contribute to the overall success of the team.

Education, Background, Experience & Qualifications:  

• Bachelor's Degree preferred
• 3-6 months B2B or direct-to-consumer sales experience
• Able to work an 8-hour shift between the hours of 9am-10pm Eastern Time. Should be available to work some weekend days each month.
• Friendly and energetic personality with the ability to quickly develop trust, rapport, and strong relationships.
• Willingness to learn and adapt quickly with the drive to perform and excel.
• A highly competitive nature with demonstrated success exceeding sales goals.
• Outstanding telephone and/or written skills with expertise in effective listening, communication, probing, and problem resolution.
• Above-average computer skills. Experience with salesforce.com a plus
• Above-average organizational skills: should be able to balance a large sales pipeline, outbound calls, follow-up tasks, and weekly team meetings.
• No qualms starting conversations with people you don’t know
• Additionally, the ability to manage your own time and work remotely from your manager, teammates, and clients
• An ethic of personal responsibility; a need to hold yourself accountable on behalf of a team
• Experience in test preparation, academic support, or admissions a plus

Compensation: $15.60 - $20.27 per hour plus uncapped commission. Sales Development Representatives are paid a spiff per qualified lead. Commissions are paid monthly. Role is overtime eligible, and overtime may be offered based on the needs of the business.

The Company also provides eligible employees with a variety of benefit programs, generally including health, dental, and vision insurance, flexible spending accounts, health savings accounts, 401k plan with company match, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work

Please note that the above-referenced position can be performed anywhere in the United States except in the following states: Arkansas, Idaho, Mississippi, North Dakota, Rhode Island, South Dakota and Wyoming.

The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions.

The Princeton Review is a drug free workplace.

This application window is anticipated to close in 30 days

Pursuant to, and consistent with, any applicable state or local laws, such as the Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, New York City Fair Chance Act, Philadelphia’s Fair Chance Hiring Law, and San Francisco Fair Chance Ordinance, [The Princeton Review or Tutor.com as appropriate] will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.