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Senior Software & Content Program Manager

Who We Are

Tonal is the smartest home gym and personal trainer. It has completely revolutionized the way people work out at home, with its sleek design and advanced A.I. technology. We’ve united a diverse team of experts and decades of research to reinvent strength training, making it more efficient, more effective and more engaging. 

With this in mind, we want to bring that same innovative approach to the workplace. At Tonal, we continue our shift of emphasis by growing our instrumental team. We collectively weave our knowledge and creativity, as we redefine the future of fitness. We are passionate about building products that transform lives, and building teams that transform the status quo. Together, we can be our strongest.  

Overview

Tonal’s Software & Content Program Managers are the glue of our product development execution - ensuring major features and initiatives are launched to our customers on-time with utmost quality and collaboration. Content is a critical piece of Tonal’s software product offering that requires an extra layer of coordination and attention to detail to bring an end-to-end experience to life. Given product complexities, this role requires a keen eye for risk management and mitigation, as well as strategic communication for all stakeholders throughout the product development process. 

What You Will Do

  • Partner effectively across functional teams, including Product, Design, Engineering, Content, Customer Care, Marketing, Commerce, Finance to drive programs from ideation to execution, delivering on Company Strategic Initiatives and Product roadmap priorities

  • Identify and drive program dependencies across software, hardware and content product development deliverables

  • Structure work streams and facilitate the definition of deliverables, and drive to completion

  • Manage 2-3 distinct program initiatives concurrently: program plans, scope, timeline, core team roles and responsibilities, milestones, executive stakeholder management, success metrics and risk mitigation

  • Become the program expert and hub of information

  • Report on weekly progress, challenges and blockers and communicate deeper executive reviews at milestones meetings

  • Provide the big picture point view to support, guide and challenge individual work stream owners

  • Help teams leverage Coda, Jira and Confluence to aid in the planning and organization of work

  • Maintain an orientation toward teamwork and collaboration

  • Evangelize the use of program management best practices, act as an Operational Excellence thought leader and drive process improvements

Who You Are

  • Excellent communicator

  • Superior collaboration and organization skills

  • Excellent planning, analytical and interpersonal skills

  • Expertise in software development, including software connected to hardware products

  • Knowledge of Agile Methodology and experience working in an Agile-based development environment

  • Problem-solving and conflict-resolution ability

  • Knowledge of program management tools and techniques

  • Demonstrates excellent learning acumen to ramp on projects quickly

  • Self-motivated with the capability of working independently

At Tonal, we believe that the unique and varied lived experiences of our teammates contribute to our overall strength. We don’t just appreciate differences, we celebrate them, and we always seek people that represent a wide variety of backgrounds. We’re dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. If your experience aligns with what we’re looking for (even if you don’t check every single box), send us your application. We would love to hear from you!

 

Tonal is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration, and equality of opportunity. Should you have any accommodation requests, please reach out to us via our confidential email, accessibility@tonal.com. All requests will be addressed and responded to in accordance with Tonal’s Accessibility Policy and local legislation.

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CEO of Tonal
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Average salary estimate

$130000 / YEARLY (est.)
min
max
$100000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Software & Content Program Manager, Tonal

At Tonal, we are looking for a passionate Senior Software & Content Program Manager to join our dynamic team and help us revolutionize the fitness experience. Tonal is not just any home gym; it's an advanced personal trainer that utilizes cutting-edge A.I. technology to make working out at home smarter, more engaging, and transformative. In this role, you will be the cornerstone of our product development, ensuring that major initiatives launch on time and with the highest quality. Collaborating across multiple teams—like Product, Engineering, Marketing, and beyond—you'll identify program dependencies and structure work streams to drive them to completion. Your keen eye for risk management will be crucial in navigating the complexities of software and content development. You will manage several distinct program initiatives, acting as the program's expert and providing oversight on progress and challenges. Your ability to effectively communicate progress in executive reviews, while also guiding individual work stream owners, will help create a cohesive approach to our projects. If you're excited about building a product that transforms lives as much as your experience aligns with our needs, we would love to hear from you! Your unique perspective could be the key to enhancing our team and our mission at Tonal.

Frequently Asked Questions (FAQs) for Senior Software & Content Program Manager Role at Tonal
What are the key responsibilities of a Senior Software & Content Program Manager at Tonal?

As a Senior Software & Content Program Manager at Tonal, your main responsibilities will include overseeing major product initiatives from ideation to execution across functional teams. You will identify dependencies, structure work streams, and manage multiple program initiatives concurrently. This involves communicating with stakeholders, reporting on progress, and guiding the team to overcome challenges, ensuring a smooth development process.

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What skills are necessary for a Senior Software & Content Program Manager position at Tonal?

To excel as a Senior Software & Content Program Manager at Tonal, you should possess strong communication and collaboration skills, along with a solid understanding of software development and Agile methodologies. Being organized, analytical, and self-motivated is essential, as is the ability to manage risks and problem-solve effectively throughout the product development lifecycle.

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What types of projects will a Senior Software & Content Program Manager work on at Tonal?

In the Senior Software & Content Program Manager role at Tonal, you will engage in a variety of projects that focus on improving our software product offerings. This includes collaborating on features that enhance user experience and drive engagement in strength training, utilizing innovative A.I. technology while ensuring timely delivery and quality control.

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What tools and methodologies will a Senior Software & Content Program Manager use at Tonal?

A Senior Software & Content Program Manager at Tonal will leverage tools such as Coda, Jira, and Confluence to organize and manage work. You will implement program management best practices and apply Agile methodologies to facilitate collaboration and keep projects on track, ultimately driving operational excellence.

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How does Tonal support career growth for a Senior Software & Content Program Manager?

Tonal is committed to fostering a culture of growth and learning. As a Senior Software & Content Program Manager, you will benefit from opportunities for professional development and training, along with a chance to bring your unique perspectives to the team. Tonal values diversity of thought, ensuring you gain the support and resources needed to thrive in your role.

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Common Interview Questions for Senior Software & Content Program Manager
Can you describe your experience managing multiple projects simultaneously?

When preparing for this question, highlight specific instances where you've successfully managed concurrent projects. Emphasize your organizational tools, prioritization strategies, and any methodologies, such as Agile, that you applied to ensure efficient management. Detail your approach to maintaining communication across stakeholders.

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How do you handle unexpected challenges during a project?

To answer this question effectively, focus on your problem-solving skills. Mention specific challenges you've faced and how you assessed the situation, made decisions, and rallied your team to overcome the issue. Talk about lessons learned and how to implement preventive measures in future projects.

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What strategy do you use to ensure effective communication within your teams?

Illustrate your communication strategy by discussing the tools and methods you utilize, such as regular check-ins, collaborative platforms, and transparent reporting. Explain how you foster an open dialogue and encourage team input to create a strong collaborative culture that aligns everyone towards common goals.

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Describe your familiarity with program management tools and techniques?

For this question, discuss your experience with tools like Jira, Confluence, and Coda, as well as program management methodologies that you've employed. Offer examples of how these tools have assisted you in efficiently tracking progress, managing resources, and improving team collaboration.

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What do you believe sets Tonal apart in the fitness industry?

In answering this question, talk about Tonal's innovative use of A.I. technology and the approach to making strength training more engaging and effective. Relate this back to your commitment to excellence in product development and how you can contribute to maintaining and enhancing this leading edge.

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How do you prioritize tasks when managing a complex project?

Describe your approach to setting priorities based on project milestones, timelines, and team capabilities. Discuss any frameworks you use, like the Eisenhower matrix or a Kanban board, and emphasize your ability to adjust priorities as new information arises or as project needs evolve.

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What steps do you take to ensure the quality of deliverables?

In your response, outline your quality assurance process, which may include setting clear success metrics, conducting regular reviews, and incorporating feedback loops with team members. Mention how you engage with stakeholders to ensure their expectations are met throughout the product development process.

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Can you give an example of a successful project you led from start to finish?

Prepare a brief case study showcasing a project’s challenge, goals, your strategic approach, team collaboration, and outcomes. Use this narrative to demonstrate your leadership and project management skills while ensuring you highlight how it aligns with Tonal's mission and vision.

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How do you ensure your team adheres to Agile principles?

In your answer, discuss how you promote Agile practices through regular stand-ups, retrospectives, and continuous feedback. Emphasize the importance of maintaining flexibility, team empowerment, and delivering value to stakeholders at every stage of the project lifecycle.

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What motivates you in a project management role?

Express your passion for leading innovative projects that create impact, driving team success, and fostering collaboration among diverse talents. This is an opportunity to share your personal values and how they align with the mission of Tonal in transforming lives through fitness.

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Tonal – the world’s most intelligent fitness system – enables you to be your strongest by providing an effective fitness program tailored to you, your goals, and your schedule. Combining cutting-edge, all-in-one equipment and personalized video gu...

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Full-time, remote
DATE POSTED
December 6, 2024

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