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Seasonal Event Support

Who We Are:

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org.

Posting Information:

Salary/Hourly Rate: $17 - $20/hour

Hours per week: 8

Job Classification: Nonexempt, Limited-term

Job Type: Onsite 

Duration: 5/15/25 - 9/21/25

Location: Long Hill, Beverly, MA 

What You’ll Do:

Your Impact:

Our seasonal Event Staff play an integral role in ensuring that our visitors enjoy our extraordinary places. With the change to warmer temperatures, we experience an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties. Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special.

The Role:

As the Seasonal Event Support, you will play a crucial role in representing the venue during weddings and events, supporting the Event Assistant in providing superior customer service to clients, guests, and vendors, and ensuring regulation rules and standards are maintained for the protection of the Long Hill house and gardens throughout the event. 

The ideal candidate will be a team player with a positive attitude, excellent communication skills and a passion for creating memorable experiences.  

This is a great job for someone with weekend availability, and perfect for a student or other professional seeking extra part-time hours. The main events season is from May to September and hours are based on events scheduled, primarily Friday-Sunday 7:00PM-11:30PM 

Specifically, you’ll:

  • Support the Event Assistant in monitoring during the event and closing up the property at the end of the event.
  • Attend any problems or complaints that may arise during the event.   
  • Professionally and kindly ensure policies are being followed by clients, guests, and vendors.   
  • Understand that the protection of the Long Hill historic house and gardens is of the outmost importance.   
  • Monitor accessibility and safeguard the historic house during the event.  
  • Monitor event activities and decibel levels throughout the event to ensure compliance with venue policies and procedures.   
  • Maintain restroom supplies, cleanliness, and function throughout the event.  
  • Manage lights in the tent as needed, turn on lights for pergola, walkways, and parking lot at dusk.   
  • Assist with the clean-up and restoration of the property at the event’s conclusion, ensuring timely end of event in keeping with contract agreements.   
  • Make sure wedding rooms are cleared of personal belongings and keep track of any items left behind and stored for pick up the next day.   

This is a limited-term, nonexempt position (8 hours/week) reporting directly to the Engagement Manager.

What You’ll Need:

Skills and Experience

Required:

  • Availability to work weekend evenings/nights, and holidays, and access to reliable transportation is required.
  • Must be mature, responsible, and professional in high-energy event environments.
  • Strong conflict resolution skills and the ability to handle challenging situations with diplomacy and composure.
  • Comfortable addressing and de-escalating issues that may arise with intoxicated guests, especially during late-night hours.
  • Excellent communication and interpersonal skills to interact with guests, vendors, and event staff effectively.
  • Ability to enforce event policies while maintaining a courteous and customer-focused approach.
  • Able to withstand the physical demands, including bending, walking, constantly moving, and the ability to stand for 8-10 hours in outdoor conditions. 
  • Able to lift 60 lbs
  • Previous experience in event support, security, hospitality, or customer service is a plus.
  • Must be 18+ years of age

Preferred:

  • 21+ years of age
  • Previous experience with event security, ushering, and crowd-control support

Eligibility Criteria:

  • Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment. 
  • A satisfactory criminal background (CORI) check.
  • Must be 18+ years of age, 21+ preferred

Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.

Questions? Contact our People team at people@thetrustees.org!

Your Benefits:

  • Sick Time: 40 hours of paid sick time upfront. 
  • Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.   
  • Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.  

Equal Opportunity and Diversity:

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.

The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are committed to creating an inclusive and accessible work environment. To request reasonable accommodations during the application or interview process, please contact us at people@thetrustees.org.

Average salary estimate

$38400 / YEARLY (est.)
min
max
$35200K
$41600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Seasonal Event Support, The Trustees of Reservations

Join The Trustees as a Seasonal Event Support member and make a difference in the lives of visitors exploring our beautiful properties! At The Trustees, founded in 1891, we are dedicated to preserving scenic and historic sites across Massachusetts. As a Seasonal Event Support staff member, you'll play a vital role in managing various events, especially weddings, ensuring that every visitor's experience is special and memorable. Your responsibilities will include assisting the Event Assistant in overseeing events, handling guest inquiries, maintaining event compliance, and supporting the beloved Long Hill house and gardens. Ideal candidates should be enthusiastic team players, ready to bring a positive attitude and excellent communication skills! This position typically offers part-time hours on weekends, with a primary focus on Friday through Sunday evenings during the peak season from May to September. If you love working in dynamic settings and have the stamina to stand for hours while engaging with guests, this could be the perfect part-time opportunity for you. The perfect candidate will have experience in hospitality or customer service, demonstrating strong conflict resolution skills. You'll gain fabulous experience in a joyous environment while contributing to our mission of making extraordinary places accessible for everyone to enjoy. If you're looking for a summer gig that blends productivity with enjoyment, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Seasonal Event Support Role at The Trustees of Reservations
What are the primary responsibilities of a Seasonal Event Support at The Trustees?

As a Seasonal Event Support at The Trustees, your main responsibilities involve assisting in coordinating events, managing guests, and ensuring that the venue policies are upheld. You'll support the Event Assistant in overseeing the event smoothly while monitoring guest behavior, ensuring the protection of Long Hill's historic property, and addressing any issues promptly and professionally.

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What qualifications do I need to become a Seasonal Event Support at The Trustees?

To qualify for the Seasonal Event Support role at The Trustees, candidates must be at least 18 years old, possess excellent communication skills, and be able to work weekend evenings and holidays. While previous experience in event support or customer service is preferred, it's not mandatory. The Trustees value enthusiasm and a team-player attitude just as much!

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What is the work environment like for Seasonal Event Support at The Trustees?

The work environment for Seasonal Event Support at The Trustees is dynamic and vibrant, filled with opportunities to interact with diverse guests and engage in exciting events. You'll be outdoors, ensuring everyone enjoys our beautiful Long Hill property while contributing to a collaborative and friendly team atmosphere.

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What are the main hours for Seasonal Event Support at The Trustees?

Seasonal Event Support hours at The Trustees primarily range from Friday to Sunday evenings, specifically during the peak events season which lasts from May to September. Expect to work 8 hours per week, generally during late hours as events typically run from 7:00 PM to 11:30 PM.

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Are there any specific skills required to excel as a Seasonal Event Support at The Trustees?

Yes, to excel as a Seasonal Event Support at The Trustees, candidates should have strong communication, conflict resolution, and customer service skills. The ability to manage challenging situations with professionalism, particularly when dealing with intoxicated guests, is crucial to ensuring a safe and enjoyable event atmosphere.

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Common Interview Questions for Seasonal Event Support
How would you handle a conflict between guests during an event?

To handle conflicts between guests effectively, I would first listen to both parties to understand their perspectives. Then, I would calmly mediate the situation by suggesting solutions while ensuring adherence to venue policies. My goal would be to resolve the matter discreetly and professionally to maintain a peaceful atmosphere for all guests.

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What strategies do you employ to maintain a positive environment during events?

To maintain a positive environment during events, I focus on proactive communication with guests, ensuring they feel welcomed and valued. I continuously monitor activities and address any issues promptly while promoting a friendly and enjoyable atmosphere. Staying alert and approachable helps in fostering a sense of community among guests.

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Can you provide an example of a time you resolved an issue under pressure?

In a previous role, there was a situation where a vendor was late for setup, threatening the event timeline. I quickly contacted alternative vendors and communicated with the event organizer. By staying calm and solution-oriented, I managed to rectify the situation, ensuring everything started on time while keeping guests informed of minimal changes.

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Why do you want to work as Seasonal Event Support at The Trustees?

I wish to work as Seasonal Event Support at The Trustees because I’m passionate about nature and community engagement. The opportunity to contribute to conserving historic properties and making them accessible for visitors excites me. I believe that every event is a unique experience, and I would love to play a part in making it special.

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What would you do if you noticed safety concerns at an event?

If I noticed safety concerns, my first step would be to assess the situation and take immediate action to address it, ensuring the safety of guests. This could involve notifying the appropriate staff while gently guiding guests away from the hazard. Ensuring the property remains safe is always a priority.

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How do you plan to ensure compliance with event policies?

To ensure compliance with event policies, I intend to be well-versed in all venue rules and regulations. I will communicate these policies clearly to guests before the event and remind them in a courteous manner if necessary. By being approachable and understanding, I can reinforce compliance while maintaining a positive guest experience.

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How would you manage your time during a busy event with multiple tasks?

During a busy event, I would prioritize my tasks by focusing on the most pressing needs first, such as guest safety and compliance with venue policies. Prioritizing responsibilities and communicating effectively with teammates allows for efficient multitasking while ensuring all guests have a pleasant experience.

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What does excellent customer service mean to you in this role?

To me, excellent customer service in this role means going above and beyond to ensure each guest feels valued and attended to. It involves being attentive to their needs, addressing concerns swiftly, and creating a welcoming environment where they can fully enjoy their experience at The Trustees.

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What physical demands are you prepared to meet for the Seasonal Event Support role?

I am fully prepared to meet the physical demands of the Seasonal Event Support role, including standing for long periods, moving throughout the venue, and managing various tasks that may require lifting and organizing supplies. I understand the nature of the role involves outdoor conditions and am ready to adapt accordingly.

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How do you think your previous experiences have prepared you for this job?

My previous experiences in customer service and event support have equipped me with valuable skills in communication, problem-solving, and teamwork. I’ve learned how to thrive in high-pressure situations, ensuring guest satisfaction while effectively managing demands, which directly translates to the Seasonal Event Support position.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

As a steward of distinctive and dynamic places of both historic and cultural value, The Trustees is the nation’s first and Massachusetts’ largest preservation and conservation nonprofit, and its landscapes and landmarks continue to inspire discuss...

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Part-time, on-site
DATE POSTED
April 19, 2025

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