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Head of CoCounsel Platform, Product Management

The Head of CoCounsel Platform, Product Management owns the end-to-end product lifecycle for our CoCounsel Legal AI Platform. CoCounsel is a trusted generative AI assistant for legal professionals, working alongside lawyers as a member of the team, completing legal tasks at high quality and superhuman speed. The Head of CoCounsel Platform will scale this transformative product to a pervasive presence across our legal products, a global platform and ecosystem driving partnership with our customers and standardizing the creation of efficient, high-quality generative AI skills across the legal product and technology teams in Thomson Reuters. The legal market is prime for disruption with the advancements in generative AI. We need a leader of leaders to take our take our legal solutions to the next level.About the RoleIn this opportunity as Head of CoCounsel Platform, Product Management, you will be responsible for:• Developing and executing the vision, strategy, and roadmap for the CoCounsel Assistant as an external platform• Integrating the CoCounsel Assistant across our legal products to deliver customer value and adoption• Partnering with technology to deliver an internal platform for the rapid development of high-quality AI solutions and skills.• Leading a highly skilled team of product managers and product owners• Closely partnering with leaders in our content and technology teams to ensure high levels of product quality and speed-to-market and our proposition, go-to-market and professional services organizations to ensure the commercial success of our products• Engaging with customers to meet and anticipate their needs• Enabling the internationalization of the CoCounsel AssistantResponsibilities• Owns Cocounsel platform product management process from concept to design, testing, forecast, promotion, support, and redeployment• Sets long-term product strategy, roadmap and delivery plan for CoCounsel platform, continuously raising the bar on innovative solutions to solve customers’ problems• Champions the needs of customers globally and understands local needs• Provides leadership and direction for experienced, global teams under their direct and indirect authority• Persuades senior executives and other internal and external stakeholders to gain wide acceptance of the strategy; relentlessly prioritizes to drive value for customers and TR, ensures that priorities and tests tie to the overall business strategy• Leads business case creation for product investments and monitoring and reporting on financial and operational results• Makes commercially smart decisions that drive the best possible financial and operational results• Develops strong cross-functional relationships (with tech development, customer experience design, marketing, etc.) to deliver high-value products to TR customers• Matures the Product Management practice within our organization and across Thomson Reuters as a whole• Conducts global market landscape research and analysis to identify new technology trends and opportunities for Thomson Reuters to compete and create value for customers• Represents Thomson Reuters to external industry and customer groups, including in presentations and demonstrationsKey Deliverables• Delivery of high-quality, high impact platform capabilities, products and services in partnership with technology, content, etc. with a focus on continuous improvements in the agile development process• Product vision and roadmap - outlines the path towards achieving growth objectives including revenue, profit, market share, and return on investment for all business channels and key customers, in short and long term• Value articulation for new products and enhancements in collaboration with sub-segments and marketingAbout YouYou are a fit for the role of Head of CoCounsel Platform, Product Management if your background includes:• Bachelor's degree in Computer Science, Engineering, or related field. Master’s degree preferred• Exposure to technical, product & customer market operation roles, with a strong analytical & quantitative background• 10+ years of experience in product management, with at least 5 years in a leadership role• Proven track record of successfully developing and launching platform products• Strong understanding of platform business models, API ecosystems, and developer communities• Proven capability to build vision, develop strategic plans, set direction and accelerate change needed to impact results• Previous experience with managing cloud-based technology solutions and advanced technologies like AI• Knowledge of scaled Agile methodology and experience leading platform transformation• Clear and concise communicator who can excite and motivate teams internally and drive alignment, trust, influence and buy-in with a wide range of internal and external audiences• Strengths in collaborating with and leaning into marketing and customer market development; comfortable with going deep into critical technology decisions• Highly skilled at relentlessly prioritizing to drive customer market value while balancing key stakeholder input• Highly skilled at ensuring delivery teams have complete, high-quality requirements, including business, functional, and technical voices and effective, iterative testing cycles to support high-quality software delivery• Highly accountable, efficient, and results-oriented; operating with extreme ownership to drive a sense of urgency without losing sight of the long-term vision.• Experience driving innovation and applying lean startup principles in the enterprise is a plus• Ability to thrive in and navigate global matrixed organization#LI-LG1What's in it For You?You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The location(s) for this role include one or more of the following metro locations: Los Angeles, New York City, San Francisco, Washington, DC. The base compensation range for the role in any of those locations is $264,000 - $396,000. The location(s) for this role include one or more of the following states: CA, CO, CT, IL, NV, TX, WA and/or remote. The base compensation range for the role in any of those locations is $264,000 - $396,000. The location(s) for this role include one or more of the following states: KS, MI, MN, NY, VA. The base compensation range for the role in any of those locations is $264,000 - $396,000. The base compensation range in other locations may vary. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.AccessibilityAs a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.Protect yourself from fraudulent job postings click here to know more.More information about Thomson Reuters can be found on https://thomsonreuters.com.
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What You Should Know About Head of CoCounsel Platform, Product Management, Thomson Reuters

If you're looking for an exciting leadership opportunity, the Head of CoCounsel Platform, Product Management at Thomson Reuters in Frisco, TX, might just be the perfect fit for you! In this innovative role, you'll own the entire product lifecycle of the CoCounsel Legal AI Platform, which serves as a trusted generative AI assistant for legal professionals, working side-by-side with lawyers to tackle legal tasks with exceptional quality and speed. Your mission? To scale this groundbreaking product across our legal offerings and create a global ecosystem that drives customer partnerships while standardizing high-quality AI skills across the legal tech landscape. You'll be responsible for developing and executing the vision and strategy of the CoCounsel Assistant, integrating it within our legal products, and ensuring our solutions meet the evolving needs of our customers. You’ll lead an accomplished team of product managers and owners, collaborating closely with technology, content, marketing, and professional services to ensure our products achieve commercial success. This is an opportunity to engage with customers globally to anticipate their needs while leading the transformation of legal solutions within a rapidly changing market. With a focus on continuous improvement, strong leadership skills, and a passion for driving innovation in the AI space, you'll play a pivotal role in shaping the future of legal technology at Thomson Reuters.

Frequently Asked Questions (FAQs) for Head of CoCounsel Platform, Product Management Role at Thomson Reuters
What are the responsibilities of the Head of CoCounsel Platform, Product Management at Thomson Reuters?

The Head of CoCounsel Platform, Product Management at Thomson Reuters is responsible for the end-to-end product management of the CoCounsel Legal AI Platform. This includes developing a vision and strategy, integrating the platform across legal products, leading product teams, engaging with customers, and ensuring commercial success. You'll also establish long-term product roadmaps, conduct market analysis, and foster cross-functional relationships to deliver high-quality solutions.

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What qualifications are required for the Head of CoCounsel Platform, Product Management role?

To qualify for the Head of CoCounsel Platform, Product Management position at Thomson Reuters, candidates should have a Bachelor's degree in Computer Science, Engineering, or a related field, with a Master's degree preferred. A minimum of 10 years of product management experience, including 5 years in a leadership role, along with a strong analytical background and proficiency in platform business models and advanced technologies such as AI is essential.

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How does the Head of CoCounsel Platform contribute to customer success at Thomson Reuters?

In the Head of CoCounsel Platform role at Thomson Reuters, you contribute to customer success by developing product strategies that align with customer needs, facilitating the integration of the CoCounsel Assistant within various legal products, and ensuring that the solutions provided drive tangible value for customers. Regular engagement with clients helps anticipate their requirements and refine product offerings accordingly.

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What skills will help the Head of CoCounsel Platform succeed at Thomson Reuters?

Success in the Head of CoCounsel Platform, Product Management position at Thomson Reuters requires a combination of leadership skills, strategic planning, strong communication abilities, and a deep understanding of technology and market operations. Additionally, experience with Agile methodologies, platform transformation, and collaboration across diverse teams are vital for delivering impactful legal solutions.

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What is the career growth potential for the Head of CoCounsel Platform at Thomson Reuters?

As the Head of CoCounsel Platform, Product Management at Thomson Reuters, you'll find numerous opportunities for career growth. By leading transformative initiatives and building high-quality products, you'll not only enhance your leadership experience but also have the chance to influence the future of legal technology. Your achievements can pave the way for advanced roles within the organization and even in the broader tech landscape.

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Common Interview Questions for Head of CoCounsel Platform, Product Management
How would you approach developing a product strategy for the CoCounsel Platform?

When developing a product strategy for the CoCounsel Platform, I would start by aligning with stakeholders to understand their business objectives and conducting comprehensive market research to identify trends and customer needs. I would outline clear goals, determine key performance indicators, and create a roadmap that includes innovative solutions and timelines for execution.

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Can you give an example of a successful product launch you've managed?

Certainly! In my previous role, I led a team that launched a cloud-based tool that significantly improved client engagement. We conducted user testing before launch, integrated feedback into our product, and collaborated closely with marketing for a successful rollout. This resulted in a 30% adoption rate in the first quarter alone, surpassing our initial target.

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How do you prioritize competing product features?

To prioritize competing product features, I rely on a structured approach that considers customer feedback, business impact, and resource availability. I use a scoring system to assess features against predefined criteria such as customer demand, potential revenue impact, and alignment with our strategic goals, allowing me to make data-driven decisions.

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What is your experience with Agile methodologies?

I have extensive experience leading teams using Agile methodologies, specifically Scrum and Kanban. I find that these frameworks encourage iterative development, foster collaboration, and enhance flexibility, enabling us to adapt quickly to changing customer needs and market dynamics.

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Explain how you would handle a situation where stakeholders disagree on a product feature.

In the case of stakeholder disagreement on a product feature, I would facilitate a discussion to understand each perspective, focusing on the underlying needs driving their opinions. I’d encourage collaborative problem-solving by exploring compromise solutions that align with our overall product strategy while keeping the best interests of our customers at the forefront.

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How do you measure the success of a product post-launch?

Post-launch success is evaluated through specific key performance indicators such as user adoption rates, customer satisfaction scores, revenue generated, and feedback on product performance. Additionally, I would conduct customer interviews and collect usage analytics to gather insights and inform any necessary adjustments for continuous improvement.

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Describe a challenging project you managed and how you overcame obstacles.

One particularly challenging project involved integrating multiple systems for a complex legal application. We faced significant technical challenges; however, I organized brainstorming sessions with both my technical team and external experts to identify solutions. By iteratively testing components and maintaining open communication, we successfully launched the application on time.

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What tools do you utilize for product management?

I use a variety of tools for product management, including Jira for task management, Trello for visual project tracking, and roadmapping tools like ProductPlan. These tools help streamline workflows, facilitate collaboration, and provide clarity on project timelines and responsibilities.

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How do you ensure cross-functional collaboration in product development?

I actively promote open communication and regular meetings among cross-functional teams, fostering an environment where everyone feels empowered to voice their ideas and concerns. By using collaborative tools and setting clear objectives, I ensure that marketing, tech, content, and customer experience teams are aligned throughout the product development cycle.

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What is your vision for the CoCounsel Assistant’s future development?

My vision for the CoCounsel Assistant includes leveraging advances in machine learning and user experience design to create an even more intuitive user interface. I aim to expand its capabilities to support a broader range of legal tasks, advancing its position as an indispensable tool for legal professionals and elevating efficiency and accuracy in their workflow.

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Thomson Reuters (NYSE / TSX: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across legal, tax, accounting, compl...

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December 1, 2024

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