Northeast- Upstate NY District Sales Manager - job 2 of 2

As the Northeast - Upstate NY District Sales Manager at Toast, your responsibilities include hiring and developing a sales team that meets and exceeds quotas. You will coach your team on how to conduct effective discovery meetings and product live demonstrations while providing tailored solutions to potential customers. Additionally, you will be accountable for new business growth in your district, strategically utilizing CRM tools like Salesforce to enhance productivity and reporting.

To be considered for the Northeast - Upstate NY District Sales Manager role at Toast, candidates should have at least 5 years of sales experience with a focus on sourcing and closing deals, along with 3 years of leadership experience. A proven track record in sales success is essential, along with a passion for inspiring and motivating teams, and the ability to thrive in fast-paced, high-growth environments.

At Toast, we prioritize the development of our team members, especially those in leadership positions like the Northeast - Upstate NY District Sales Manager. You'll receive comprehensive training and ongoing support designed to help you motivate and empower your sales team effectively. Collaboration with peers and resources will be available, ensuring that you can implement best practices and foster a winning culture in your district.

Toast is committed to creating an accessible and inclusive hiring process for the District Sales Manager role. We value diversity as a key ingredient to our success, ensuring equitable opportunities for all candidates. Our culture fosters authenticity, respect, and humility, allowing us to create an environment where employees thrive together, reflecting the diversity of the restaurant industry.

The compensation for the Northeast - Upstate NY District Sales Manager at Toast is competitive, with a total targeted cash range of $181,000 to $290,000 USD, which includes base salary, commission, and eligibility for equity. In addition to great earnings potential, we offer comprehensive benefits that support your well-being and align with your changing needs, promoting a healthy lifestyle.

To hire and develop a sales team effectively, I prioritize identifying candidates who not only have the necessary skills but also fit our company culture. I utilize structured interviews and role-playing exercises to assess their capabilities. Beyond hiring, I focus on continuous development through regular coaching sessions and feedback loops to inspire and empower the team.

In my previous role, I motivated my team by implementing a recognition program that celebrated both individual and team achievements. I also ensured regular feedback sessions to align on goals and provided resources needed to achieve those targets, fostering a collaborative environment that fueled motivation.

To understand customer needs in the restaurant industry, I prioritize active listening during discovery meetings and encourage my team to engage in open-ended discussions. We also conduct regular market research and surveys to stay informed about industry trends and tailor our solutions accordingly, ensuring we address specific challenges our customers face.

I’ve utilized CRM systems, like Salesforce, to improve our sales processes significantly. By implementing automated reporting, tracking deal pipelines, and analyzing conversion rates, we were able to streamline workflows and identify areas for improvement that directly impacted overall team performance.

In my last position, I led a district that exceeded sales quotas by 25% over three consecutive quarters by creating a strategic sales plan that aligned with local market needs. We focused on personalized outreach and developing long-term relationships with clients, which contributed significantly to our success.

My philosophy on leadership in sales centers around empowerment and collaboration. I believe in providing my team with the tools they need to succeed and encouraging them to take risks. By cultivating a culture of open communication and support, I strive to create an environment where everyone feels invested in our collective success.

When addressing underperformance, I focus on understanding the root causes. I conduct one-on-one sessions to assess any obstacles the team member may be facing and then collaboratively develop an action plan that includes setting clear, achievable goals, along with regular check-ins to ensure progress.

Some key metrics I track include quota attainment, customer acquisition costs, conversion rates, and sales cycle length. Additionally, I value qualitative feedback from customers and team members, which helps in refining our approach and strategies continuously.

I train my team to anticipate common customer objections and role-play scenarios where they can practice their responses. We also maintain comprehensive product knowledge and the latest industry insights, empowering them to address concerns confidently and effectively during sales conversations.

A successful sales manager is someone who possesses strong communication skills, an ability to inspire their team, and a keen understanding of both the market and customer needs. In addition to these traits, adaptability and strategic thinking play crucial roles in guiding the team through challenges while driving performance.