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Campaign Manager

About Us:

We are a dedicated influencer marketing agency specializing in TikTok campaigns. Our mission is to drive exceptional results for our clients by leveraging the power of TikTok creators and trends. We are looking for a highly organized and proactive Delivery Lead to join our Campaign Department and ensure seamless campaign execution and management.

Key Responsibilities:

  • Provide support to Campaign Managers (CMs), assisting with reviewing assets, creator lists, drafting complex emails, or joining creator calls as needed.
  • Check the Report board weekly, coordinate with CMs and ensure that reports are completed in a timely manner. Communicate with CMs on Slack, agree on timelines, and ensure that Campaign Directors (CDs) are tagged for review.
  • Regularly review Work Breakdown Structures (WBS) and boards to ensure all columns are correctly filled, with a focus on maintaining budget accuracy, especially for talent costs. A methodical and detail-oriented approach is essential.
  • Participate in the weekly Delivery call on Mondays to decide on the learning sessions for the week. Ensure that two sessions occur monthly—one global and one fun session.
  • Monitor the Agreements board daily, and proactively message relevant CMs on Slack to address any issues directly on the HubSpot Creator thread.
  • Ensure the timely upload of campaign assets to TikTok Creators Exchange Program (TTCX)
  • Support the onboarding and training of new CMs, ensuring they understand and can effectively navigate the Standard Operating Procedures (SOP) board.
  • Act as a point of escalation during client calls, providing clarity on issues and presenting well-considered solutions after discussing with the CM beforehand.
  • Update Pod metrics into the Delivery Weekly Call Agenda.
  • Identify and support the implementation of new processes to streamline and enhance campaign delivery.
  • Manage and act as a campaign manager during a high load of work periods, covering colleagues while on leave, and managing campaigns for high-tier clients.

About You:

  • Must be Fluent in English speaking with strong public speaking skills, confident in both client and team interactions.
  • Minimum 5 years of experience in digital influencer marketing experience either in a project management or delivery lead role within a marketing or influencer agency.
  • Experience with project management tools like Monday.com, HubSpot, and Slack is preferred.
  • Strong organizational skills with a keen eye for detail, and excellent communication skills, both written and verbal.
  • Ability to work under pressure and meet tight deadlines, and familiarity with TikTok and influencer marketing is a plus.
  • Demonstrated ability to manage multiple tasks, switch between them quickly, and maintain thorough attention to detail in a fast-paced environment.
  • Strong problem-solving skills, solution-oriented mindset, and ability to remain calm and composed under pressure.
  • Excellent people and team management skills, with a focus on customer service and internal communications.

🏡 Fully remote and full-time

✨ Friendly work environment

✈️ In-Person company retreats / virtual gatherings

💎 Growth opportunities at a fast-growing startup

🕞 9AM - 7PM EST

📝 Independent contractor relationship

Please submit CV in English!

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Campaign Manager, TIKTAL

Join us at our lively influencer marketing agency, where we specialize in TikTok campaigns and are passionate about making waves in the digital marketing world. We're on the lookout for a Campaign Manager to be a vital part of our innovative team. As a Campaign Manager, you'll be responsible for the seamless execution and management of creator campaigns. Your role will see you collaborating closely with both Campaign Managers and Delivery Leads to oversee every detail, from reviewing assets to coordinating timelines via Slack. If you're super organized and thrive under pressure, this is the perfect place for you! Your week will include monitoring various boards to ensure everything is moving along smoothly and attending our weekly Delivery calls to strategize the best ways to engage our audience. You're not just a manager, but a key player in fostering a friendly and creative environment supporting the onboarding of new team members. With a minimum of five years of experience in digital influencer marketing, you’ll bring your expertise to make decisions, manage high-tier clients, and contribute to the enhancement of our campaign delivery processes. Plus, enjoy perks like fully remote work, in-person retreats, and the chance to grow with our fast-expanding startup. If you're ready to make a significant impact and work with a dynamic team, we want to hear from you!

Frequently Asked Questions (FAQs) for Campaign Manager Role at TIKTAL
What skills do I need to become a Campaign Manager at this influencer marketing agency?

To thrive as a Campaign Manager in our influencer marketing agency, you'll need strong organizational skills, excellent communication capabilities, and a minimum of five years in digital influencer marketing. Familiarity with project management tools like Monday.com, HubSpot, and Slack is a plus. Most importantly, your ability to work under pressure and manage multiple tasks with attention to detail will be key to your success.

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What does a Campaign Manager do at this TikTok-focused agency?

As a Campaign Manager at our agency, you’ll oversee the execution of TikTok creator campaigns. Your responsibilities include collaborating with Team Leads, monitoring project timelines, ensuring timely report submissions, and managing campaign assets. Furthermore, your engagement in training new team members will help maintain our high operational standards.

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Is remote work available for the Campaign Manager position?

Absolutely! This Campaign Manager role is fully remote, allowing you to work from anywhere while still being an integral part of our dynamic team. We pride ourselves on maintaining a supportive and friendly online work environment.

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What tools does this agency use for campaign management?

Our agency employs a range of project management tools to streamline workflows, with Monday.com, HubSpot, and Slack being our primary choices. Familiarity with these platforms will greatly assist you in seamlessly managing campaigns and collaborating with teammates as a Campaign Manager.

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What kind of experience is required for the Campaign Manager role?

To qualify for the Campaign Manager position, we prefer candidates with a minimum of five years of experience in digital influencer marketing. Previous project management or delivery lead experience within a marketing or influencer agency is highly beneficial and will set you up for success.

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What are the key responsibilities of a Campaign Manager in this company?

The key responsibilities of a Campaign Manager in our company include overseeing campaign execution, ensuring timely communication with team members, reviewing and managing campaign assets, and onboarding new Campaign Managers. You’ll also lead during high work periods and escalate any client-related issues as needed.

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What is the company culture like at this influencer marketing agency?

Our company culture is characterized by friendliness and collaboration. We prioritize creating a positive online environment and host virtual gatherings and in-person retreats to foster team spirit and camaraderie among colleagues, making it an exciting place to work.

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Common Interview Questions for Campaign Manager
Can you describe your experience with managing influencer marketing campaigns?

When responding to this question, share specifics about past campaigns you have managed. Focus on detailing your role, the strategies you employed, and the outcomes. Highlight how you collaborated with creators and tracked campaign performance metrics.

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How do you prioritize tasks when managing multiple campaigns?

Showcase your organizational skills by explaining the strategies you use for prioritization. Discuss tools or methods you utilize to track deadlines and manage workloads, such as using project management software or establishing a clear timeline for tasks.

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What steps do you take to ensure timely communication with team members and clients?

Emphasize the importance of regular check-ins and updates. You could mention setting up structured meetings, utilizing communication platforms like Slack, and sending out timely reminders or updates to keep everyone informed and aligned.

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How would you handle disagreements within your team during a campaign?

Discuss the importance of addressing disagreements professionally and directly. Share your approach to conflict resolution, including the value of listening to different perspectives and finding common ground to maintain a positive work environment.

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Can you explain how you track and measure the success of a campaign?

Detail your process for establishing key performance indicators (KPIs) before a campaign launches. This could include metrics such as engagement rates, conversion rates, and overall ROI. Discuss how you iteratively refine strategies based on these measurements.

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What experience do you have with project management tools?

When addressing this question, outline your familiarity with tools like Monday.com and HubSpot. Provide examples of how you've effectively utilized these platforms in past roles to manage deadlines, assign tasks, and track project progress.

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Why are you passionate about influencer marketing?

Express your enthusiasm for connecting brands with audiences through creative storytelling and genuine partnerships. Share any personal anecdotes that exemplify your passion, showcasing how this drives your work as a Campaign Manager.

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Describe a challenging campaign you managed and how you overcame obstacles.

Provide a specific example of a challenging campaign where you encountered unexpected issues, such as deadline changes or creator availability. Detail the steps you took to mitigate those challenges and the successful outcome.

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How do you stay current with TikTok trends and influencer marketing strategies?

Discuss your methods for staying informed about industry trends, such as following relevant blogs, joining professional networks, or attending industry events. Mention how this knowledge informs your approach as a Campaign Manager.

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What strategies would you implement to onboard new team members effectively?

Point out the importance of structured onboarding processes. Discuss how you would develop training materials, facilitate hands-on learning, and pair new team members with experienced colleagues to ensure they understand workflows and team dynamics.

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Enabling Brands & Agencies to run complex creator campaigns through ease & trust.

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CULTURE VALUES
Inclusive & Diverse
Work/Life Harmony
Collaboration over Competition
Growth & Learning
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 27, 2024

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